[chaan126]

My software seems to have been downgraded from tev D to Rev A. It did actually make lane assist safer.

However, timed charging still not working, fan button operates the phone and audio from phone for android auto a mess of interruptions so bad it sounds like transmission from Mars.

Investment in software programmers would be sweet.

I can help there.

The saga continues...

 

[McRat]

The timed charging is not as simple as some cars. I think GM did the best job on that.

First, you set the Pre-Condition schedule, and set the Timed Charging window. When you go to shut your car off, it will ask if you want to do timed charging. You must answer yes AFAIK.

The port light must be white when you plug in, which takes either one press or two on fob unlock button, or you can open and close the driver's door.

When you plug in, the white light will change to Blue, and your EVSE will indicate it's charging. That will go out after several seconds once it does all it's self-tests.

It lacks "departure time based charging" and AFAIK, GPS based charging.

And yes, the software is still not sorted. It is the biggest fail of the I-Pace. In theory they will fix it. I stopped holding my breath.

I never had a problem with steering assist, but I was not expecting it to be more than a backup system. Cadillac wins that one IMO.

 

[LauderdaleFE]

My software seems to have been downgraded from tev D to Rev A. It did actually make lane assist safer.

However, timed charging still not working, fan button operates the phone and audio from phone for android auto a mess of interruptions so bad it sounds like transmission from Mars.

Investment in software programmers would be sweet.

I can help there.

The saga continues...

The passive voice you use makes me wonder what you're really saying.



As in, it did a downgrade on its own, in some way you don't know how? Or this change is after taking it into the dealer and service seems to have done it (and you are now just noticing the rev drop back)?



If the former, did you definitely know you had the later rev D before looking now?



Inquiring minds want to know! TIA for your reply.

 

[McRat]

I wonder if he was 18D and they changed it to 19A? I don't think there is an 18A, the lowest I've seen is a C.

 

[CyberSlug]

From everything visible, and the timing of the software releases, the letter is what quarter of the year the software was released. 19A = 2019 q1

 

[dtgsrq]

An owner since December 2018, I've had 18C (delivered), upgraded to 18D, and now awaiting 19A, so news of someone with a 'downgrade' from D to A makes no sense. Most likely an upgrade from 18D to 19A.

 

[requieh]

First thing - the software you are talking about is Touch Pro Duo. It is responsible for the Infotainment system - so two screens in your central console.

It is NOT for, and those components has it's own software, which can be updated only by dealer due to safety reason and electronics architecture used in I-Pace: Interactive cluster (in front of your steering wheel), ADAS (LKA, BSM/BSA, EAB, etc), Cameras (backup or 360), Heating/Ventilation&A/C system, Engine Control, Chassis Control, etc.

So any software update for Touch Pro Duo (neither over-the-air, or at dealer) can NOT help or brake anything with above systems.

Second thing - version numbering. Like all of the software development houses, Jag is using a coding system to recognise specific software build going into each release (2018 Q1, Q2, etc). They are coding it into 18A, 18B, 18C, etc. The same software goes to all of the JLR vehicles with Touch Pro (and Touch Pro Duo) - you can see it, if you got any other JLR car with this infotainment.

so what is the magic string of numbers means -> S19A.19.07.5.123456?
S19A - the software code branch for 19A release
19 - calendar year of the software build
07 - calendar week of the year of the software build
5 - calendar day of the week of the software build
123456 - unique identifier

You can sometimes experience, that after update over the aur you are going from 123456 into something like 123451 unique identifier. That is fully OK. Sometimes software houses are releasing two versions together to make sure over-the-air process works robustly in the specific device, before pushing 'BIG' update into something like 123999....

 

[requieh]

BTW, @chaan126 - you may be surprised - look at DevOps summit with the Chris Hill speech about how software is developed in JLR...

 

[epirali]

BTW, @chaan126 - you may be surprised - look at DevOps summit with the Chris Hill speech about how software is developed in JLR...
https://www.youtube.com/watch?v=CEvjB-79tOs

Great but they have managed to do the opposite of EVERYTHING this approach theoretically will give you. They have slow and unreliable software delivery that is incredibly buggy and behaves unpredictably in production environment. I think this is directly a reflection of a software lead who is way over his/her head.

 

[requieh]

Great but they have managed to do the opposite of EVERYTHING this approach theoretically will give you. They have slow and unreliable software delivery that is incredibly buggy and behaves unpredictably in production environment. I think this is directly a reflection of a software lead who is way over his/her head.

I would have argue here... Look at Porsche or Mercedes infotainment systems. If you will ask dealers, which ECU creates most of they headaches, they will direct you to the Infotainment. Same is for the customer's feedback. I wouldn't say, JLR is better then them, but at least understands, where the were the roots of the problems and fixing it step by step. The result wont be overnight. Just you can compare the reviews of the Touch Pro system 2 years ago in RR Velar, and same system in the RR Evoque. It is massive improvement.

BTW, Audi got so many problems with their latest dual screen MMI, that on this year Geneva Motorshow they have switched off haptic feedback, because it got so negative feedback from the customers.

Vehicle software it is quite a complex environment. Much more complex, that any other mass-product on this planet. OEMs needs some time to learn how to do it right. Look how many software updates Tesla releases... New features announcements are to cover the list of the bug fixes delivered together...

 

[chaan126]

Software at Jaguar

I have Audi and Mercedes on my fleet and we do not have **** like this with those vehicles and out Chevy and GM stuff which includes Bolt v1 from 2017 are our best and most reliable vehicle. Thats a GM version 1 EV.

Audi is quirky but once you get how they think it makes sense.

This Jaguar stuff is just diabolically bad.

Its Monty Python level ridiculous in fact. Especially when Jaguar and their dealers tell you features that can kill you that don't work are "just cosmetic".

Dunno about you folks but when I pay $100K for a car I want the features and bells and whistles to actually bloody work.

If LG can manage it in GM Bolt/Ampere ranges and other EV vehicles, this sort of flopping and flailing around they are doing here with this system is fairly mind blowing.

The Jaguar in pace apps are pretty bad code in anybody's book by the way.

they clash with any device you plug in to the thing in a major way (smartphone that is).

you can hear the bluetooth fighting for the audio control with the car systems and the phone all the time.

try running android auto or apple car play with the jaguar apps features.

it spends its entire day flip flopping between the phone and the car system.

the result is absolute crap experience.

if you turn your phone off and do not connect it via bluetooth or the usb cable the infotainment system is reasonable.

plug in any smartphone and **** is unleashed.

This is in my vehicle at any rate.

I have seen a lot of bad apps in my life, but I have never seen a collection of such consistently bad apps from one source, ever.

Darn poor show and weak effort from Jaguar I am afraid.

If you are going to bother to do something, at least do it halfway decent.

this effort would score in the 3% percentile area of scoring efforts.

I am pretty sure monkeys trained to write python scripts could have got to a 5% percentile score if bananas were offered as incentives.

Re software rev, it is indeed 19A.

So this is new stuff and it indeed fixes some issues.

The steering assist and other related safety features are now pretty good, but the plugging in of smartphone devices via bluetooth or USB makes it a hellish experience once more.

My 2012 Audi A3 had similar experiences but they were fixed once the right cables were acquired.:frown2:

 

[chaan126]

I agree. seems exactly that way. time for head on silver platter and new direction with new people based on this exceedingly weak effort..

 

[epirali]

Vehicle software it is quite a complex environment. Much more complex, that any other mass-product on this planet. OEMs needs some time to learn how to do it right. Look how many software updates Tesla releases... New features announcements are to cover the list of the bug fixes delivered together...

Only part I'll take issue is with this: the vehicle MANAGEMENT software is very complex and has real-time and dynamic requirements as conditions change greatly AND has to gracefully deal with component deterioration and failure. That stuff is NOT easy. I know in my i8 with two drive trains (electric 2 speed front, turbo ICE 6 speed back) the car dynamics management is INSANE to keep everything coordinated. That part works VERY WELL in my opinion on the I Pace.

The infotainment software is really NOWHERE near the middle range of complexity really. The nav in itself is large piece of code, but at this point it is incredibly well understood and we take for granted how many things use navigation and routing easily and reliably. The nav on the I Pace is one of the worse I have seen, including cheap Garmin handhelds from 10 years ago. That is bad. And the rest of the "modules" are very simple in comparison, yet the entire system behaves terribly.

The displays are incredibly high quality, the graphic designers have done a first rate job in "look and feel" and the hardware is definitely not subpar. But all the behaviours I see is from really bad coding practice and some I recognize from using Windows infrastructure (oh you didn't shut down, some settings got corrupted, let's throw them away).

And honestly who saw a car that can take 2-3 minutes to "boot" after all that amazing design and dynamics and said "oh yeah that part we can't deal with its just too hard?"

 

[LOLTSLA]

Okay everyone. It's I-PACE, not iPace. "iPace" sounds like an Apple product. No thanks.

 

[epirali]

Okay everyone. It's I-PACE, not iPace. "iPace" sounds like an Apple product. No thanks.

Hey now! :smile2:

 

[chaan126]

I develop software myself and trust me based on what I am looking at in most Jaguars its Dyson class software. (ie it sucks).

The fact other Car manufacturers are not much better is not any excuse because they also produce Dyson class software and systems.

So far the only decent software with code and control systems I have seen in vehicles is made by LG in Korea.

The Chevy Bolt is essentially an LG Chem product with a Chevrolet Badge on it.

They have been making electric buses for ever and they have it down to a fine art.

Its a pity Jaguar did not buy the whole enchilada from LG like Chevrolet did when they bought the batteries.

The Polish electric motors in the Jag are pretty spectacular though.

They definitely need to up the stakes in the QA with that Jaguar software it is currently Deep Dyson fare......

 

[chaan126]

Apple at least know how to write code...

 

[kkemp]

If you write code the way you write your posts, I'll take your software advice with an enormous grain of salt...