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Buyback 2019

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11K views 77 replies 30 participants last post by  ipace_wanted  
#1 ·

Not sure how true it is.
 
#75 ·
Where on the JLR website did you find the info that your car is part of your re-purchase program?

I called JLR and my Jaguar dealer service department to find out if my 2019 was part of that buyback. I can tell you guys, none were helpful. Corporate JLR only confirmed that my car was part of the H514 recall and that "they are assembling a team" to work out "which solutions" they can offer their customers and I'll be contacted. She couldn't tell me when and how they would contact me, had no idea about the time table and why others already had been offered money for their car. Very frustrating and annoying.

The Jaguar service rep wasn't helpful either. He even has an 2019 iPACE that is also part of this buyback program, but hasn't been contacted by JLR.
 
#13 ·
The issue isn't book value, the issue is the Real Value of the car. My I-Pace is in perfect condition and I could drive it for many more years. If the buyback is Mandatory, I forfeit those years of low cost use. My plan was to keep the car for 7 years, selling it with 1yr left on the Battery Warranty. That means I had 3 years left to use the car and enjoy the low cost of ownership.
 
#15 ·
#17 ·
To clarify, there was no mention of a negotiation. This is the wording of the response on the VIN Recall Search page:

As referenced in the previous letter, your vehicle will, as an interimcondition, have the maximum state of charge altered to 80%. This will protect your vehicle until the re-purchase is complete. The maximum driving range of your vehicle will be reduced accordingly. There will be no charge to owners for this repair.Separately, Jaguar will reach out to you and seek to work with you to arrange the re-purchase of your vehicle,with the aim of completing this as quickly as possible.
 
#25 ·
I took my 2019 HSE into the dealer two weeks ago for a "traction battery fault - drive with caution" message which in my experience signals 12 volt battery and/or battery controller issues. Have already had this happen twice once requiring a flatbed tow. They showed me the recall notice - which I had received by mail but ignored. He told me they'd had two I-paces bought back in the past few months and that I should expect a call from JLR on buyback. I later saw the most recent NYTSA notice and called JLR today. They opened a case for me and sent me a case number. They want to get the vehicles records from the service dealer. The CSA had no information on timing or process beyond that next step. She was not encouraging on timing. JLR has set-up a special internal department to deal with this.

While I have really liked the vehicle, I do question how service will work going forward under any outcome here given JLR changes, model discontinuation and changes at service dealership. My dealer will no longer carry Jaguars and I fear they will stop servicing them at some point. Mine is pristine blue with <20K miles. I agree with another poster that life is too short to worry to deal with this going forward so will look to sell them back the vehicle

Today the service dealer verified that the battery controller needs to be replaced - for the second or third time - and they did the charging limiting temp fix for the recall. He is going to try to help with channels to JLR to influence the buy back. Don't know how/whether it will work to get this resolved sooner.

I hate to say it, but I might go back to an ICE BMW SUV at this point.
 
#28 ·
I've test driven several crossovers/hatchbacks over the last week. It's been overwhelming since there are so many great options out there since I last shopped in 2020. We have a Rivian R1S already, so we don't need another large SUV.

Acura ZDX Type S-I was surprised how much I like this one. It's built by GM and it's Ultium crossover that felt most similar to the I-Pace due to adaptive air suspension, sporty handling and great B&O sound system.
Cadillac Lyriq Sport Package 3-Flashier interior and exterior styling than the ZDX. The suspension was tuned for comfort (floatier) and it drove much bigger than the ZDX, which is an identically-sized platform mate. The interior looked upscale at first glance but felt plasticky and cheap with close examination. The Acura interior seemed nicer even though it was also sourced from the GM parts bin.
Q8 E-tron Premium-Drove like a tank (solid, not sporty), very tech-forward interior, B&O system didn't sound as good as the ZDX's. Air suspension with wide height range. Quiet, smooth ride.
EV6 GT-Line AWD-This has actually been my favorite so far. It's almost exactly the same size as the I-Pace and had decently sporty handling even without the adaptive suspension found on the EV6 GT. Acceleration was more than adequate and comparable to the I-Pace. The Meridian sound system was nearly as good as the I-Pace's and road and wind noise was minimal at highway speeds. It seemed like a budget I-Pace, but not in a bad way.
Ariya Platinum+ AWD-The interior design and materials are high quality--definitely more than you would expect for a Nissan. The Nappa leather seats were incredibly comfortable. The suspension and accelerator pedal were tuned for smoothness, not sportiness. Road and wind noise were as well controlled as the E-tron, probably due to laminated glass all around and active noise cancelling. The Bose sound system wasn't great compared to the other cars I test-drove and lacked bass.

Still Planning on Test driving:
Taycan Cross Turismo-This is my dream car (especially the gen 2 Taycan), but I don't think I'm going to be willing to pay the price of entry. It's been hard to find a new or used model to test drive around me, let alone one that has the specs I want
BMW i4-I think I want more cargo space than the GT form factor can provide
BMW iX-The interior and exterior styling is not my favorite and I don't think I'll find the value I want, even with a used or CPO

Tesla-Not considering due to ubiquity and politics
Ioniq 5/GV60-Not considering--would rather have EV6
Mercedes-I don't think I'm going to find the value I want, even with used/CPOs. I think the Mercedes EVs are phenomenal cars, but I've never really had an affinity with the brand


I would probably go with another I-Pace if offered a 2023 or 2024 at a favorable discount, though.
 
#39 ·
FYI: Just read Massachusetts' lemon law. It only covers cars for the first year, so all 2019 owners in the Bay State may be in trouble.
Interestingly, there is a formula for calculating the buyback price: for every thousand miles driven, one percent is deducted from the original purchase price. Also, "reasonable deduction" for excess wear and tear. Using that formula would make me happy even if you could argue that it doesn't take inflation into account.