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Just Talked to my rep about the recall and buyback.

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#101 ·
I'm also in WA. We leased then purchased a 2019 First Edition that was one of the demo cars. We've had a few issues with it, but nothing major. We also decided to not get the software updates due to the decreased milage and it's a MAJOR hassle to get our car worked on at our local dealer. We are also retired and have other vehicles, so we are in no hurry to get the buyback. We are both very stubborn and tenacious, so we will not take just any "deal".
Funny enough, I got the attached letter in the mail yesterday; so the "land sharks" are starting to take notice and trying to get their "share". This is going to get fun!!!:cool::cool::cool:
Image
 
#102 ·
To get more miles, without holding the brake pedal push the start button. Then push the brake and acceleration pedal at the same time for around 20 seconds. The miles will change to 199. You have to do this every couple days as the miles drop down. It really does work though.
 
#106 ·
Posted this on another recall thread but found this one. Quoting below. Is the consensus that we should be getting 40-50k back for the 2019 HSE? I got my car from Vroom 3 years ago, so I don't know if I would be contacted for a buy back at all. Appreciate any input from the group here.

Kwaze said:
Talking to the dealer now. My car has about 36,000 mi. They would give me $28,000 for it and another $6,000 incentive on a new ipace. They would also do the 2025 ipace at 10% below MSRP, which they have as listed at $81,000.
That gets it down considerably and I can't help but wonder if I should be grateful or is this even enough for the trouble we've had to deal with on a car that won't ever be made again.
I love my car and it drives just fine, but the **** 80% Max charge limits the ability to travel to nearby cities without charging along the way. I found this out the hard way on a cold weather trip last month where the car had 1.8 miles battery used per actual mile driven.
I guess I'm just looking for some comparison from some of you out there or some opinions on this offer. Thanks!
Click to expand...
 
#107 ·
I would run your VIN on Jaguar’s recall page as that will tell you if it’s subject to H514 and the buyback. It shouldn’t matter where you purchased the vehicle.

I am a fellow Vroom purchaser used back in 2021. I got the recall letters (two for H514) but neither mentioned the buyback just the software charging limit which I had applied. I assume the website has more up to date info than the printed letters.

Kwaze said:
Posted this on another recall thread but found this one. Quoting below. Is the consensus that we should be getting 40-50k back for the 2019 HSE? I got my car from Vroom 3 years ago, so I don't know if I would be contacted for a buy back at all. Appreciate any input from the group here.
Click to expand...
 
#111 · (Edited)
Qtown charger said:
That's a big range. Is there an official calculator?
Click to expand...
The California Lemon Law itself doesn't explicitly list every single cost that should be included in a buyback. Every case is unique, and manufacturers sometimes negotiate amounts differently. This leaves room for some interpretation about what constitutes "incidental costs" or "reasonable expenses" related to the vehicle's defects. Some include all interest paid on the loan, some don't. That is why lawyers get involved and why the numbers are not concrete.

Here is what I calculated manually, but other figures are produced when calculating different places.
  • Actual Investment:
    • Cash price was $63,238.88
  • Interest Paid
    • Loan was at 3.19%, and total interest to date is $5,344
  • Mileage Offset:
    • (58,000 miles / 120,000 miles) x $63,238.88 = $30,572.84
  • Total Expenses:
    • $63,238.88 (Actual Investment) + $627 (Registration) + $300 (Incidentals) + $5,344 (Interest) = $69,509.88
  • Estimated Buyback Amount:
    • $69,509.88 (Total Expenses) - $30,572.84 (Mileage Offset) = $38,937.04
The $52k number assumes that the first defect occurred at 8k miles, which is when the first battery issue was noted, however I bought the car with 10k miles. I am not sure where the $72k number came from, probably some lawyer calculators trying to get my business.

To be clear, I expect my settlement to be less than $72k, but who knows.
 
#112 ·
pan+hro said:
The California Lemon Law itself doesn't explicitly list every single cost that should be included in a buyback. Every case is unique, and manufacturers sometimes negotiate amounts differently. This leaves room for some interpretation about what constitutes "incidental costs" or "reasonable expenses" related to the vehicle's defects. Some include all interest paid on the loan, some don't. That is why lawyers get involved and why the numbers are not concrete.

Here is what I calculated manually, but other figures are produced when calculating different places.
  • Actual Investment:
    • Cash price was $63,238.88
  • Interest Paid
    • Loan was at 3.19%, and total interest to date is $5,344
  • Mileage Offset:
    • (58,000 miles / 120,000 miles) x $63,238.88 = $30,572.84
  • Total Expenses:
    • $63,238.88 (Actual Investment) + $627 (Registration) + $300 (Incidentals) + $5,344 (Interest) = $69,509.88
  • Estimated Buyback Amount:
    • $69,509.88 (Total Expenses) - $30,572.84 (Mileage Offset) = $38,937.04
The $52k number assumes that the first defect occurred at 8k miles, which is when the first battery issue was noted, however I bought the car with 10k miles. I am not sure where the $72k number came from, probably some lawyer calculators trying to get my business.

To be clear, I expect my settlement to be in the $30k range.
Click to expand...
Interesting ……I interpret the mileage depreciation differently . If you bought yours with 10 k miles when do you have first battery issue ?

I bought mine at 26 k miles and I now have 85 k miles but my first battery issue was at 30 k miles . So in my mind they should only use the 4 k miles I drove?
 
#113 ·
sfcordon said:
Interesting ……I interpret the mileage depreciation differently . If you bought yours with 10 k miles when do you have first battery issue ?

I bought mine at 26 k miles and I now have 85 k miles but my first battery issue was at 30 k miles . So in my mind they should only use the 4 k miles I drove?
Click to expand...
Yes. The law generally states that the mileage offset should be calculated from the time the defect was first reported. So in your case the mileage offset should be low at ( 4,000 / 85,000 ) × Purchase Price
 
#114 · (Edited)
pan+hro said:
Yes. The law generally states that the mileage offset should be calculated from the time the defect was first reported. So in your case the mileage offset should be low at ( 4,000 / 85,000 ) × Purchase Price
Click to expand...
I've seen someone argue that this recall is the continuation of h441 recall that was failed to be fixed in 2019 models, is that the date you used? They want to apply the h441 date from July 2023 to the vehicle and this can actually add up to quite a lot in the calculator. That h441 is mentioned in the H514 recall, so it makes sense. Those who purchased used after that 2023 date would effectively have their entire ownership covered at a reduced depreciation rate. For example, on my vehicle this is a difference of additional $1k in the purchase price of 25k plus taxes and fees. Each state has different rules to calculate buy backs and Texas provides an excel sheet to determine the amount. I brought my car in immediately when they announced the recall. I wanted to capture the milage but had to bring it in because it rained the first night parked outside and water leaked in. go figure
 
#115 ·
pan+hro said:
The California Lemon Law itself doesn't explicitly list every single cost that should be included in a buyback. Every case is unique, and manufacturers sometimes negotiate amounts differently. This leaves room for some interpretation about what constitutes "incidental costs" or "reasonable expenses" related to the vehicle's defects. Some include all interest paid on the loan, some don't. That is why lawyers get involved and why the numbers are not concrete.

Here is what I calculated manually, but other figures are produced when calculating different places.
  • Actual Investment:
    • Cash price was $63,238.88
  • Interest Paid
    • Loan was at 3.19%, and total interest to date is $5,344
  • Mileage Offset:
    • (58,000 miles / 120,000 miles) x $63,238.88 = $30,572.84
  • Total Expenses:
    • $63,238.88 (Actual Investment) + $627 (Registration) + $300 (Incidentals) + $5,344 (Interest) = $69,509.88
  • Estimated Buyback Amount:
    • $69,509.88 (Total Expenses) - $30,572.84 (Mileage Offset) = $38,937.04
The $52k number assumes that the first defect occurred at 8k miles, which is when the first battery issue was noted, however I bought the car with 10k miles. I am not sure where the $72k number came from, probably some lawyer calculators trying to get my business.

To be clear, I expect my settlement to be in the $30k range.
Click to expand...
Thanks.

While not in this situation, your numbers help to put other posters claims and demands in perspective.

Hope you get closer to the top end than the bottom.
 
#116 ·
ZRO.PURR said:
I've seen someone argue that this recall is the continuation of h441 recall that was failed to be fixed in 2019 models, is that the date you used? They want to apply the h441 date from July 2023 to the vehicle and this can actually add up to quite a lot in the calculator. That h441 is mentioned in the H514 recall, so it makes sense. Those who purchased used after that 2023 date would effectively have their entire ownership covered at a reduced depreciation rate. For example, on my vehicle this is a difference of additional $1k in the purchase price of 25k plus taxes and fees. Each state has different rules to calculate buy backs and Texas provides an excel sheet to determine the amount. I brought my car in immediately when they announced the recall. I wanted to capture the milage but had to bring it in because it rained the first night parked outside and water leaked in. go figure
Click to expand...
I used the date that H441 was installed on my car in July 2023 @ 57k miles.
 
#119 ·
I believe in Washington State the formula under their lemon law is: (Purchase Price X Mileage) / 120,000 = BuyBack. The problem is, 1) What's included in the Purchase Price and 2) Mileage as of what date. Yesterday I submitted an inquiry to my state's AG to see what they know and whether they are involved. I think this is going to be a long journey.
 
#120 ·
FTodd said:
I believe in Washington State the formula under their lemon law is: (Purchase Price X Mileage) / 120,000 = BuyBack. The problem is, 1) What's included in the Purchase Price and 2) Mileage as of what date. Yesterday I submitted an inquiry to my state's AG to see what they know and whether they are involved. I think this is going to be a long journey.
Click to expand...
In CA, it should be Mileage when the problem occurred for the first time. (If you did not have battery issue yet, then it would be the current mileage). The purchase price should include tax and registration as well. This is from my knowledge.
 
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