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Yes however the car was "Totaled" by JLR. No fault of ours. JLR is forcing the market value sooner than we planned and this increases our cost by at least $20,000
Right?, we should be sooo thankful that JLR likely knew about these battery faults early on (Sharon Joyce V JLRNA), have done an abismal job at handling the situation, are leaving people in the dark & in potential danger (don't come at me with %s; their deplorable tactics are based on a risk assessment of a death/injury being less than making class owners whole), and are banking on enough people settling for their oh-so generous pittance.

They know the cost to replace the packs, and they know they wouldn't have the physical capability to replace them [as LG recalls are setting fires across the board]--why not screw people in the name of trying* to save money (Diesel Gate, Chevy Bolt). Aversion bias 101. And they think* they'll actually pull-off upscale EVs lol
 
The value is certainly much higher than $0. Do a quick search. There are still plenty of used 2019 I-Paces for sale and they are selling. I just bought one 3 weeks ago. The value of the 2019 I-Pace is comparable to the value of a 2019 Tesla. All EVs have depreciated heavily. Most used car shoppers and used car dealers are unaware of the recall.

I bought mine because I want to try out an EV with low risk of losing a ton of money to depreciation. After the $4K used EV tax credit, I will likely make a few bucks when I sell it back to Jaguar.

Also, based on what some have indicated, it seems the offers are more than fair. You could probably buy a similar 2020 I-Pace with the buyback check if you want to stay in an I-Pace.
🎣
 
Me too, I am in Michigan. I told the 3rd party I would go the lemon law route if the offer is subpar. He said lemon law won't apply. I thought to myself this can't be right. I actually bought CPO used not new, but lemon law should still apply. It's a vehicle not safe and not doing what it is advertised for, and mine spent significant time in the dealership waiting for battery fix. So I think it's a coercion tactic.
Lemon law applies to used vehicles if it had factory warranty left. Also you can sue for breach of contract like I am. Easier to prove. They refused to fix my car under warranty.
 
Not a ton of info but here is what they said.

Those Who have had the latest update will be first in line.

Notices should go out at earliest end of this week but most likely next week via email, Phone, and mail.

They are going to ask you to take your Ipace to the local dealer

You will be assigned a mediator as part of this process for negotiating purposes.

Lets all stick together and share during this process to make sure know one is taken advantage of.
The UK owners were offered the option of a new set of batteries or repurchase. It seems that deal is not on the table in the US. I had the recall completed 10 days ago, and total silence on any repurchase.
 
At this point, I'm not planning on going back to Jaguar. This whole thing has been so pitifully handled. If they did offer a new battery, I'd likely say yes.
I agree, I'd rather keep it. I totalled up the money spent under the warranty, and a minimum of $29,000 went into my iPace. One new drive motor, several new batteries
 
The UK owners were offered the option of a new set of batteries or repurchase. It seems that deal is not on the table in the US. I had the recall completed 10 days ago, and total silence on any repurchase.
Different recall. H514 is US only (all 2019 I-Paces) and a buyback only solution while H484 was for certain I-Paces worldwide where the options were buyback, buyback with sweetener for new I-Pace or replacement pack.
 
FYI ...
This is the email I received last night.
The person who contacts you might not be Scott... I X'ed out his last name to keep some privacy.
No NDA (Non Disclosure Agreement) here, so I will share it.
For those who wan to keep their I Pace, there is an "out" to do that at the end of the email. But I and many will fore warn that if a person takes that avenue, and the car burns up and your home, do not go crying to JLR about it or asking for compensation.


Good Evening

I am a Jaguar – Land Rover Repurchase Coordinator and I have been assigned to your Case #######, to assist you in the repurchase of your 2019 Jaguar I-Pace. This correspondence serves as a confirmation that Jaguar – Land Rover will repurchase your vehicle at the Kelly Blue Book market value of your vehicle from October 2024. Over time, the vehicle depreciates and using the KBB market value from October 2024 ensures a fair offer for the customers. Throughout this document, I have bolded some text to highlight its importance and to make it easier for you to reference. Please read through this entire email to ensure you understand all required documents we will require to move your case as expeditiously through the process as possible.

Please keep in mind that the length of time to complete the repurchase process is ‘on average’ 30 days. This is not a firm date, but an average. Also, before any dollar amount can be provided to you all documents and answer must be sent back.

Please always include your Case ID # (that is in the Subject Line of this email) for any Phone or Email communication so that we can locate your account and help you as quickly as possible.

Please reconfirm the following information I have been provided and provide the information I do not have:
  • Your Address: Home address
  • Selling Dealership: Original Selling Dealership name and state
    • Are you ok with Surrendering the Vehicle at the Selling Dealership
      • If not what is the Name of the Dealership and Address you do wish to surrender/ Close at
  • Finance Status: Is the vehicle financed or paid off?
  • Financed At: If the vehicle was financed, who was the lender?
  • Account Number: What is the account number for your loan?
  • Vehicle Location: With Customer, Repair Facility, Dealership, etc.
  • Color of Vehicle: What Color
In order to present you with a formal offer, JLR will require a copy of the following documents:
  • A copy of the vehicle’s current registration
  • A copy of the driver’s license of all titled owners (front only)
  • A copy of the front and back of your title (if vehicle is paid off / if in your possession)
  • A copy of the original sales contract from the dealer.
If you have a Lien we will require a copy of the following document from them:
  • A 10 payoff statement from your lienholder which includes the following information:
    A 10 day payoff amount including a daily interest rate (per diem), account number, Good Through Date, collateral information, and overnight payoff address (this can Not be a P.O. Box)
After an Offer has been accepted:
A Schedule coordinator will reach out to schedule a date and time for you to turn in the vehicle to the dealership, sign repurchase documents and receive funds.

Please respond to this email , confirming that you have received it and that you would like us to repurchase your vehicle. If you have decided to keep the vehicle instead of this process, please let me know and we will close the case at your request.

Sincerely,

Scott XXXXXXX
Repurchase Coordinator
Jaguar – Land Rover Repurchasing
 
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