[ZRO.PURR]

SURVEY: HEY EVERYONE.

Piggybacking off my last post - I KNOW THIS IS A NON-STARTER FOR SOME HERE BECAUSE OF THE NDA'S. That said, I created an ANONYMOUS survey in SURVEYMONKEY that asks a few simple questions about general buyback experience (year, State you live, mileage, buyback status, $ amount, and if its in the dealer currently for repairs).

The 'free' SURVEYMONKEY tier I believe only allows 50 people to answer so it shouldn't be up more than a few days. I will provide a summary of the responses in Excel or CSV format for digestion.

The 'anonymous' caveat: SURVEYMONKEY does collect the IP address of the computer that completed the form but that's all/no names or addresses. I know that forensic investigation might be possible but its a pain in the ass > and if the survey is answered in a coffee shop/pub or a friends WIFI, etc - then the IP address will be of that establishment/won't know who submitted it and I doubt JLA would subpoena survey monkey and then have to trace IP addresses - I could be wrong but wanted to share the risk.

LINK: Jaguar I Pace Recall and Buyback Tracker.

Again, skip it if you're worried. For people who haven't started the process and you're curious - you're in the clear.

I don't see how you can view results. Also doesn't sounds like anyone has gotten a buyback offer yet. Should probably reword this to make it specific to the h514 recall or other recall buybacks will likely jump in

 

[glenroebuck]

wating for my buy back info on the 2019 - have a 2024 I4 M50 and love it. It is much lower and very "car like" as in it does not get the looks the ipace does but man it goes. 3ish seconds to 60? 210 KW charging at fast chargers 10-80 in 15-20 mins....downside? Not as good of sound system, no vented seats, less room but even with the dual motor and a heavy foot I get close to 300 miles of range, that and the MUCH faster charging - I am happy. If they give me any decent buy back on the ipace I will probably get another i4 but the e40 for the husband.

 

[pan+hro]

I still have my iPACE, parked outside because, well yall know. I picked up a BMW iX M60 over the summer, and it has been fantastic. Shown here tinted and lowered. It does everything better than the iPACE except for its reflection in the mirror and the handling is not as good.

 

[Outdoorsy]

I was about to buy one of this bad boys, but I noticed the vin is listed for a buyback. It's a good deal (about 3k below the KBB value), but I'm not sure now. Do you folks think I should join this fight?

Good luck to all of you, and sorry if this question is annoying (but hey, I'm looking forward to joining this gang and I'd like to think I would make a better comrade than the dealership that got this car as a trade-in!)

 

[glenroebuck]

No.Do not buy it. At best you will get your money back - at worst you will take a bath and when the manufacturer says we can't fix the fire issue, we will buy them back...just no. Find a 2020 or 2021. Put it this way, if the buy back was going to be lucrative, why would it be sold?

 

[Outdoorsy]

Thank you for your comment. Great points!

 

[Kephale]

I'll add my experience so far, since the info I was given is slightly different (and probably equally suspect). I was at the dealer last week for the software update and asked about the buyback. Was told they don't know anything and given the number for corporate.
I called that today and was given the same info about a dedicated team calling/emailing the owners (unless you bought in California, which I didn't) but that I had to start a case with the dealer before I would get that communication. Said the case should be about "problems with the recall" and to have them use program code N623 (which is an old Land Rover recall number, so I don't know if it's correct).
So next up is a conversation with the dealer again. We'll see if they suddenly know anything.

 

[wigmo]

Has anyone been contacted yet?

 

[bradtipp]

I have not. I think I'll call the dealer/JLR in the New Year though. There seems to be a lack of communication and a lot of different 'suggestions' from the dealers. The dealer is not buying the car back, so why does the dealer need to raise a case? It would seem that JLR are required to initiate the process to me, but I'm not a lawyer. At this point the owners have not been told about the buy back, so how could we even raise that to the dealer? My last communication from JLR had nothing about a buy back - my only info on that is from this forum. I don't know how many 2019 customers are on this forum, but my guess would be 10%. Oh well - Anyway Happy holidays and a great New Year to you all.

 

[Noliebro]

Has anyone been contacted yet?

I just took my car in for the new H529 botched update recall and the service rep said a couple of their I-Pace customers had just been contacted in the past two weeks and started the process for the buyback. He didn't have any idea on ETA for me and I still need to wait for the H529 software to show up in their system before the car has charging limited and I am eligible.

 

[Trielectric]

The dealer is not buying the car back,

I am not so sure about the dealer not wanting to buy my car back. They sabotaged my car in September and told me it was part of the H514 recall. (The H514 recall info to work on the cars came out Oct 18, 2024). Why else would they have sabotaged and lied to me about what they did to my car, except for there is someone at the dealer who wants my car for a steal. (and they know how to un- sabotage it).

 

[bradtipp]

I am not so sure about the dealer not wanting to buy my car back. They sabotaged my car in September and told me it was part of the H514 recall. (The H514 recall info to work on the cars came out Oct 18, 2024). Why else would they have sabotaged and lied to me about what they did to my car, except for there is someone at the dealer who wants my car for a steal. (and they know how to un- sabotage it).

I'm not talking about your specific car you may have other issues. The Buyback of all 2019 I-Pace cars in the US is a JLR initiative - not a Dealer initiative.

 

[mboyapati]

wonder when this letter is coming

 

[D.Overgärd]

wonder when this letter is coming

 

[Vandy2020]

I just took my car in for the new H529 botched update recall and the service rep said a couple of their I-Pace customers had just been contacted in the past two weeks and started the process for the buyback. He didn't have any idea on ETA for me and I still need to wait for the H529 software to show up in their system before the car has charging limited and I am eligible.

I would take any information from a service rep at a local dealer with a very large grain of salt. I doubt anyone under H514 has received a buyback offer.

 

[docsatish]

I have 2019 iPace. Was one of the first to get in Florida. Over the past year had similar battery problems and fixes which would take weeks. I have also had battery reduced to 80%. I believe I was part of the h514 battery issue. Most recently got the car back and couple of days later got a traction battery fault. Called dealer and made appointment to get fixed. On day of appointment, service manager called and said "There is no fix and JLR is going to buy your car back". She called the next day and buy back was $23,500 - which is consistent with KBB value. My car has 51k miles. I am not looking to trade into another JLR car so no mentions of trade in value. That was last week but Christmas holidays have slowed down the "paperwork". But she assured me this was a done deal and go ahead a get another car - I am about to sign papers for BMW i7.

My question to this group is are other people getting similar cash offers? Let's leave the California guys out of this comparison as they have better state laws to help protect them. But elsewhere around the country what are for cash offers you are seeing? To my understanding, these offers are coming from JLR - not the dealership.

Although I love the car, at this point after all the battery issues (now down to 72% max charge) - I am willing to take a small hit to get rid of the car but at same time don't want to be taken for a ride.

Thanks for any feedback

 

[glenroebuck]

last year (feb 2024) I got a 32K offer from Carvana for my 2019 HSE with 20K miles.

 

[markgroce]

I have 2019 iPace. Was one of the first to get in Florida. Over the past year had similar battery problems and fixes which would take weeks. I have also had battery reduced to 80%. I believe I was part of the h514 battery issue. Most recently got the car back and couple of days later got a traction battery fault. Called dealer and made appointment to get fixed. On day of appointment, service manager called and said "There is no fix and JLR is going to buy your car back". She called the next day and buy back was $23,500 - which is consistent with KBB value. My car has 51k miles. I am not looking to trade into another JLR car so no mentions of trade in value. That was last week but Christmas holidays have slowed down the "paperwork". But she assured me this was a done deal and go ahead a get another car - I am about to sign papers for BMW i7.

My question to this group is are other people getting similar cash offers? Let's leave the California guys out of this comparison as they have better state laws to help protect them. But elsewhere around the country what are for cash offers you are seeing? To my understanding, these offers are coming from JLR - not the dealership.

Although I love the car, at this point after all the battery issues (now down to 72% max charge) - I am willing to take a small hit to get rid of the car but at same time don't want to be taken for a ride.

Thanks for any feedback

Don’t do it. It’s a waiting game. Understand if it’s your primary car and you can’t wait.

 

[bitzerj]

That smells like a slimy dealer who wants to purchase the car from you for pennies and then profit from the buyback. I would be shocked if JLR only offered $23.5K for a mandatory buy-back.

 

[D.Overgärd]

I have 2019 iPace. Was one of the first to get in Florida. Over the past year had similar battery problems and fixes which would take weeks. I have also had battery reduced to 80%. I believe I was part of the h514 battery issue. Most recently got the car back and couple of days later got a traction battery fault. Called dealer and made appointment to get fixed. On day of appointment, service manager called and said "There is no fix and JLR is going to buy your car back". She called the next day and buy back was $23,500 - which is consistent with KBB value. My car has 51k miles. I am not looking to trade into another JLR car so no mentions of trade in value. That was last week but Christmas holidays have slowed down the "paperwork". But she assured me this was a done deal and go ahead a get another car - I am about to sign papers for BMW i7.

My question to this group is are other people getting similar cash offers? Let's leave the California guys out of this comparison as they have better state laws to help protect them. But elsewhere around the country what are for cash offers you are seeing? To my understanding, these offers are coming from JLR - not the dealership.

Although I love the car, at this point after all the battery issues (now down to 72% max charge) - I am willing to take a small hit to get rid of the car but at same time don't want to be taken for a ride.

Thanks for any feedback

Brotha, if you can, hold out.