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19 I-pace HSE Polaris/Fuji white with most options and a lot of accessories
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For the rear climate, were you sitting back there, or trying to turn it one from the front seat? The car senses where people are sitting and deactivates zones where there are no bodies.
For testing purposes, fasten rear seat belts, or disable 4 zone by having it sync temp to all positions.
 

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Premium Member
19 I-pace HSE Polaris/Fuji white with most options and a lot of accessories
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1,938 Posts
Front passenger seat also has a pressure sensor to detect a person/object there. Rear seat positions do not and rely on the seat belt being buckled for occupancy notification.
 

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Premium Member
19 I-pace HSE Polaris/Fuji white with most options and a lot of accessories
Joined
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1,938 Posts
Car infotainment and TCU updates come via car's built-in SIM or WIFI (if connected). The car's data seen via the Jaguar Incontrol app goes through this SIM too. The remote features of locking/unlocking, journeys, etc., (the Jaguar smartphone app features) require a subscription through incontrol.jaguar.com. Since this is working on your phone, you can check the expiration date in the app ("More" then "subscriptions"). The original account for the car was set up for 5 years from when the dealer set it up. You'll get an email reminder about 1 month before it expires with instructions for renewal.

Connected navigation, WIFI hotspot, and Incontrol apps (features of Incontrol Pro Services) require a user supplied SIM that is inserted into the slot in the center console (under the arm rest). It can be any provider you choose. A new car in the US comes with an AT&T SIM. Individual apps (eg. Spotify) that can be brought up in the Incontrol apps may require their own subscriptions to get the full benefit. It requires some configurations settings to be set correctly to work.

Map updates are via jaguar.here.com. You'll need an account there to be able to download map updates to a flash drive (USB 3.x highly recommended) that is then inserted into a slot in the center console (under the arm rest) after navigation software has booted up. It will detected the updated map info on the drive and give prompts to follow to update the car's map info. This must start with the car stationary, preferably in park. It raises the question about whether this got transferred to you too (at least the remainder of the initial 5 years). If not, then you may have to set up a whole new account for the car and buy a subscription. Hopefully, the car is not still registered at here.com to the former owner.
 
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