[cyclensf]

Hello all I’m new to the forum and thank everyone who were the brave early adopters and have passed on so, so much great information to us all. I’m currently looking at a new 2019 HSE to replace my car and have one issue I’d like to investigate. I live in a high rise condo in San Francisco so my home wifi is no where near able to reach my parking spot. So my question is do you need home wifi access to get/install all of these SORA updates or is there another way to do that efficiently? Thanks!

 

[epirali]

Hi there, welcome potentially to the club. If you are willing to sign up for an ATT data plan (around $15/month) you can use cellular data for various functions, including I believe SOTA. There are two cellular data links, one provides telemetry and remote control, the other is for “live searches,” internet access, potential hotspot and I believe SOTA.

 

[sciencegeek]

Or use your phone as a hotspot

Though I suspect that SOTA over cellular will take pretty long, so I would look for another solution where you have access to fast wifi when you want to do an update.

 

[alphanstein]

I posted about using Mint Mobile as a SIM, cheaper than ATT if you buy annually. It work with a little tweak that I posted. Then WiFi is not needed and plus you get the on demand data such as traffic and charging locations in navigation.

 

[Photon2.0eV]

Or use your phone as a hotspot

Though I suspect that SOTA over cellular will take pretty long, so I would look for another solution where you have access to fast wifi when you want to do an update.

I used my phone as a hotspot and download took 30 minutes and install 10 minutes. Would that fall in the pretty long category? I really do not know how quickly a fast wifi would take.

 

[mjpsammon]

I've always wondered why we can't do software updates using USB. Maps updates are done with USB. Is it a securtity issue? Or are the update downloads too big to fit on USB?

 

[dtgsrq]

I haven't successfully done a SOTA update yet... curious how long they typically take? 10-20 min? To address cyclensf's non-wifi parking spot, could the update be done *near* a Starbucks, Panera Bread, or other public wifi? It's not something that's frequently needed, but not something you'd want to have to go to the dealer for either (although many of the modules still cannot be SOTA updated and do require dealer update). I agree with sciencegeek that a phone hotspot could be a reasonable solution, becoming even more feasible as higher speeds (5G) roll out.

 

[Time2Roll]

Maybe park outside Starbucks or similar. Of course the dealer can do the update when you are in for service.

I assume you are squared away on actual charging.

 

[Ayepace]

A lot of dealers have wi-fi guest support. You could park outside the dealer and do it there.

If there's any problem, you're right there to ready to complain and get it fixed. :grin2:

 

[jjohncm]

Three questions for the experts on this forum.
1) So we can SOTA update when connected over WiFi to our home internet network? Is my understanding correct?
2) if so I presume you could update maps too.
3) Do we need ATT for live traffic?
Thanks John

 

[Ayepace]

1) Yes but I'm not an expert on this since I have raised the white flag about SOTA not working for me and will be taking it to the vet for full checking and probably reload of all software.
2) Not SOTA. Must use a computer, download to a flash drive, then put the flash drive in a slot in the center console storage area. Go to jaguar.here.com to sign up for the update service (it takes at least a day to get activated) and get more information. Updates come out at the beginning of every month (or last couple of days of a month).
3) Yes you need a service available with the SIM card. Initially, this is ATT as provided by Jaguar, but others have installed SIM cards for other carriers. Sprint won't be one of them. They don't have such a service available.

 

[sciencegeek]

Three questions for the experts on this forum.
1) So we can SOTA update when connected over WiFi to our home internet network? Is my understanding correct?

Yes, people who have had it enabled by their dealer have had success

2) if so I presume you could update maps too.

Nope. Gotta download to a FAT32 stick, then stick the stick into the stick receiver in the middle stick console.

3) Do we need ATT for live traffic?
Thanks John

Yup. Unless you pull that silly SIM card out of our center console and just use google maps and/or Android Auto or the other big tech company's inferior solution >

P.s.: Sorry Ayepace, missed your post ... I'm saying the same thing

 

[Qtown charger]

Live traffic: Not sure that AT&T are actually necessary. I had a bad telematics module and could not access either live traffic or weather/news updates or the internet eventhough I had an unlimited account with AT&T. Module replaced - live traffic works. Still problems with the rest due to AT&T

 

[lair12]

I never seem to get updates anyway.

The dealer can always give you updates, but I never seem to get updates anyway even though I checked regularly. Jaguar definitely not like Tesla where they push their latest and best software to all the vehicle. In fact, the dealer says that they are not even allow the latest software unless you can prove there is a problem what is in your vehicle. Crazy!

 

[Qtown charger]

Live traffic: Not sure that AT&T are actually necessary. I had a bad telematics module and could not access either live traffic or weather/news updates or the internet eventhough I had an unlimited account with AT&T. Module replaced - live traffic works. Still problems with the rest due to AT&T

Uodate to my own post: live traffic does appear to go thru the AT&T SIM card - I see a continuous increase in data used on my AT&T acct. However, I still cannot access live weather/news, the web browser or SOTA so this data usage must be live traffic.
How the car is accessing mobile data for one app and not another is head scratching.

 

[ryzvy]

3) Do we need ATT for live traffic?

Live traffic works for me without a personal SIM when I use my phone as a WiFi hotpot. However I rarely use this as I mostly use Waze/Google Maps via Android Auto.

 

[PS702]

3) Do we need ATT for live traffic?

Live traffic works for me without a personal SIM when I use my phone as a WiFi hotpot. However I rarely use this as I mostly use Waze/Google Maps via Android Auto.

What is the monthly charge for the AT&T service?
Is there a special deal through JLR?

 

[Dantrium]

What is the monthly charge for the AT&T service?
Is there a special deal through JLR?

Check the ATT website, but without a companion ATT phone plan, I believe it is $15/month.

 

[Trielectric]

I bought my car in Sept 2019 new. I have never signed in to the I-Pace's software. I do not use the Incontrol app. I have not turned on any of the wifi or Bluetooth accesss' in the car. My home wifi is wpa2 and requires both sides' numbers to access wifi. The neighbors' wifis are all protected wifis. Last night I saw on this forum that there was a new update for the Incontrol system and that there were questions about how the car was getting the update. I went out to my car(which is parked in an uninsulated garage) and flipped the slide button over to allow updates, then asked the car to check for updates. The car search a few seconds and then asked it I want to download the 77 mb file. I said yes and read the disclaimer. The car said it was downloading the file. About 14 minutes later it said the file was downloaded. I got out of the car, leaving the door open, and unplugged it. I reached back in and started the car back up without the brake pedal and selected to install the software. I left the door open to help insure the car would not shut down(it worked). I went back inside and 30 minutes later came back out and the S19B_19.40.4-436082 software was installed. No, you do not require any wifi or signups of any cell lines to download updated software to a 2019 Jaguar I-Pace with 2500 miles on it.

 

[Dantrium]

I bought my car in Sept 2019 new. I have never signed in to the I-Pace's software. I do not use the Incontrol app. I have not turned on any of the wifi or Bluetooth accesss' in the car. My home wifi is wpa2 and requires both sides' numbers to access wifi. The neighbors' wifis are all protected wifis. Last night I saw on this forum that there was a new update for the Incontrol system and that there were questions about how the car was getting the update. I went out to my car(which is parked in an uninsulated garage) and flipped the slide button over to allow updates, then asked the car to check for updates. The car search a few seconds and then asked it I want to download the 77 mb file. I said yes and read the disclaimer. The car said it was downloading the file. About 14 minutes later it said the file was downloaded. I got out of the car, leaving the door open, and unplugged it. I reached back in and started the car back up without the brake pedal and selected to install the software. I left the door open to help insure the car would not shut down(it worked). I went back inside and 30 minutes later came back out and the S19B_19.40.4-436082 software was installed. No, you do not require any wifi or signups of any cell lines to download updated software to a 2019 Jaguar I-Pace with 2500 miles on it.

Great info!