[Simins0611]

So... I got a restricted performance error the other day. Car wouldn't move. Drive or reverse wouldn't engage. Had to put in neutral and push it a few feet to a safe place. Came back a hour later and everything worked fine. Made a appointment to get it looked at and get the software updated.

I went from 16.2 to J8A2-70712-AZ. I'm not sure which version this is. As for the error code, they said they have to replace a mechanical switch. The neutral actuator switch and it will be about 4 to 5 weeks!

They gave me a f-pace for a loaner, but I miss my car! What are the odds that this is the correct diagnosis? Anyone else have this error code and what was the cause?

 

[lobster]

Your service techs seem to be responding promptly, I hope the part arrives ASAP. Lucky to get a loaner F-Pace, those available I-Pace demos must be getting low now.

A faulty console mounted neutral actuator switch has been mentioned on an I-Pace forum before, but I can't find the thread here.

Cheers, Steve

 

[Ala Hamayel]

You mean the switch button for neutral is having the trouble?

 

[Simins0611]

You mean the switch button for neutral is having the trouble?

I haven't gotten the car back yet to see specifically what was done. I know they said that they had to drop the transmission (didn't know it even had one) to get to the part. They found a leak in a seal while they had everything apart and are now working on that as well. I should have the car back by Tuesday.

 

[Time2Roll]

I would assume all is getting repaired properly. Not a ton of data on every error message and related symptoms.

 

[Ala Hamayel]

I haven't gotten the car back yet to see specifically what was done. I know they said that they had to drop the transmission (didn't know it even had one) to get to the part. They found a leak in a seal while they had everything apart and are now working on that as well. I should have the car back by Tuesday.

The only part on the transmission or electric drive unit is the parking lock actuator.

 

[Ala Hamayel]

I haven't gotten the car back yet to see specifically what was done. I know they said that they had to drop the transmission (didn't know it even had one) to get to the part. They found a leak in a seal while they had everything apart and are now working on that as well. I should have the car back by Tuesday.

The only part on the transmission or electric drive unit is the parking lock actuator.

 

[Simins0611]

They replaced the parking lock actuator as you thought.

 

[Ala Hamayel]

They replaced the parking lock actuator as you thought.

Was the Ambiente temperature high ( hot weather ) when you got the restricted message or the weather was ok.

 

[Simins0611]

High. I don't remember exactly, but probably around 108, but I had just pulled it out of my garage a few miles back and the garage is air conditioned to about 87.