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Discussion starter · #21 ·
I understand your frustration and wish it could get repaired sooner rather than later.

What is the relevance of not removing the tow hook? Removing it is not required for the repair. Besides, they probably just push the car into/out of the shop as required if it isn't movable on its own.
It’s not when you think logically. But I’m not thinking that way, just frustrated.
 
Discussion starter · #23 ·
Again, have you contacted jlr yourself? Nt through the dealer?
Three times. Case was closed at one time but then reopened (supposedly). Last contact she told me the service manager would be contacting me. He didn’t, I called him after waiting two days. 4th time might me the charm? Going to give the GM a couple days.
 
Discussion starter · #26 ·
Just got off phone with dealer‘s GM. The car won’t be through complete diagnosis for another week. The service manager said that one of the motors was blown and they didn’t know what caused it. But they couldn’t replace it until they determined it wasn’t going to happen again. I was told I was behind two other iPaces, and one of them had been in shop since August. I don’t think JLRNA can help unless they want to send the dealer a couple of techs. i can tell they’re short of staff like every business. I don’t understand why people don’t need jobs. Don’t get me started.
 
Hey JLR, how about this, replace the freakin' motor an see if it happens again. It is possible it was a bad motor to begin with. Speaking as someone whose been without his kitty for almost eleven weeks, the waiting is the hardest part.
 
That is odd. One would think the car would have been powered off during charging and not involved unless a driver powers it up to run heated/cooled seats, AC, etc. while waiting on the charging. The rear Electric Power Inverter Converter is attached atop the rear motor. I would expect it to die before the motor. Maybe they'll replace both.

Repair of either requires removal of the rear subframe from the car. It's an involved process just like we've seen for the front wiring harness replacements.
 
Based on comparing the wiring diagrams to the module in the video, that is not the BECM (Battery Energy Control Module). It is the BEM (Battery Energy Module).
 
The BEM is the assembly with the contactors, fuses, voltage sensors, temperature sensors, ferrite sleeve, etc. seen in the video.
The BECM is a module mounted between the BEM and the battery. One has to remove the BEM to get to the BECM.

The large burned board pictured in the post above may have come from the BECM.
 
Discussion starter · #36 ·
Emailed dealer today about diagnosis of my I-Pace. Service manager emailed me back to say diagnosis was completed weeks ago and parts were ordered at that time. Only thing they hadn’t received was a seal. And it should be completed by end of next week. We‘ll see, I’ll let you all know.
 
Discussion starter · #37 · (Edited)
It’s been 13 weeks now since my car blew up while charging at an Electrify American charger. Yesterday, for the first time, the service manager emailed me the following; “Just an update, we will have to pull the battery back out, during programming and reset there are 2 cells of the hybrid battery that are not communicating. We think the short might have affected the battery’s harness. I will let you know when we have the battery opened and diagnosed.” Question, shouldn’t there have been some diagnosis run when the battery was pulled out the first time? I’m pretty sure JLR has been holding the technicians hand thru this process, but this makes me wonder.
I believe I will attain the honor of having my car in the shop for the longest period. I also contacted JLR to ask where they were at for my rental car reimbursement and passed along the info that my car was still down.
 
It may have been difficult to fully diagnose everything initially. The battery has to be in the fully assembled vehicle for a dealer to diagnose cell communication. The harness in question is inside the traction battery.

One of the parts that blew up (circuit board pictured on the right above as image002) is external to the battery but attached to the top of it inside a protective case of its own. The dealer could not determine a bad harness or cells without that part working. It is the real BECM. The battery does not have to be opened up to replace the BECM or BEM.
 
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