That is odd because I have a Samsung 32GB FIT Plus 3.1 drive that works for both. Samsung model MUF-32AB/AM UPC 887276265919I updated my Navigation for the first time.
It was interesting that USB 3.1 works to update the Navigation, but it doesn't work to play music files.
My 3.1 is a Sandisk. You are the second person that was able to get the USB 3.1 to work. Everyone else seems to be having a problem playing musicThat is odd because I have a Samsung 32GB FIT Plus 3.1 drive that works for both. Samsung model MUF-32AB/AM UPC 887276265919
I've also had a different brand 3.0 labeled drive that performed like 2.0.
I'm convinced that not all USB drives of a version actually perform to specifications they claim. It can vary within the brand not just between brands.
The stubby shape of the Samsung drive noted above also has the advantage of not sticking out in case I want to probe the depths of the storage area for something.
It sounds like you've done everything right.Over the last year I've frequently updated the maps with no problems. Using the same 3.1 USB SansDisk drive I have each time, still formatted with FAT32, I have been unable to get the latest map update to be recognized when I plug it into the USB ports inside the center console. I've tried both just for good measure. I start the car fully (foot on brake), wait for the nav system to update, and then plug in the USB drive just like the instructions state. The light on the drive flashes as if it is being properly loaded and read by the car.
The latest map is 08.030.108.0154, the car reports it has 08.030.105.154. The only change I've made is install the 20A SOTA and of course loaded the new map on the USB erasing the old one.
Has anyone else done a successful map update with that version of map and.or since installing the 20A SOTA update?
Sigh...
Okay, thanks for letting me know that's not it then. Yeah, I didn't mention it above but I also wiped the drive and tried ExFAT once, but then the Map Downloader tool complained about that so I let it reformat it back to FAT32 still with no luck. I try some more experiments tomorrow. Also FYI, I'm on a Mac running OS X so maybe that has some different behavior but it has always worked before.It sounds like you've done everything right.
I updated the maps just a few hours after downloading 20A. Also using Sandisk 3.1 32MB flashdrive formatted to Fat32. I used the Nav downloader tool to format the drive and not a 3rd party or Microsoft tool.
Maybe it is an OS issue with 20A as I am using Windows. Perhaps try a different flashdrive?Okay, thanks for letting me know that's not it then. Yeah, I didn't mention it above but I also wiped the drive and tried ExFAT once, but then the Map Downloader tool complained about that so I let it reformat it back to FAT32 still with no luck. I try some more experiments tomorrow. Also FYI, I'm on a Mac running OS X so maybe that has some different behavior but it has always worked before.
Thanks again for helping me eliminate those possibilities!
I am using an USB 3.0 stick with 32Gb, format using MS-DOS FAT32, and I have used Map Downloader on an iMac with Catalina, and I had 0 issue. The stick was formatted with the Apple Disk Utility. The stick is always completely empty when I insert it for download.Okay, thanks for letting me know that's not it then. Yeah, I didn't mention it above but I also wiped the drive and tried ExFAT once, but then the Map Downloader tool complained about that so I let it reformat it back to FAT32 still with no luck. I try some more experiments tomorrow. Also FYI, I'm on a Mac running OS X so maybe that has some different behavior but it has always worked before.
Thanks again for helping me eliminate those possibilities!
I've done exactly the same thing on my iMac with no issues when I tried it for my first map download.I am using an USB 3.0 stick with 32Gb, format using MS-DOS FAT32, and I have used Map Downloader on an iMac with Catalina, and I had 0 issue. The stick was formatted with the Apple Disk Utility. The stick is always completely empty when I insert it for download.
I had a similar issue when I first signed up with AT&T. For some reason their system and the car's system were not communicating properly. It took a couple of weeks with someone at JLRNA talking to AT&T to sort it out. From what I was told the id that the car presented to AT&T was not the id they had on record for that vin#. Not sure I believe that, but ....I'm stilling trying to add a vehicle to the maps website. I made an account on the Jaguar maps website and turned on the AT&T mobile data on the car, but I don't see the "4G" or whatever symbol on the InTouch screen and the maps website will not add my car to my account. It keeps telling me to sign in on my navigation screen which I've already done. I think something is still not correct with getting my AT&T connection active on the car or there is some delay in when I set it up and when it is fully functional.
I am on WiFi right now as well.
Thanks Qtown. I've received three emails since taking delivery of the car stating that someone is trying to take my AT&T service and asking if I sold my car.I had a similar issue when I first signed up with AT&T. For some reason their system and the car's system were not communicating properly. It took a couple of weeks with someone at JLRNA talking to AT&T to sort it out. From what I was told the id that the car presented to AT&T was not the id they had on record for that vin#. Not sure I believe that, but ....
For me, the SIM was working - live traffic was showing, my AT&T account was showing as active and the car would login, but no 4/5G symbol and no live weather, news or internet access.
StormRune, I fully concur with your experience with USB drives. None of my existing 3.0 ones worked either for map updates or as music storage, but a newly purchased 3.1 did. I had the same issue (music) on my 991.1 (gone) & 991.2.The bottom line is the car seems super-sensitive to the USB drive being used. If you have problems getting yours to take the update a new USB drive may be the fix (USB 3.1 in my case, but I know USB 3.0 drives have worked before for me and others).