[mrna]

I have a i-Pace 19 FE for a while, and once in a while, I had a had problem with cameras, mainly when reversing from the garage.
I usually give the entertainment system 20-30 seconds to boot up before reversing.
But last 4-5 months, it has become more frequent (and randomly) to have a black screen (no cameras) when reversing!
and sometimes the screen stays black until I turn off the car, and on again after a while.

a couple of times, I got lane keeper warnings; not sure if it's relevant.
The official workshop checked the car, but they couldn't find anything. They also updated the software to the latest, while no help.

I am wondering, is that something usual in i-Pace?

 

[mrna]

Did the workshop provide a written description of what they did?

They should have validated that the Camera Control Module, Park Assist Control Module, Body Control Module/Gateway Module and Infotainment Master Controller do not have any fault codes stored and are current in software versions. Any fault codes would indicate a problem to be corrected such as an intermittent break in wiring to the rear hatch. Finally camera calibration should be done.

They may have to reload software to those modules even if nothing is found to ensure there is no internal corruption.

As I understood from you, that's not normal.

They were testing the car for half a day but could not find anything.
I am not sure which ones were checked; they only said we updated the software (probably reloaded software). I ask for a more extensive report next time.

they tried to find the issue couple of times but had no luck.
I have an appointment next for a more extensive one; I am afraid that would be easy to spot.

I just take photos and document the time/date that may be useful while testing.