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Vibration in steering at highway speeds

21K views 71 replies 21 participants last post by  dernotte  
#1 · (Edited)
Hi all. I am the new owner of a 2019 i-Pace First Edition. So far I love it but am having an issue with the steering. When traveling at highway speeds, every time the car hits a bump or pavement irregularity that unsettles it while in a turn, it triggers a vibration in the steering wheel that goes on for a second or two. What I am referring to feels as if it’s an intervention in the steering by a lane keeping assist function, although I don‘t have the LKA button on the wheel illuminated. I understand ELK can’t be turned off, but this is happening when I am centered in the lane.

Is this a problem with the car, or a setting I can disable somewhere? It’s happening repeatedly on our lousy New England/New York roads and I don’t like having my steering interfered with. Thanks in advance!
 
#2 ·
I haven’t noticed it in my 2022.

I remember when I test drove a used 2019 I felt like comfort mode was joltyand uncomfortable with bumps. There was a lot of reverberation through the suspension. It disappeared in dynamic and eco modes. But it wasn’t a steering assist correction like you are describing. Does the driving mode matter?
 
#5 ·
Although I did a search before posting, I just discovered this thread:


This is what I am describing. Doesn’t appear it was ever resolved…
 
#6 ·
After reading that thread I think I know what you are talking about. Sometimes when I take a turn I notice a vibration in the steering wheel. I interpreted it as road feedback. Because when I turn the wheel slightly it goes away. I thought it was tire feedback to be honest.

I’ve had my car for a couple of weeks. I didn’t consider it abnormal. I think I remember it happening on my previous Cayenne Turbo as well, but not sure.
 
#10 ·
I have a 2019 first addition and had this problem on sweeping right hand turns at approx 70 to 80 mph. Dealer replaced the IPMA which was extremely hot. It fixed the problem back in 2020. But the problem now seems to be returning. Not sure what an IPMA is. It felt like the LKA was alerting me although I was within the lane markings. I may try getting the wheels rebalanced.
 
#11 ·
It could be that vehicles experiencing this oscillation may have a defective accelerometer (there are 3 of them) or vehicle height sensor giving bad data to the chassis control module that in turn gives commands to adjust the suspension via the shock valving. Or it needs a software update.

Here's just two of its control actions:
  • Bump rebound control - Uses suspension height sensor inputs. Monitors the position of the wheel 500 times a
    second and increases the damping rate as the adaptive shock absorber approaches the end of its travel.

  • Wheel hop control - Uses suspension height sensor and HS CAN chassis systems bus inputs. Monitors the position
    of the wheel 500 times a second. Detects when the wheel begins to vibrate at its natural frequency and increases
    the damping to reduce vertical wheel motion.
It also tries to control roll rate and pitch rate based on various inputs via the shock absorber control.

Or an adaptive shock absorber is defective/marginally performing.

If the car is exceeding 0.2g acceleration or corning then the chassis control module will be affected in its decisions for control of the air suspension to keep the car level.

And as previously mentioned, ensure the driver assistance options are set to your liking in the instrument panel menu.
 
#12 ·
Quick update. Shortly after posting this, the issue went away and hasn’t returned yet. As a pilot I hate it when a problem is intermittent or disappears and can’t be diagnosed. While I love the adaptive suspension and the way the car handles, I have to say it makes me somewhat uncomfortable that there is all this technology between me and the steering of the car. But there it is…
 
#13 ·
I wonder if it could be related to the camera being confused by snow on the road, frost heaves, etc. that are common in the northeast this time of year. I have definitely seem my car become confused and give me a lane departure shake when none was called for. I drove to Maine last weekend in my wife's Volvo and it did the same thing a couple of times.
 
#14 ·
I have had this exact problem since I got my I-pace brand new in March 2019. It is an HSE with adaptive suspension. The problem happens at freeway speed (70MPH+) and in a sweeping turn. The slightest bump (literally a 1" flaw in the pavement) will cause a vibration in the steering wheel and a slight but noticeable loss of steering precision. It will not dissipate until the turn angle is changed. I've been able to keep it going for as much as 10 sec in a section of freeway that has a long curve. I've tried every driving mode and cruise control setting to try to change it and it doesn't change. I have not tried with the dealer to fix it, I've just lived with it. Other than this one thing, the car has been a joy to drive. I would love to know what this problem is and to get it fixed. If anyone has done something to permanently eliminate it, I would love to know what it was.
 
#18 ·
I have the same problem, but it can happen at speeds close to 45MPH in sweeping turns. The vibration can get worse if LKA senses that your tire is too close to the line. I did a wheel balance about 10k miles ago that made it alot better, but it is getting concerning again. Plan to do another balance this weekend, and have the alignment checked.

2019 FE, noticed this issue since purchase at 10k miles, now has 33k miles.
 
#15 ·
eJeff & WB3, there is a new post today by Ayepace that may be applicable as TSBs have been raised.


Cheers, Steve
 
#17 ·
I’ve been paying attention to this and I think I know what others are talking about.

To me it’s sufficiently minor and resolved when you turn the wheel which I usually do in a few seconds anyways.

I’m not going to worry about it unless someone finds an easy solution.
 
#20 ·
My tires show no sign at all. Wear looks normal. No obvious alignment issues either. My car had 12 miles on it when it first happened, so unless it was shipped from the factory with wheels out of balance, that's not it. My conclusion has been that there is some sort of resonance happening at the right speed and turn rate. Likely something in the air suspension control or similar.
 
#21 ·
My tires show no sign at all. Wear looks normal. No obvious alignment issues either. My car had 12 miles on it when it first happened, so unless it was shipped from the factory with wheels out of balance, that's not it. My conclusion has been that there is some sort of resonance happening at the right speed and turn rate. Likely something in the air suspension control or similar.
@eJeff did you ever get this resolved? Mine is doing the same thing.
 
#22 ·
Nope...still happens. I've asked the dealer, and they claim to know nothing about it even though it is apparently relatively common. I still believe it is a resonance that only occurs in cars with air suspension. The good news is that it hasn't gotten worse over time. I think the only way it could be resolved would be to take a service tech out on the road and let them experience it. There is a spot that it always occurs for me on a local freeway with a few small bumps during a sweeping curve to the right. I can keep it in the resonance period for at least 5-10 sec by staying at the same speed and turn radius. It is not just an annoyance having the vibration in the steering wheel, the car itself becomes loose on the road and less responsive to steering inputs during the vibration. I just need to take the time to pursue it with the dealer which I haven't done in the 3 years I've owned it.
 
#28 ·
I spoke to a service rep today and he told me, it might be the Ball Joint and Rack & Pinion but he wouldn't know for sure without bringing it. But if I bring it in and that is the issue it would be 3-4 months in the shop as those parts are on backorder and they don't expect to have them until the end of the year or next year! They also would not be able to release the car back to me after confirming there is an issue until the issue is fixed.
 
#30 ·
Any chance Jaguar will recognize problem and issue recall? Looks as if problem was reported here last year. The only thing I can add isnmine does it on sweeping right turns and you don’t need to hit a bump, just 50 mph and accelerate through the turn.
 
#31 ·
Mine displays similar behaviour.

There is a gentle left hand bend on my route to work which I normally take at 60mph, on the apex of the bend there is a bump where two patches of tarmac join. I now wait for the steering wheel to gently shake, which then stops as soon as I straighten up. I've always put this down to tyre oscillation as the tyre walls are quite deep. I don't have air suspension.
 
#33 ·
No resolution here, but I have it scheduled to be dropped off at the Jag dealer next month, so fingers crossed they can understand the issue and fix it. Getting them to verify there is an issue might be hard since it is very situational and I doubt I can get the tech to drive 20 miles to the spot I know will cause it. If anyone has ideas please post them.
 
#34 ·
Thank you very much for the reply. I took my car in a couple weeks ago, but of course they could not duplicate the problem. It only happens under certain circumstances. It happens every time predictably on a road near my house, but that’s about 25 minutes away from the dealership. I asked them if they could please take it up there and try it a few times, and I was surprised to see that they did! I’m looking forward to talking to them tomorrow to see if he was able to duplicate the problem. I’ll keep you posted!
 
#37 ·
They had the car for about two weeks. I identified several locations where the car makes the shuddering, which seems to come from the right front. It always happens between 60 and 70mph when the road bends to the right, especially when there’s a little bit of a bumpy pavement. It starts bouncing up and down, or at least that’s what it feels like. It resets itself after a moment and everything is fine again. Anyhow, the two techs it drove it were both able to reproduce the problem, which in and of itself is amazing! However, they told me that it was my fault because I had fitted a different size tires than the original size to the car. Based on other threads in this form, I had gone to a different tire at a 255 width. The good news is, I am friends with the owner of the tire shop and he agreed to take back the tires I had bought and put on the original size and brand that the car had from the beginning (Goodyears 20”). Lo and behold, no improvement. Anyhow, the car is back at the dealership now to get looked at again. I have contacted corporate and told them that I am interested in a buyback to avoid a lemon law proceeding if they can’t fix it. They’ve been very nice, but no action has been taken as of yet. I have a Jaguar loaner, XJL, which is great but I am longing for either my car back or to move on. We shall see! Any progress on your end?