There is a class action for Californian owners.

There is a class action for Californian owners.

While I reside in California, as the law was written it only applies to vehicles purchased at California dealers. My I-Pace was purchased before I relocated here. I have sent requests to several CA lemon law firms, and none have gotten back to me. How did you file in court?

 

I live in Michigan. I hope the third party and Jaguar are reasonable to work with... and lawyers and court filings are not needed.

 

Me too, I am in Michigan. I told the 3rd party I would go the lemon law route if the offer is subpar. He said lemon law won't apply. I thought to myself this can't be right. I actually bought CPO used not new, but lemon law should still apply. It's a vehicle not safe and not doing what it is advertised for, and mine spent significant time in the dealership waiting for battery fix. So I think it's a coercion tactic.

 

You have 2 issues at play. Michigan Lemon Law would apply to the value when you first complained about the 12V battery issue minus taxes paid minus 10 cents per mile till now + any repair expense you paid = is what you should get if its been in dealer repair for more than 30 days total. The HV battery setting itself on fire is a different issue would in my belief be relative to the value in mid 2023 at the first recall less sales taxes paid minus 10 per mile driven since that date till now+any special costs to clean up the mess for when it happens. Even though I didn't complain about the HV fire, the USDOT complained on everyone's behalf. If the HV fire happens, the car turns to ashes...nothing to drive, nothing fixable. Nobody wants the HV car fire to happen to have something to complain about... it could burn your house down and physically injure you and your family. Now is your 12V battery issue before or after mid 2023, or older closer to when you bought your car? In my case I have no 12V issue, just the HV battery issue. Its a bit harder to accurately identify the value or sellable price in mid 2023, far in time from 2019 when I bought the car. I can't get Kelly Blue Book to tell me now the resale price in 2023 when I had 30K Miles vs now 2 years later. The 15k miles since mid 2023 are easy to evaluate. But the mid 2023 value is hard even for the bean counters to figure out unless lawyers make a special request to KBB. Personally, $5K to $10K above what it might have been should not matter much, Jaguar turns around and bills Magna Steir Austria for it who then bills LG for it. I can understand the entire food chain not wanting too much sloppy cost over evaluations or closing cost proposals. Like everyone for their personal car, I want an over estimation and not an underestimation on the starting value in the Michigan calculation. What the calculation is in their state or country, can all be different. So what a Michigan person gets offered can be different than what someone is offered in California or Canada or Australia or where ever they are (the variations in all the laws can be mind boggling). I certainly would not accept a "todays value". Which is $0. One can not sell the I Pace with the death certificate of this particular recall. Any simple VIN search for free will reveal this serious safety recall... my car is not publically sellable by a licensed dealer. They would not touch it or accept for a trade in value because of this recall. Which is probably true around the world for the 2018 and early 2019 I Paces.

 

The value is certainly much higher than $0. Do a quick search. There are still plenty of used 2019 I-Paces for sale and they are selling. I just bought one 3 weeks ago. The value of the 2019 I-Pace is comparable to the value of a 2019 Tesla. All EVs have depreciated heavily. Most used car shoppers and used car dealers are unaware of the recall.

I bought mine because I want to try out an EV with low risk of losing a ton of money to depreciation. After the $4K used EV tax credit, I will likely make a few bucks when I sell it back to Jaguar.

Also, based on what some have indicated, it seems the offers are more than fair. You could probably buy a similar 2020 I-Pace with the buyback check if you want to stay in an I-Pace.

 

🎣

 

Not all 2019 are effected by the buy back recall, 2019s on many web sites are not in this unique EV recall. The values for all Jag I Paces, even possibly the ICE types are degraded by association to the recalled EVs. If you did recently buy your I pace, the auditors will be checking on when you bought your car relative to the recall announcements. Relative to 202x model year I Pace values...MI law is based on your particular car, your purchase time price, your mileage since first recall or complaint, etc. nothing in the equation is based on other cars. MI law is biased in favor of the car customer or owner who "bought". Cars that were leased have no equity, no loss...car companies can swap those to a similar at similar monthly priced car for the recalled vehicle.

 

All the information I have seen says all 2019 I-Paces are part of the recall and buyback. If you have seen otherwise, post a 2019 VIN that is not part of the recall/buyback.

I don't know what auditors you are referring to, but I don't care about lemon laws in Michigan. I will negotiate with JLR or their representative for a buyback price. I expect the price to be based on the value of the car, not based on when I purchased it or for what price. They can figure out when I bought it, but they will not know what I paid for it. Again, I considered it a low risk way of test driving my first EV without losing any money to depreciation. I empathize (a little) for those who spent $80K+ on these vehicles. I have never bought a new car because I can't afford the depreciation they incur. EVs have been hit hard, luxury EVs even harder.

My point about other model years is that I would consider it a fair offer if JLR offers enough money for my 2019 I-Pace to replace it with a similarly equipped 2020 I-Pace that is not part of the recall. For all those here who are saying they just want to keep their car, why not just take the buyback and go buy a 2020 tomorrow with the proceeds? There are several 2020 HSE trim models for under $30K on the market right now. Lower trims are as little as $20K.

Here are just the ones that are at JLR dealerships:

Used I-Paces for sale

Based on the only 2 FEs I know of on the market right now, I got a pretty good deal on mine. (Both of these are part of the recall and still for sale).

2019 FE $28,900

2019 FE $27,000

 

the info came from Jaguar USA. you can check your VIN here...

Jaguar Ownership - VIN Recall Search| Jaguar USA

We are devoted to providing outstanding levels of safety for all Jaguar drivers. If a recall has been issued for any Jaguar vehicle you can verify it here.

www.jaguarusa.com

A person can also check through CARFAX and USDOT for checking VIN numbers about recalls.
I Pace production up to March 14, 2019 are effected.

below is from USDOT for where my info came from...

If Jaguar knows you own the car you have...you will know if you are effected. I have received 3 or 4 letters on the topic so far... last letter from JaguarUSA was last weekend telling to bring my car in for the 80% limiting software which starts the buy back process. My car got the death software a few days ago.

the 2 cars you sited have VINs in the effected range...my understanding here in MI, and licensed MI dealer can't sell a used car with known open unprocessed recalls on it. Except for this unqiue Jaguar recall, one dealership typically just takes the car to the OEM dealership for recall repair $0 cost and gets the car back.

xxx65780 its in the VIN range, being sold by a private small seller, doesn't look like they are giving a free CARFAX report... "buyer beware"... such a small reselling dealer might not honestly know

xxx73551 is also in the VIN range trying to be sold by a Porsche dealer, they do give a free CARFAX report... again "buyer beware" read it it says it has the safety recall but has not been serviced for it... good bet this dealer knows but doesn't want the hassle

If one buys these cars... one might not get servicing at a Jaguar delaership for them. My local JLR dealer told me they are not allowed to park the recalled cars inside the service garage. Remember, if the cars burn up while recharging, everything 20 feet or 4m around it also burns up.

No matter what used car one is buying, get a CARFAX or equivalent report. It worth the $30. Most national used car sellers will provide the report for free. See how many owners it had, crashes, see its travels around the USA... Ford bought my Lincoln Mrk8 back in 1998, I checked the CARFAX 1 year after I sold it back to Ford....it had 5 more owners after me with an additional 5K miles... the report didn't say it was bought back under MI lemon law... but a 36K mile car with 8 owners should be a red flag... that car spent 9 months of my 11 months of ownership in Lincoln Mercury service holding lots and service garages... a good example of a metalic gray lemon on wheels.

Jaguar will harvest good parts for repairing other cars and scrap or recycle what is left of these cars in the recalled VIN range. This I Pace VIN range is hexxed for eternity.

As for getting $$$, and buying a replacement I Pace or JLR product is what the dealership wants is possible. But most 2019 and 2020s for resale have more miles and less options than mine... and hot black leather... bad for me and doggy in the summer. Although I admit I am thinking of brown leather interior new I pace... its 60 months away from the problem months to where it should be OK. I am curious that if one goes to JaguarUSA, one can still spec build an I Pace...would it be a 2025MY? I could not get any info from my pals at LG on what the manufacturing change was on March 15th that cured this specific battery issue.

 

.... I Pace production up to March 14, 2019 are effected.

...... Remember, if the cars burn up while recharging, everything 20 feet or 4m around it also burns up.

.... As for getting $$$, and buying a replacement I Pace or JLR product is what the dealership wants is possible. But most 2019 and 2020s for resale have more miles and less options than mine... and hot black leather... bad for me and doggy in the summer. Although I admit I am thinking of brown leather interior new I pace...

I sense that you may be confusing build year with model year. It is quite conceivable that the last of the 2019's in the US was actually built on or before Mar 14 2019. My 2019 FE was built June 2018 and was not one of the earliest 2019's.

Regarding the fire hazard - it would do everyone some good to view pictures of the effected vehicles. This forum contains a thread from an owner in FL that had an incident around July 4th last year. The vehicle was parked on the driveway adjacent to the house definitely not 20ft (~6m) from the house. Note also that the front of the car was essentially untouched by the fire and that the tires (usuaslly quite prone to catching fire) were not burnt.

Now, some helpful advice. I traded up from an ivory interior 2019 FE to a tan interior 2024 this Summer. With the heat reflective glass you will not have a heat problem in tropical Michigan.

 

The software update to 80% charging limit is enough to address the recall, so dealers are free to sell them. Once the software change is done, the recall is completed as far as NHSTA is concerned.

2024 was the last model year for the I-Pace. Not sure why they still have the spec build website up.

I have yet to see a 2019 I-Pace not covered by the recall/buyback. I think that VIN range covers all of them.

Also, some recalls do not show up on the CARFAX, it is best to search NHTSA for official list.

 

The software update to 80% charging limit is enough to address the recall, so dealers are free to sell them. Once the software change is done, the recall is completed as far as NHSTA is concerned.

Actually I am not sure this is accurate as apparently the fires were not addressed simply by 80% charge. That was a temporary fix until the final recall which is the buyback.

 

I don't know what color you have or trim, but here are some options with low miles and not black interior. Don't forget you can get $4,000 used EV tax credit at point of sale if you buy another one for under $25K if it is one-owner and you qualify.

2020 I-Pace HSE - Blue

2020 I-Pace SE - White

2022 I-Pace HSE Grey

 

From what I have read over the last few months, the 80%SOC limit doesn't prevent the fires...at least 3 more fires happened after their SW updates... those additional fires are what prompted Jaguar to do the buy back and remove the suspect cars from the streets. the 80% limit makes the fires less exciting, but doesn't prevent an anode to cathode short within the cell (a mechanical issue inside the cell, not actually a software issue) GTR20 requirement. My dealer service team knew of the actions and wanted to wait until more info became available from the mother ship... their information and communication from the mother ship was poor... so go easy on the staff. JLR's promise to USDOT and approved final action is to buy back the suspect cars and remove them from the street population. My belief is that Jaguar's analysis showed making a new pack+shipping it 7000 miles+the labor to install the new pack+scrapping the old pack was > not worth the value of the vehicle...thus buying back the suspect population of 2700 cars was cheaper from a business $$$ perspective.

 

From what I have read over the last few months, the 80%SOC limit doesn't prevent the fires...at least 3 more fires happened after their SW updates...

I believe you will find those 3 additional fires were after the initial software update that installed the software that monitors the battery, and restricts charging to 72% if a problem is detected.

The latest recall (80% restriction and buyback) was a response to that software not preventingvthe fires.

 

Maybe someday the Jaguar I Pace will make a good educational case example for business students and engineering students to learn from.

 

I would title the course: "how to snatch defeat from the jaws of victory"

 

For those who have been through the process, do they look at damage and then price the car, or do they just go straight off of a value? We had a rock crack our roof glass. Worth it to have repaired? Might even total the car at this rate. :\
\

 

I received a quote/offer, sight unseen. However, you should get other input, as I was initially told that the vehicle would have to be inspected; it was not. One person on this forum said they had window tint installed and Jaguar had them remove it before they would accept the car. Reach out to others.

 

At this point, I'm not planning on going back to Jaguar. This whole thing has been so pitifully handled. If they did offer a new battery, I'd likely say yes.

 

I agree, I'd rather keep it. I totalled up the money spent under the warranty, and a minimum of $29,000 went into my iPace. One new drive motor, several new batteries

 

I would assume normal wear and tear is accepted. Deliberate damage or a wrecked car not so much.

 

Anyone know after signing the agreement with the Morleynet representative, how long does it take for them to pick the vehicle and for me to get the check?

 

How much are people getting in offers?

 

2019 HSE 50k miles, I get $32k approx.

 

Not bad.

 

The UK owners were offered the option of a new set of batteries or repurchase. It seems that deal is not on the table in the US. I had the recall completed 10 days ago, and total silence on any repurchase.

 

Different recall. H514 is US only (all 2019 I-Paces) and a buyback only solution while H484 was for certain I-Paces worldwide where the options were buyback, buyback with sweetener for new I-Pace or replacement pack.

 

FYI ...
This is the email I received last night.
The person who contacts you might not be Scott... I X'ed out his last name to keep some privacy.
No NDA (Non Disclosure Agreement) here, so I will share it.
For those who wan to keep their I Pace, there is an "out" to do that at the end of the email. But I and many will fore warn that if a person takes that avenue, and the car burns up and your home, do not go crying to JLR about it or asking for compensation.


Good Evening

I am a Jaguar – Land Rover Repurchase Coordinator and I have been assigned to your Case #######, to assist you in the repurchase of your 2019 Jaguar I-Pace. This correspondence serves as a confirmation that Jaguar – Land Rover will repurchase your vehicle at the Kelly Blue Book market value of your vehicle from October 2024. Over time, the vehicle depreciates and using the KBB market value from October 2024 ensures a fair offer for the customers. Throughout this document, I have bolded some text to highlight its importance and to make it easier for you to reference. Please read through this entire email to ensure you understand all required documents we will require to move your case as expeditiously through the process as possible.

Please keep in mind that the length of time to complete the repurchase process is ‘on average’ 30 days. This is not a firm date, but an average. Also, before any dollar amount can be provided to you all documents and answer must be sent back.

Please always include your Case ID # (that is in the Subject Line of this email) for any Phone or Email communication so that we can locate your account and help you as quickly as possible.

Please reconfirm the following information I have been provided and provide the information I do not have:

• Your Address: Home address
• Selling Dealership: Original Selling Dealership name and state
  • Are you ok with Surrendering the Vehicle at the Selling Dealership
    • If not what is the Name of the Dealership and Address you do wish to surrender/ Close at
• Finance Status: Is the vehicle financed or paid off?
• Financed At: If the vehicle was financed, who was the lender?
• Account Number: What is the account number for your loan?
• Vehicle Location: With Customer, Repair Facility, Dealership, etc.
• Color of Vehicle: What Color

In order to present you with a formal offer, JLR will require a copy of the following documents:

• A copy of the vehicle’s current registration
• A copy of the driver’s license of all titled owners (front only)
• A copy of the front and back of your title (if vehicle is paid off / if in your possession)
• A copy of the original sales contract from the dealer.

If you have a Lien we will require a copy of the following document from them:

• A 10 payoff statement from your lienholder which includes the following information:
  A 10 day payoff amount including a daily interest rate (per diem), account number, Good Through Date, collateral information, and overnight payoff address (this can Not be a P.O. Box)

After an Offer has been accepted:
A Schedule coordinator will reach out to schedule a date and time for you to turn in the vehicle to the dealership, sign repurchase documents and receive funds.

Please respond to this email , confirming that you have received it and that you would like us to repurchase your vehicle. If you have decided to keep the vehicle instead of this process, please let me know and we will close the case at your request.

Sincerely,

Scott XXXXXXX
Repurchase Coordinator
Jaguar – Land Rover Repurchasing

 

same here