Hello all! About a month ago, I purchased a 2020 I-Pace HSE and have really enjoyed my experience so far. I am going into pick up my plates tomorrow (7/27/2020) and have noticed a couple of concerning issues with my EV. I have looked through many forums here and a lot of my questions have been answered. This group seems to be very knowledgeable on the car, more than my dealership seems like, and I have some concerns/questions I would like to address and bring up to my dealership tomorrow.
- I need new software. I am currently running 19C and my dealer contact keeps telling me my car is up to date. I plan on putting my foot down tomorrow and forcing them to update my car. I see no outstanding campaigns on Topix except I998.
- Multiple times, I have started the car and both screens (Nav and A/C) are completely black and I have to restart the car. I believe this is a software issue from what I have read on these forums and I hope point #1 fixes this.
- I need a battery health report. Being in Texas with 100 degree + heat requires I used A/C for my entire drive and I’ve seen my range go from about 230+ when I purchased the car, to about 170 (on comfort) at 100% charge. I understand A/C affects range, but it seems ridiculous that I should have range anxiety because I want to stay cool in my car. Even on Eco with A/C I do not break 200; and for general understanding, I usually have cooled seats on 1-2 and A/C on 60 with a fan speed of about 2-4.
- Lastly, I noticed this a couple of time but sometimes when starting the car, I turn A/C on and air comes out hot UNTIL I start driving. While driving, I have cool air but even stopping at a red light leads to warmer air through A/C. It has only happened 2-3 times but was definitely concerning at the time.