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Those of you who have access to Topix and Software release notes please post to this thread! Since it's a sticky I'll move general discussion posts (those that are not immediately relevant to campaign or release notes) to more appropriate threads.
 

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TCU (Telematics) 18.2 release notes

Those of you who have access to Topix and Software release notes please post to this thread! Since it's a sticky I'll move general discussion posts (those that are not immediately relevant to campaign or release notes) to more appropriate threads.
2019.0 I-PACE (X590), 415-01
TCU (TELEMATICS CONTROL MODULE) - SOFTWARE VERSION: 18.2, ASSEMBLY PART NUMBER: J8A2-70712-AY,J9C3-70712-AY, PART NUMBER: Y (G2452675)
TELEMATICS CONTROL UNIT MODULE SOFTWARE VERSION 18.2 UPDATE
Software Release Date: 2019-10-24

SOFTWARE RELEASE NOTES
INTRODUCTION
Introduction

New features included in this release
Car Configuration File v30.0 Update

Issues fixed in this release
Telematics Control Module always sending the ChinaEV message even though the application has been disabled
Telematics Control Module does not go to sleep after controller area network (CAN) bus off and repeatedly switches between Wideband Code Division Multiple Access and Long Term Evolution draining the vehicle battery - China Variant
TCU (TCU)SOTA (SOTA) updates not working
No Download pop-up displayed when updating the Battery Energy Control Module Software using Software Over The Air
WiFi connection does not work on the Telematics Control Module Software v16.2 and Incontrol® Touch Software v19A

NEW FEATURES INCLUDED IN THIS RELEASE
CAR CONFIGURATION FILE V30.0 UPDATE
A new Car Configuration File update is released for TCU Software update v18.2

ISSUES FIXED IN THIS RELEASE
TELEMATICS CONTROL MODULE ALWAYS SENDING THE CHINAEV MESSAGE EVEN THOUGH THE APPLICATION HAS BEEN DISABLED
The Telematics Control Module was sending Next-Generation Telematics Protocol (NGTP) messages when not required, this has been disabled for China market

TELEMATICS CONTROL MODULE DOES NOT GO TO SLEEP AFTER CONTROLLER AREA NETWORK (CAN) BUS OFF AND REPEATEDLY SWITCHES BETWEEN WIDEBAND CODE DIVISION MULTIPLE ACCESS AND LONG TERM EVOLUTION DRAINING THE VEHICLE BATTERY - CHINA VARIANT
4G wireless communication will be disabled if abnormal network switching happens 3 times in a row preventing the TCU entering listening mode

TCU (TCU)SOTA (SOTA) UPDATES NOT WORKING
Updated delta files have been released to address this issue

NO DOWNLOAD POP-UP DISPLAYED WHEN UPDATING THE BATTERY ENERGY CONTROL MODULE SOFTWARE USING SOFTWARE OVER THE AIR
The data connection status has been changed to use the internal handler

WIFI CONNECTION DOES NOT WORK ON THE TELEMATICS CONTROL MODULE SOFTWARE V16.2 AND INCONTROL® TOUCH SOFTWARE V19A
The Telematics Control Module sets its Domain name System [DNS] the same as its gateway address from its hotspot to rectify this issue

KNOWN ISSUES IN THIS RELEASE
THERE ARE NO KNOWN ISSUES IN THIS SOFTWARE RELEASE.
 

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IMC (Infotainment Master Control) - SOFTWARE VERSION: S19C_19.46.4-458817

Those of you who have access to Topix and Software release notes please post to this thread! Since it's a sticky I'll move general discussion posts (those that are not immediately relevant to campaign or release notes) to more appropriate threads.
2019.0 I-PACE (X590), 415-01
IMC (INFOTAINMENT MASTER CONTROLLER) - SOFTWARE VERSION: S19C_19.46.4-458817, ASSEMBLY PART NUMBER: LK72-19C204-BB (G2445044)
INCONTROL© TOUCH PRO 19C
Software Release Date: 2019-12-05

SOFTWARE RELEASE NOTES
NOTE

THE SOFTWARE UPDATE FOR THIS RELEASE NOTE IS AVAILABLE ON THE FOLLOWING SYSTEMS -

  • Software Over The Air (SOTA)
  • Pathfinder
INTRODUCTION
This Document contains the following information:

New features included in this release
Bluetooth®
System
Climate screen

Issues fixed in this release
Phone
InControl Apps
Speech
Bluetooth®
Screen Saver
Eco Data
Climate screen
Rear Seat Entertainment
Navigation
4x4i

NEW FEATURES INCLUDED IN THIS RELEASE
BLUETOOTH®
Improved connection of Bluetooth® devices.

SYSTEM
General improved system performance.

CLIMATE SCREEN
The air ioniser icon has changed to a different design.

ISSUES FIXED IN THIS RELEASE
PHONE
Audio will no longer be lost during a call.
Improved connectivity to devices using USB.
Bluetooth® phone will no longer unexpectedly unpair during a call.

(F-TYPES WITH AN 8" SCREEN IN THE USA ONLY)
INCONTROL APPS
iPhones will now connect correctly when using InControl Apps.

SPEECH
When requesting a track list from an iOS device using speech the track list will now display all the tracks every time.
When American English is selected for speech guidance it will now be American not British English.
General improvements for Speech recognition and usability.
General improvements for speech integration with navigation.

BLUETOOTH®
The music will no longer unexpectedly stop when playing an iOS device over Bluetooth®.

(F-TYPE ONLY)
SCREEN SAVER
The screen saver will now display correctly without a white patch.

ECO DATA
Improved stability of Trip Eco data.

CLIMATE SCREEN
When switching from light theme to dark the Front/Rear toggle button will no longer sometimes disappear.

REAR SEAT ENTERTAINMENT
Improved stability at start up

(CHINA ONLY)
NAVIGATION
Voice guidance issue now fixed

(NEW EVOQUE, E-PACE AND DISCOVERY SPORT ONLY)
4X4I
2WD/4WD and Torque Distribution will now be displayed correctly.

KNOWN ISSUES IN THIS RELEASE
THERE ARE NO KNOWN ISSUES IN THIS SOFTWARE RELEASE.
 

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H264nas1 - technical bulletin

Those of you who have access to Topix and Software release notes please post to this thread! Since it's a sticky I'll move general discussion posts (those that are not immediately relevant to campaign or release notes) to more appropriate threads.
H264NAS1
TECHNICAL BULLETIN
19 DEC 2019
jaguar Logo
© Jaguar Land Rover North America, LLC

NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar service facility to determine whether this bulletin applies to a specific vehicle.

SECTION:
100-00

SUBJECT/CONCERN:
Service Action: Software Enhancement Program

AFFECTED VEHICLE RANGE:
MODEL: I-PACE (X590)
MODEL YEAR: 2019-2020
VIN: F60001-F90049

MARKETS:
NORTH AMERICA

CONDITION SUMMARY:
This Program supersedes H237 UPS6419 and H247 UPS7919 with immediate effect.

SITUATION:
A limited number of Jaguar vehicles within the listed Affected Vehicle Range are eligible for a vehicle software enhancement program to provide a potential improvement to the vehicle's range, depending on driving conditions

ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the procedure(s) detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.

Affected vehicles already in the hands of customers should be updated at the next available opportunity.

WARRANTY:
NOTES:
  • Specific vehicles within Vehicle Identification Number (VIN) range F60001-F85731 do not require an Instrument Panel Cluster (IPC) update. When attempting to complete the Diagnostic Instruction(s), the Jaguar Land Rover-approved diagnostic equipment will inform the user that the IPC software is already at the latest level. Use Option Code 'C' or 'D' for these vehicles.
  • Specific vehicles within the VIN range F85731-F90049, as determined by the inspection of the IPC detailed below, may require an IPC update. Use Option Code 'E' or 'F' for these vehicles.
  • Use the Jaguar Land Rover claims submission system to make sure that a vehicle is eligible for this program prior to undertaking any rework action.
  • At the time of confirming a booking for vehicle repair, make sure that all open Recall and Service Actions are identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.
  • Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will result in payment of the stated time. The SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.
  • Repair procedures are under constant review and therefore times/prices are subject to change; those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
  • This program is valid for a limited time only. Warranty claims with a repair date prior to the December 31, 2021, closure date must be submitted or payment within 30 calendar days of completion of the repair.
PROGRAM CODE OPTION CODE DESCRIPTION SRO TIME (HOURS)
H264 A H264 - Software updates - With IPC update - F00001-F85731 85.99.16 1.6
H264 B H264 - Software updates - With IPC update - F00001-F85731 85.99.16 1.6
Drive in/drive out 10.10.10 0.2

H264 C H264 - Software updates - Without IPC update - F85732-F90049 85.99.15 0.5
H264 D H264 - Software updates - Without IPC update - F85732-F90049 85.99.15 0.5
Drive in/drive out 10.10.10 0.2


H264 E H264 - Software updates - With IPC update - F85732-F90049 85.99.16 1.6
H264 F H264 - Software updates - With IPC update - F85732-F90049 85.99.16 1.6
Drive in/drive out 10.10.10 0.2

Normal Warranty policies and procedures apply.

DIAGNOSTIC INSTRUCTION 'A':
CAUTION:
All ignition ON/OFF requests MUST be performed; failure to do so may cause damage to vehicle control modules.

CAUTION:
A Jaguar Land Rover-approved battery support unit must be connected to the vehicle startup battery during diagnosis / module programming.
Connect the Jaguar Land Rover-approved battery support unit to the vehicle startup battery.

NOTE:
The Jaguar Land Rover-approved diagnostic equipment must be loaded with PATHFINDER version 264 (or later).
Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new session.

NOTE:
If required: the Jaguar Land Rover-approved diagnostic equipment will read the VIN for the current vehicle and automatically take the vehicle out of Transit mode.
Follow all on-screen instructions.
Select 'H264 - Software Enhancement Program' from the outstanding campaigns section of the PATHFINDER homepage.
Follow all on-screen instructions to complete the task.


Inspect the digital and analog range displays in the center of the IPC on the vehicle as highlighted by the arrows in the image above.
  1. If the IPC display is the same as the display marked with a RED '✕', go to 'DIAGNOSTIC INSTRUCTION B - IPC UPDATE'.
  2. If the IPC display is the same as the display marked with a GREEN '✓', go to Step 6.

Only if required: set the vehicle to Transit mode.

When all tasks are finished, exit the current session.

Disconnect and remove the diagnostic equipment and battery support unit from the vehicle.
When all tasks are finished, return the vehicle to the customer. No further action required.

DIAGNOSTIC INSTRUCTION 'B' - IPC UPDATE:
Follow the diagnostic equipment prompts.
  • Select 'ECU Diagnostics'.
  • Select 'Instrument Panel Cluster Control Module (IPC)'.
  • Select 'Update ECU'.
Follow all on-screen instructions to complete the task.
Only if required: set the vehicle to Transit mode.
When all tasks are finished, exit the current session.
Disconnect the diagnostic equipment and battery support unit from the vehicle.
 

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Not very fresh news, but still ....





H280NAS2

TECHNICAL BULLETIN

18 MAR 2020

© Jaguar Land Rover North America, LLC

NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar service facility to determine whether this bulletin applies to a specific vehicle.


SECTION:

100-00

SUBJECT/CONCERN:

Service Action: Battery Energy Control Module (BECM) Software Update

AFFECTED VEHICLE RANGE:


MODEL:MODEL YEAR:VIN:
I-PACE (X590)2019F60181-F76742
I-PACE (X590)2020F76790-F90426
I-PACE (X590)2020600001-601647



MARKETS:

NORTH AMERICA


CONDITION SUMMARY:
SITUATION:


A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a Battery Energy Control Module (BECM) software update is available to provide the latest charging improvements for vehicles which were updated as part of Service Action H264 before January 29, 2020.

ACTION:

Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the procedure(s) detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre- Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.

Affected vehicles already in the hands of customers should be updated at the next available opportunity.

WARRANTY:

NOTE:

Use the Jaguar Land Rover claims submission system to make sure that a vehicle is eligible for this program prior to undertaking any rework action.

At the time of confirming a booking for vehicle repair, make sure that all open Recall and Service Actions are identified, the correct parts are available, and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will result in payment of the stated time. The SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken. Repair procedures are under constant review and therefore times/prices are subject to change; those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.


This program is valid for a limited time only. Warranty claims with a repair date prior to the February 28, 2022 closure date must be submitted or payment within 30 calendar days of completion of the repair.

PROGRAM CODEOPTION CODEDESCRIPTIONSROTIME (HOURS)
H280ABECM - Update - Replace ECU85.15.080.2
H280BBECM - Update - Replace ECU
Drive in/drive out
85.15.08
10.10.10
0.2
0.2

Normal Warranty policies and procedures apply.

DIAGNOSTIC INSTRUCTION:

CAUTION: All ignition ON/OFF requests MUST be performed; failure to do so may cause damage to vehicle control modules.


1. CAUTION: A Jaguar Land Rover-approved battery support unit must be connected to the vehicle startup battery during diagnosis / module programming.

2. NOTE:

The Jaguar Land Rover-approved diagnostic equipment must be loaded with PATHFINDER version 274 (or later).
Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new session.
Connect the Jaguar Land Rover-approved battery support unit to the vehicle startup battery.

3. Follow all on-screen instructions.
1. Select 'ECU Diagnostics'.
2. Select 'Battery Energy Control Module [BECM]'.
3. Select 'Update ECU'.
4. Follow the on-screen instructions until the application finishes successfully.

4. Only if required: set the vehicle to Transit mode.

5. When all tasks are completed, exit the current session.

6. Disconnect the diagnostic equipment and battery support unit from the vehicle.
 

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JLRTB02012NAS3

TECHNICAL BULLETIN 14 AUG 2020

© Jaguar Land Rover North America, LLC

NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land Rover service facility to determine whether this bulletin applies to a specific vehicle.

SECTION:

418-02

SUBJECT/CONCERN:

'Gearbox Fault Detected' Displayed On The Instrument Panel Cluster (IPC)

MARKETS:

NORTH AMERICA

CONDITION SUMMARY:

SITUATION:

A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph).


The following Diagnostic Trouble Code(s) (DTC)s may also be stored in the Powertrain Control Module (PCM):

• P07E4-00

• P272C-13

• P303F-15

• P303F-29

• P07E6-00

• P272C-11

CAUSE:

No retention to the front Electric Drive Unit (EDU) causing strain on the wiring going to the EDU parking lock actuator connector (C1YE113A).

ACTION:

Follow the instructions below.
 

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