So, it's been 4 weeks now since the car went into the shop due to charging failure. This after 6 weeks in the shop for a full battery replacement.

Dealer says the car charges fine cold. When they test drive and drain the battery and the car warms up, it won't charge. They say they are working with Jag Tech.

Wife is talking Lemon Law.

I agree with your wife, Joe. Even if you decide to get another I-Pace you'll end with a new car.

 

If you clearly qualify for lemon law given the time in the shop I would go for it as well (I did in fact).
You don't even need an attorney, all you need to do is file a buyback request with JLR corporate.
Be aware it takes a few months for it to make its way through the JLR bureaucracy but they pretty clearly explain what they require and how long things take.

The Buyback Thread

Several members had their cars bought back by JLR. Would you all mind sharing your experiences (succinctly)? Let's please hold back with posts that describe current negotiations so that this thread only has actual buybacks. [Edit: don't hold back, just make it informative like McRat below] Key...

www.i-paceforum.com

 

Added bonus: the delay might mean you can get a 2021 w/ the digital rear view mirror and the updated infotainment.

 

We have a Chevy Bolt with a camera mode for the rear view mirror, but I can't use it because unlike a real mirror, it causes your eyes to re-focus. You are no longer focusing on the image reflected in the mirror but rather you are looking at a screen two to three feet from your face. It makes glancing in the rear view practically impossible.

 

I agree....Buyback.

I sadly have gone through 3 Buybacks (2 BMW and 1 Rolls-Royce). It is frustrating and can take several months, but it is worth it. Strangely the Rolls buyback took a mere couple of days.

Sorry you are going through this. Most on our Board have had little to no issues with our I-Paces, but there are "bad" cars from every manufacturer. Good Luck and keep us posted.

 

Strangely the Rolls buyback took a mere couple of days.

Sorry, for a +$300k car, I would expect nothing less.

 

I have a question. I purchased the car from a previous owner/dealer (in Illinois) with about 5k miles on it. It's a FE. Do you happen to know if me being the second owner will affect my ability to get a buy back?

 

It seems a long shot

 

I guess you need to look into the HI lemon laws ...

 

a
HI lemon laws are similar to Californias.

 

I suspect it would be Illinois law, not Hawaii, since it sounds like the transaction was a sale in Illinois.

 

Jaguar dealer called today. Now they think it is some charging module. Said it will be another two weeks at least.

 

When they had to replace my battery control module, it and some of the tools needed to replace it had to be shipped from England. It sounds like yours might be getting the same module replaced. To do that replacement is a process that requires disconnecting the main batteries and is something that has to be done with extreme care apparently.

The good news is that ever since it was replaced almost a year ago everything has been rock solid.

 

Just got car back. Seems to be running fine now. Hopefully that was the last of it.

 

Wow. What did they end up doing? Glad you have it back. Fingers crossed. 🍺

 

are you keeping it? after all that? or sending it back to the lemon patch?

 

My main battery system (traction battery) failed Jun 16th, Jaguar had it towed. It is August 23rd and there is officially no battery modules in stock, with no ETA. Word from 2 different dealers is JLR can't get any parts from Europe including gas powered cars.

 

https://illinoisattorneygeneral.gov/consumers/lemonlaw.html

12 months or 12,000 miles whichever comes first in Illinois. In other states it is the entire warranty period. Each state sets their own laws.

 

Update. Traction battery failed 6/16/2020. Received car 9/10/2020. 86 days for repair. They had to replace 2 of the 36 battery modules. 15 days no problems since received.

 

That's almost exactly what I had happen with my first I-Pace. Same amount of time in repair, also 2 of 36 replaced. Glad you're problem-free.