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I didn't get this with my first I-Pace, but just received today I'm assuming for my second I-Pace.
Letter welcoming to Jaguar family
Pamphlets on Jag elitecare and incontrol
Copy of I-Pace sketch signed by Ian Callum
Book gives some history on Jaguar and I-Pace
 

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Got it too, 8 months after I took delivery on my I-Pace. Um...thanks JLR...BUT I would much rather your company spend more money on getting ALL THE SOFTWARE FIXED on our I-Paces to work properly than on this b.s. nobody needs. :(
 

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Me three. Arrived today, 7 months after purchase.
I understand the software frustrations also.:smile2:
 

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Got one. Unexpected surprised on the day I picked my car up from H228 update.
 

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Got one too, on the eve of taking delivery of I-Pace #3. So not sure which one triggered the gift. Stay tuned for more....
 

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It also came in the mail lots of money for that. I would have preferred a hat or nice pen or even a tee shirt! Anyone want a sketch of an I Pace?
 

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It also came in the mail lots of money for that. I would have preferred a hat or nice pen or even a tee shirt! Anyone want a sketch of an I Pace?
A stylish USB stick in FAT 32 with Jaguar on it for you NAV updates and music would have much nicer, and not very expensive today. GM has handed these out at trade show or rollouts.
I remember when the 2002 Z06 came, it had a VHS tape on how to track prep the car. That was nice, but the internet covers that now.

But I will put the Jag art on my Trophy Wall, because 10 years from now it will be something to remember. I have 20 years worth of auto trophies, but lost most my M/C trophies.
 

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Looks like Jaguar finally did a mass mailing and they are in the process of catching up. I would also have been okay with a little more advertising to the mass market vs this targeted thank you mailing. A gift at delivery via the dealer would probably be less expensive and more personal.
 

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I got one with the box addressed to me but the letter inside addressed to someone else and a sketch of an E-Pace. I'm re-sending it to the proper person. I like the pencil sketch so I hope whomever got mine sends it to me.
 

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I didn't get this with my first I-Pace, but just received today I'm assuming for my second I-Pace.
Letter welcoming to Jaguar family
Pamphlets on Jag elitecare and incontrol
Copy of I-Pace sketch signed by Ian Callum
Book gives some history on Jaguar and I-Pace
Ian Callum left Jaguar July 1 to start his own company.
 

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It is theorized that Ian Callum "left" because he developed a new car which has taken JLR's warranty expenditure costs to a 9-year high; resulting in a $4 billion lost in 1Q2019.
 

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Two of the info sheets would have been handy... 5 months ago! References to the training videos, etc. Luckily finding this forum got me there.

Just scanned them, but I did see a reference to the remote app providing a readout on fluid levels, iirc.

That would be good new information. Anyone know what that referred to?
 

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What happened to #1 & #2, or does it mean you have 3 I-Paces in the driveway?

#1 - Aborted on day of delivery due to incorrect build (white headliner on all black car - error by dealer or manufacturer?)
#2 - Bought off showroom floor from a different dealer than #1, then 'traded in' 7 months later only because JLR ultimately refused to allow dealer to install a non-heated windshield in my FE - a windshield that JLR had ordered and shipped to the dealer for that very purpose, then decided against doing it. (That's the short story:frown2:)
#3 - Delivered yesterday (see this post)
 

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hey me too, got today someones else's name and the e pace drawing

Send it to the person it was intended for. I did that and received the right one about a week later. When I received the right welcome package, it was clearly forwarded and not from JLR directly. Seems infotainment software isn't the only area where JLR quality assurance isn't so great, but as this forum and my welcome package experience indicate, Jaguar owners are a helpful bunch. Hope your experience is similar to mine.
 
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