2020 I-Pace HSE Indus Silver
I think mobile data is beyond a low priority and they honestly do not understand it (or care).So 4G was working all day today. Interesting in that it's Sunday and cell traffic is probably low. Although tomorrow is a holiday, I'll check on it again. I've got an appointment to have it looked at on Tuesday, but I'm not sure if this will be at all productive since it really appears to be an AT&T issue. If it is, good luck trying to get them to straighten it out. I somehow think they look at mobile data as a low priority.
1 visit to dealer, 3 emails to dealer, 2 long calls with AT&T and one even longer call with Jaguar....and NO ONE can get my VIN entered in the system for 4G mobile data. I cannot add my SIM ICCID # to my AT&T mobile data plan since Jaguar says there is no SIM card attached to my car (even though the Jaguar dealer gave me the SIM card) and AT&T says my VIN does not exist in their system, nor does my new SIM card.
I too am just at a loss at what to do? When both Jaguar and AT&T says they cannot help.....what are the other options?!