Read all the forums. There is a bug in the software and Jaguar has released the software update. Try manually updating the software by holding the left service/maintenance button on your overhead. Not the Jaguar roadside assistance button
I was wondering the same thing, after all he checked the "fuse box" really .. which one?"I-ace"? Are you a Russian troll?
My car was shipped back to Honolulu (from Maui) on Monday and I just got off the phone with Service. They are telling me there is no update to fix the screen issue and they do not expect one until next month. They claim they will be speaking with UK tomorrow and will have "more information" then. Seems odd that with so many cars having this issue they are not working hard on a fix.Read all the forums. There is a bug in the software and Jaguar has released the software update. Try manually updating the software by holding the left service/maintenance button on your overhead. Not the Jaguar roadside assistance button
You are assuming they are not working on a fix. Automotive software is not like debugging desktop or cellphone stuff. It's more like debugging medical or flight hardware. You need to actually test the patch before shipping, well, except for Tesla.My car was shipped back to Honolulu (from Maui) on Monday and I just got off the phone with Service. They are telling me there is no update to fix the screen issue and they do not expect one until next month. They claim they will be speaking with UK tomorrow and will have "more information" then. Seems odd that with so many cars having this issue they are not working hard on a fix.
Well our I-pace is back from Honolulu and all is well. It was of course a simple software update and the vehicle is working normally now. The only downside to the experience is that the car had to take 2 boat rides and it took 2 weeks to get it back after a 15 minute update!You are assuming they are not working on a fix. Automotive software is not like debugging desktop or cellphone stuff. It's more like debugging medical or flight hardware. You need to actually test the patch before shipping, well, except for Tesla.
Have you tried the Slow Boot? Disconnecting 3rd party interfacing components (anything that talks on the bus)?
Did you ask how come an OTA update wasn't available?Well our I-pace is back from Honolulu and all is well. It was of course a simple software update and the vehicle is working normally now. The only downside to the experience is that the car had to take 2 boat rides and it took 2 weeks to get it back after a 15 minute update!
Somewhere I posted the official JLR TOPIx troubleshoot chart for the blank screen syndrome. It is interesting to note that you can turn your center displays off deliberately. That makes me wonder if a bug is kicking the car into that mode.I picked up my car tonight. Yipee! However after charging at an eVgo DCFC to 80%, when I started the I-Pace I got the dreaded blank screens (both top and bottom). What are the possible solutions again other than taking it to the dealer for an update? The car just got PDI'd so one would think any recent update would have been applied.
Thanks!
-Ben
Congrats! (On the car, not the black screen)I picked up my car tonight. Yipee! However after charging at an eVgo DCFC to 80%, when I started the I-Pace I got the dreaded blank screens (both top and bottom). What are the possible solutions again other than taking it to the dealer for an update? The car just got PDI'd so one would think any recent update would have been applied.
Thanks!
-Ben
Thanks! Unfortunately I can't check the software version with blank screens, right? Are they still fiddling with your lane keep assist problem? Like I said before, they replaced the camera in my case for the lane keep assist problem. In your case it's sensor?Did you ask how come an OTA update wasn't available?
Also what version of the software are you on?
Thanks! Unfortunately I can't check the software version with blank screens, right? Are they still fiddling with your lane keep assist problem? Like I said before, they replaced the camera in my case for the lane keep assist problem. In your case it's sensor?
-Ben