Joined
·
60 Posts
I joined this forum hoping to find a solution to our charge problem with a 2019 i-Pace First Edition. I'm not finding answers... I am seeing however that I am not alone. Our i-pace has only 8000 miles on it and I'm beginning to think maybe I should have given a little more thought to buying an electric car from the "prince of darkness". It's too late now...
A little background, we had new 200 amp service installed at our home prior to the i-pace purchase with a dedicated 50 amp circuit in the garage with a 6-50 outlet for the Charge Point 32amp charger to be plugged into. We bought the 2019 i-Pace First Edition used with 4000 miles for a very good price. (That should have been our first red flag). We've had a few charge glitches where the car would not start charging or would stop for no apparent reason, just to be in an "Initializing" state. A couple weeks ago this problem suddenly worsened to the point that we cannot charge at all. First, the Charge Point (Level 2) would not charge, Initializing only. But the 110 volt charger that came with the car worked over that night. The next morning we disconnected the 110 volt charger for about 30 minutes and then reconnected it.... and now it did the same thing as the Level 2 charger. Took the car to Jaguar, they could not duplicate the issue, were able to charge it. We took the car home only be in the same state. We cannot charge. I took it back to Jaguar and they kept it over night and low and behold they were now not able to charge it either, experiencing the same issue as we are. So, they installed some new software that presumably fixed the problem, and they were able to charge the car on Level 1, 2 and 3 chargers.
We picked the car up and drove it home. Of course we tested both of our chargers, the Charge Point and the 110 volt charger and the car is stuck initializing. We cannot charge!! We have tried all manner of sequences with doors closed and locked, unlocked, unplugging, restarting the charge cycle, nothing matters. There are no errors or faults from either charger.
It's going back to Jaguar today. We'll have to get a rental....
A little background, we had new 200 amp service installed at our home prior to the i-pace purchase with a dedicated 50 amp circuit in the garage with a 6-50 outlet for the Charge Point 32amp charger to be plugged into. We bought the 2019 i-Pace First Edition used with 4000 miles for a very good price. (That should have been our first red flag). We've had a few charge glitches where the car would not start charging or would stop for no apparent reason, just to be in an "Initializing" state. A couple weeks ago this problem suddenly worsened to the point that we cannot charge at all. First, the Charge Point (Level 2) would not charge, Initializing only. But the 110 volt charger that came with the car worked over that night. The next morning we disconnected the 110 volt charger for about 30 minutes and then reconnected it.... and now it did the same thing as the Level 2 charger. Took the car to Jaguar, they could not duplicate the issue, were able to charge it. We took the car home only be in the same state. We cannot charge. I took it back to Jaguar and they kept it over night and low and behold they were now not able to charge it either, experiencing the same issue as we are. So, they installed some new software that presumably fixed the problem, and they were able to charge the car on Level 1, 2 and 3 chargers.
We picked the car up and drove it home. Of course we tested both of our chargers, the Charge Point and the 110 volt charger and the car is stuck initializing. We cannot charge!! We have tried all manner of sequences with doors closed and locked, unlocked, unplugging, restarting the charge cycle, nothing matters. There are no errors or faults from either charger.
It's going back to Jaguar today. We'll have to get a rental....