This is a common problem and there is a service bulletin for this. It involves replacing some screws in the condensor with ones that are a different length I believe. A search on these forums will turn up more.

 

See this thread: AC slow leak of refrigerant - one potential cause and fix

Although the title says one potential cause, there are at least 3 and they are all listed in that thread.

 

I had my AC start blowing hot air about a month ago. Two different dealers, two recharges and back to the shop.
So tired of the Jag having issues, almost completely done with it.
Anyone have recent issues with AC stop blowing cold air?

definitely leaking Freon.
2019 HSE And 37000 miles

We do this every spring. There are one, if not more, TSBs about this. My mechanic brother-in-law told me over the weekend that during the winter, the components probably contract in the cold, letting the freon escape. It fails every spring, we get it charged back up, they can't find a leak, and we're good for another year. If you live in Arizona and have this problem, the theory is probably not correct, though.

 

So a “good news” update. My Dealer finally found out the cause of the malfunctioning AC. Bad news, it wasn’t an NTSB bulletin, but after a little over a week of searching it is a faulty electric high pressure AC compressor.
Now you may be saying how is this good news….well there is no replacement parts in the US at this time so it will need to come from the UK and there is a few week back log until it will get here.

this is a true British car experience, chalk up over a month with no car now for no AC. At least it should be faster that the two months it wasdown due to battery issues.

 

Arg. I don't know if this makes you feel any better but the Velar loaner I have right now also has a faulty AC, at 23,000 miles. "True British car experience" indeed!

 

Oh no! You 2!

 

Well to be fair it doesn't REALLY get that hot in England, so the AC doesn't have to work in a British car...

(I'll see myself out now).

 

After 4 trips to the dealer in three years, the real problem was determined to be a faulty metal connection/coupling on an AC line connected to the condenser located between the front motors….5 days were required for the repair due tonthe extent of the disassembly, and the wait for the part. I was told the issue was the result of a faulty OEM part during the build process.

 

Only for a few days ... carpet replacement, after a winter time windshield leak. Took a few months to get the carpets in, windshield had been fixed a couple months ago.

 

Well coming up on two weeks that the dealer has been trying to replace the electric hvac pump and line. This will be another 2 months down the hole waiting for parts and repair.
Let’s hope no one has to experience this, they can’t even estimate how long it will take to complete the repair.

 

Well coming up on two weeks that the dealer has been trying to replace the electric hvac pump and line. This will be another 2 months down the hole waiting for parts and repair.
Let’s hope no one has to experience this, they can’t even estimate how long it will take to complete the repair.

I did. Five times of repair waiting at least a month for each repair. JLR did a CA lemon repurchase of my 2019 I-PACE. It took 6 months from opening the case to actual handover - almost the same amount of time for them to fix it. They pretty much changed everything in the course of the repairs, hoses, bolts, compressor, evaporator, condenser, etc. I lost confidence in the car even though it got repaired so I took JLR's offer for a buyback. I don't want to experience AC failures in the desert during the summer ever again.

 

So mine is also sitting at the dealer for 2 weeks to be looked at for AC problem.
Not getting a good feeling about this latest.
I checked my WattCat and the main battery shows no charge or range. (-1)
What could the dealer be doing to kill or disconnect to battery for AC work?

 

The WattCat response is just that it didn't get good data from Jaguar servers. The Jaguar servers may not have good data. This may happen if the car was powered up very briefly and then powered down in the midst of the car sending data.

 

In addition, the HV system does need to be powered down to replace the AC compressor. It has a HV connection to it (among other connections).
This powered down condition may also cause the Jaguar servers to not get good updates from the car.

 

If it is like mine that had just failed you are looking at the Electric AC Compressor failing. Mine took over a week to diagnose, it’s the last this they check after normal leak checks. If it has failed they will need a new compressor and line, which comes from the UK. Expect a delay (I was out over 5 weeks for this repair.). The repair is also tricky, not a quick swap and this took over a week.
Bottom line, call the dealer and check on status. Best of luck