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Buyback 2019

11K views 77 replies 30 participants last post by  ipace_wanted  
#1 ·

Not sure how true it is.
 
#48 · (Edited)
Here is a list of lemon laws by state. Lemon laws should apply if this is handled the same way as the Bolt recall.


As an example the statute of limitations for my home state of TN is the later of 1 year after delivery or 6 months after the expiration of the warranty. The remedy is full purchase price minus a use allowance not to exceed 50% of the IRS per mile depreciation rate. Edit: but the first notification of the defect has to occur within 1 year of purchase or expiration of the warranty, whichever comes first. So I apparently would not be covered under the lemon law in TN since I took delivery in 2021. It will be interesting to see what they offer for the buyback since there are no legal obligations on JLR's end.
 
#49 ·
Here is a list of lemon laws by state. Lemon laws should apply if this is handled the same way as the Bolt recall.


As an example the statue of limitations for my home state of TN is the later of 1 year after delivery or 6 months after the expiration of the warranty. The remedy is full purchase price minus a use allowance not to exceed 50% of the IRS per mile depreciation rate.
California's is for the length of the warranty--which Im presuming since the battery has a 7 year warranty, all 2019's are still under the california lemon law.
 
#57 ·
Playing "devil's advocate", this issue is a safety recall that involves a temporary safety restriction in range (80%) that will eventually be replaced by some other effort - a buyback as currently suggested for H541.

For most owners there is fundamentally nothing wrong with their battery, it's just that a small proportion of the batteries may "go up in flames" at some future time and JLR has no way of knowing which batteries those will be - thus for most owners there is nothing inherently wrong with the battery that would trigger a warranty claim.

[If you doubt that logic, note that >70k vehicles have been sold (~3k 2019's in the US) and how many have actually caught fire? Maybe a couple of handfuls worldwide]

Thus, my comment that the battery warranty for >70%capacity over 8yrs is probably legally irrelevant to a lemon law claim.

I've asked this before, but will ask again: How did CA's lemon laws apply to the monstrous air bag recall a few yrs back. Were owners out of warranty able to get full buy backs including registration, interest etc?
No clue about CA or the airbag incident but I think it's a matter of ethics. I genuinely appreciate your knowledge & perspective [even if it's for the sake of playing Devil's Advocate]. Roulette is roulette, and we're [I'm] busy worrying about the symantecs of this.
Their adjusters have determined that the financial risk due to these issues is great enough to resolve them in some way. Ofcourse, they're just looking at the cheapest ways of handling the issue as they can't [literally] afford bad press to their already hemorrhaging brand.

With the complications I've had, I'm completely soured on Jaguar, EVs and driving. And I love to drive. The loaner I have right now is almost the exact same F-Pace S I had previous to the I-
POS, and it's only exacerbated the feelings. I already have high anxiety and the situation has made me lose sleep. Not saying that's everyone's predicament, but a lot of threads I've read show ppl not even worried about the range... After 4.5 years, range anxiety is still very real as [no hyperbole, here] I have to shave off 45+ miles to ANY one-way trip I take due to range inadequacy. Most times I have to travel to that Jag (my sister also loves here) I don't use the ac, pop on "bS eco mode" and hold my breathe (I live in FL, btw); on the way home, drive the whole way back in low-power mode and get home on literal electric fumes. Full charge of 226mi... Apx trip of 134mi and I arrive home dry to the bone. Now, at reduced battery, I can not make this trip without an out-of-the-way stop to a station that may be operational. If you doubt the integrity of this example I'll document the entire trip for you next time I HAVE TO take it... as my car is almost out of shop.

Sorry to sound negative, but this is a trash scenario and a complete let down. Jag could have handled everything better imo. Been dealing with these issues for 5 months and didn't have ANY CLUE the severity of it until I found this forum and started looking into it this passed Monday.
 
#66 ·
No clue about CA or the airbag incident but I think it's a matter of ethics. I genuinely appreciate your knowledge & perspective [even if it's for the sake of playing Devil's Advocate]. Roulette is roulette, and we're [I'm] busy worrying about the symantecs of this.
Their adjusters have determined that the financial risk due to these issues is great enough to resolve them in some way. Ofcourse, they're just looking at the cheapest ways of handling the issue as they can't [literally] afford bad press to their already hemorrhaging brand.

With the complications I've had, I'm completely soured on Jaguar, EVs and driving. And I love to drive. The loaner I have right now is almost the exact same F-Pace S I had previous to the I-
POS, and it's only exacerbated the feelings. I already have high anxiety and the situation has made me lose sleep. Not saying that's everyone's predicament, but a lot of threads I've read show ppl not even worried about the range... After 4.5 years, range anxiety is still very real as [no hyperbole, here] I have to shave off 45+ miles to ANY one-way trip I take due to range inadequacy. Most times I have to travel to that Jag (my sister also loves here) I don't use the ac, pop on "bS eco mode" and hold my breathe (I live in FL, btw); on the way home, drive the whole way back in low-power mode and get home on literal electric fumes. Full charge of 226mi... Apx trip of 134mi and I arrive home dry to the bone. Now, at reduced battery, I can not make this trip without an out-of-the-way stop to a station that may be operational. If you doubt the integrity of this example I'll document the entire trip for you next time I HAVE TO take it... as my car is almost out of shop.

Sorry to sound negative, but this is a trash scenario and a complete let down. Jag could have handled everything better imo. Been dealing with these issues for 5 months and didn't have ANY CLUE the severity of it until I found this forum and started looking into it this passed Monday.
Sounds like you bought a car that does not fit your needs.
 
#63 ·
Regardless, limiting my vehicle's capacity by 20% when it was already 40% of what they claimed (it's older, though I've had this issue from day 1) is aggrevating.
That 80%, and some cases "72%", limitation seems like "enough" of a bandaid for them to skirt the degredation for warranty claims at 70% life within the covered timeframe. "Quick fixes" and lack of transparency is where things can go super awry; hence why some ppl have found themselves pinning through these forums.
The service rep's timidity/concern is what's causing MY concerns. And, honestly, I thank them for advising genuine caution because I would've been NONE THE WISER without that advise and these forums.
My neighbor had their EV catch fire and it took the entire brigade to get things under control. 1 incident resulting in death is enough for concern, so circling back from my a.d.d. tangent.... I do believe that range plays a part, especially when it's been reduced that much, I'm told I can't charge at home [with no other options within distance], and then sprinkling on some 'parking at your house/indoors is ILL advised'.
Talk about devil's advocate: see what the media would have to say about it.

Just my humble opinion. #LessonsInFunctionalObsolescence.
 
#74 ·
It seems like the dealership side and the buyback team are now in communication with each other at this point. MY dealer asked me to pickup the car because they did not want it on their lot from a liability standpoint and to my knowledge no one has actually been reached out to yet. So both customer service and the dealers are out of the loop at this point.
 
#78 ·
What if I buy an I-Pace that is under this recall? Will they buy it back? I can buy one for $20K and take advantage of the $4K used EV tax credit. I wonder if JLR is offering market value. I wouldn't mind getting paid for an extended test drive.

BTW, I recently did just this with a Ford Fusion Energi. I bought a few months back for $20K, got $4K tax credit. Ford will buy it back for $20K. I verified all of this with Ford before I purchased it. I have until July to decide whether to sell it back or wait for a fix. I think I'm going to sell it back. (If I do it again, I'll have to let my wife be the buyer since the credit can only be used once every 3 years).