There are cars out there that were sold because of early software issues. Those have been fixed.

There are cars out there with a bad traction battery that JLR software claims to be "in spec" but has in fact lost capacity in some modules, dramatically reducing range.

I would not buy a used I-Pace without 1. Driving it for 100 miles under 'normal' conditions and verifying that the range is reasonable and 2. Asking for a battery report from the dealer and posting it here for comments.

 

We want an electric car old I-Pace. Faster charging would be "nice", longer range is always "better", but only if you need that. There are a number of more affordable EV's on the market now that real virtue compared to the I-Pace. Just curious as to what is so appealing.
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I have read this too that when the car first came out there were some rough spots to get past. I also read the infotainment system is not that good. Is it an issue? Thanks

 

Good to know. I found a used 19 with 18k on speedo. It at a BMW dealer. Would it make sense to pay jaguar to look over the car?

 

I'd have a Jag dealer look at it, yes. We have no plans on getting rid of ours. Even if the traction battery issue does come up, I think we'd stick with it. Might get an extended warranty, though.

 

Last year I picked up a used '19 FE from an Audi dealership. I told them to take the car to a Jag dealership for an official battery report before I made an offer. They agreed to do so without question. Everything checked out and the car has been flawless except for an air suspension issue that was fixed under warranty.

 

I would HIGHLY recommend a test drive for an extended distance (~25 miles might be enough). Report back w/ the initial battery percentage and final percentage and total distance driven w/ details on the type of driving (inside or freeway and speed). Also note if the AC or heater was used (the AC does eat up a decent amount of range). Lastly, note the tire and wheel option as that is also a contributor as well.

Based the comments on this forum on the SOH report, I am not entirely sure that it is definitive. It's a data point, but it is not conclusive.

 

As much as I love the car, I'm likely to replace mine with a BMW iX next year, just so there is a dealer / service department on island (or possibly a Genesis GV60 if I can confirm the local Hyundai dealership is authorized for prepaid and warranty service). Extended warranties don't cover the > $1k shipping cost back and forth to Oahu.

 

I did not like that BMW dealership. This guy comes to me. Says he's the local BMW model guru. Proceeds to tell me things even I know are incorrect. Then goes and asks his superiors and comes back with the right answers.

 

While I could answer your questions honestly and say that I've had no problems, and would buy another I-Pace, I would rather ask why you are thinking of exchanging a 3yr old X5 for a 2yr old I-Pace. Faster charging would be "nice", longer range is always "better", but only if you need that. There are a number of more affordable EV's on the market now that real virtue compared to the I-Pace. Just curious as to what is so appealing.

 

I want an electric car for several reasons:
1: A hedge against increase gas prices and shortages of gasoline.
2: I like the idea of having a fast car. Just sold my corvette so would like something fast and comfortable.
3: I love the idea of air suspension and the tech that comes with the SE.

 

Some buyers want something nice when they buy a car. They want a quality interior, not cheap hard plastic everywhere. They want to feel they are sitting in something special, not a utilitarian vehicle that's essentially a rolling tablet. That's why some buy MBs and Lexi and, yes, Jaguars, and not Kias, Hyundais and Fords.

Most EV buyers, like me, charge at home overnight and use the car within its range from home base, so charging speed, etc., is of less importance to them than how nice the car is and how much of a treat it is to drive.

 

Totally agree with your sentiment. Can't say I agree with the "Most EV buyers.... " statement. My sense is that many are seduced by the torque and acceleration, and maybe even the trendy fashionable status of an EV.
The bottomline is that each potential I-Pace owner really should test drive the car for more than a quick trip around the dealership's location to get a real feel of the car and whether it suits their needs/wants. If it is a question of reliability and ease of maintenance, then past history of Jaguar's vehicles may be an important issue - traditionally they have not been cheap to keep running smoothly.

 

I have a 2017 X5 4.0 PHEV. The Jag is significantly much more fun to drive. The only time the BMW is better is for towing (which the Jag is not approved to do in the US) and going diagonally across speed bumps.

 

I got lucky and picked up a loaded '19 FE for $45,000 out the door (including tax, title and tags) back in August of '20 before used car prices got crazy. So far it has been a great purchase and I still really enjoy the car.

I don't care about fast charging. Even if I had access to the SuperCharger network, I would not be looking to take long trips in an EV. It's neither cheap nor convenient to use level 3 chargers where I live. That's why we keep an ICE vehicle for long trips. In the last 10,000 miles, I've used a combo charger exactly one time.

If I only had one car and I really wanted an EV, then the I Pace would not be a great choice. Fortunately, I'm not in that situation.

 

I'd stay away from JLR products if you want reliability. I fell in love with the I-PACE and bought it but I am now regretting this decision mainly due to reliability issues. First and foremost is the HVAC system. I am on my 4th repair attempt - the car is still with the dealer along with new host of issues: traction battery fault codes, reduced power fault codes, and the car started shuddering and stopping completely while driving on the road. In my years of ownership of VW and Audi, never have I ever had so many issues. It's such a shame because it drives so wonderfully and brings a smile to my face every time I take it on the road. There's nothing quite like it when it WORKS.

-Ben

 

I have a 2019 First Edition I-Pace that I bought used with 4000 miles on it. The BCCM died shortly after we bought it which was a pain in the butt for the dealer to diagnose, and then to replace. After that and software updates, I've not had any issues. I'd say go ahead and buy used, make sure you have JLR check it out for full function, battery condition and software updates. It's a great car as you've read.

 

I purchased my 2019 HSE November of 2020 with 2800 miles - it now has 14,500 miles (I really like to drive it). I've had zero problems other than the expected quirks of a non-intuitive smorgasbord of settings and configurations. I've taken it on day trips (220 miles), but have not yet tried out the DC fast charger (Level3) on a really long trip (maybe this Christmas). The car has been great to drive and I'm very happy with it - no complaints. I took it in for it's 2 year checkup this month and received a clean bill of health. I don't think too much about it - my expectation is that it "won't" give me any problems!

 

I bought a '19 HSE in December 2020 with 10k miles on the dial from an independent dealer. I had the Jaguar dealer give it a once over before taking delivery. On the ride home had an issue with the charging port that required the dealer to fix it (took a week, and I might have accidently broken it, not sure). Anyway, the next 17k miles have been 100% trouble free., and a thrill. The infotainment system is a little slow, but it's extremely livable, and you get used it. I never think about it unless someone ask. It's a not issue to me.

Almost a year into ownership I would 100% buy the i-PACE again. I don't think there is a more attractive EV value considering current selling price (pre-owned), performance, looks than the i-PACE. I would consider something else in a year or so, but on the market now are the EV6, which is no where near a luxury vehicle (with ugly AF wheels), and the new i4 (M badge) and Tesla (new or pre-owned) are more expensive out the door.

In 2023, I would consider the Audi A6 e-tron, Mach-E GT Performance (if they luxury it up) or hopefully an updated i-PACE. It has been the best car (of the 15) I have ever owned.

 

I recently purchased a low miles (5123) 2019 FE from Vroom. I drove it a few days before realizing there was a major battery capacity issue. It’s been in the shop twice now for 4+ weeks but after help from this forum and supplying the service center a lot of driving consumption and charging data — and them opening up a TA ticket with JLR, they now agree the battery needs replacing. One is on route and should arrive within a week. Can’t wait to get the car back as the few days I drove it were great, battery issue aside.

I would follow sciencegeek and other’s advice above. This forum is way more knowledgeable than the average Jaguar service center that hasn’t seen many of these vehicles.

 

I talked to a lady who works in the service department of Jaguar. She does all the warranty paper work. She aid that the car is pretty solid with not a lot of issues. She did say that the batteries are hard to get to if a cell needs to be replaced. Also, because the car is EV they have to follow OSHA standards. I'm thinking that repairs off warranty could be a total nightmare.

 

All these dealers and auto shops are learning how to deal with EVs. Once they know what to do, and once all these COVID supply issues get sorted (which may be years) then thing should get a lot easier.