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Jaguar I-Pace Battery Class Action Lawsuit: LG Chem Batteries Again?

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#41 ·
vmarias3690 said:
No one hurt. Car has been back to the Collection jaguar in Miami numerous times for service over the last 5 years, with an auxiliary battery replacement about two years ago and an auxiliary battery check last week when the lights for the aux battery went off - "brake not fully operations but can drive up to 80mph". Checked by jaguar dealership who said one of the Aux batteries needed replacement and were going to charge me $1,500 for the change out. $600 for the 2 batteries and $900 to run the diagnostics, even though they had already charged me $330 to run the initial diagnostics. Instead, i Ordered the two auxiliary batteries for $448 from the same Collection Jaguar parts department and was waiting for them to be delivered when today's events happened. That all being said when I got the car back after the diagnostics said I needed a new auxiliary battery, all of the warning lights had gone out and car was running great, for one whole week. Unknown if the recall/software was ever done, but it was in the shop a number of times and could have received the updated software and the smoke today was coming from the back of the car, from the main batteries and not the aux batteries.
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Glad you're OK. Please either share your VIN or go to the NHTSA site and let us know if there were any outstanding recalls. You can also PM your VIN to me or one of the people commenting recently if you don't want to post it publicly or don't want to do the check yourself.

Nobody here is blaming you for this. We're all long past that. We just want to know since, if the recall software was already installed, the software should have identified the bad cells and warned you before it got to this point. If the software was installed and did not warn you, that is a big deal for all of us and we need to know.

The recall would not have been performed 24 months ago. The recall started a little over a year ago. The dealer should have installed the software any time they had the car in the last 12 months, but I can imagine if the 12V system wasn't working, they would not install the recall since the 12V system has to be doing well for a software install to succeed.
 
#42 ·
vmarias3690 said:
today 7/4/2024, my 2019 first Edition I-Pace started smoking while being charged. I have no idea what the charge level was. Smoke was coming from just in front of the rear wheels. I unplugged the car and called 911 (fire department). they arrived the smoke had stopped. In abundance of caution they moved the car away from my house and waited. sure enough, 1/2 later the car burst into flames and required two pumper trucks and a connection to city fire hydrant and two hours to extinguish the flames coming from the back of the car and enveloping the whole car. Needless to say car is now totaled, and never again will I buy a Jaguar.
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Sorry to read this report, but glad there was no damage or harm beyond the loss of the I-Pace. This should be a reminder to us all to follow the recommendations within the H441 and H484 recall documents.

I assumed that the H441 recall had been performed - in which case you were not charging to 100% with faulty battery modules. The issues you documented above suggest 12v battery issues rather than HV battery issues.

Just curious, but to help those of us with vehicles that are potentially at risk can you provide details as to the charging session that caused the incident, and/or the recent usage of the vehicle immediately before the fire. There has been speculation regarding battery temp and fires.
 
#43 ·
One week before the fire the 12v batteries set off warning lights, but said I could continue to drive a long as I did not exceed 80mph. The dealer ran diagnostics by charging and discharging 3 times. They said it was the 12 v batteries. But, when I picked the car up, all of the warning lights were gone and the car was running great. I ordered two new 12v batteries and was waiting for them when the car caught fire while charging. I no not know if the software was installed, but I have been back to the dealership a number of times in the last 12 months. Note that the front of the car where the 12v batteries are located is not damaged.
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#44 ·
vmarias3690 said:
One week before the fire the 12v batteries set off warning lights, but said I could continue to drive a long as I did not exceed 80mph. The dealer ran diagnostics by charging and discharging 3 times. They said it was the 12 v batteries. But, when I picked the car up, all of the warning lights were gone and the car was running great. I ordered two new 12v batteries and was waiting for them when the car caught fire while charging. I no not know if the software was installed, but I have been back to the dealership a number of times in the last 12 months. Note that the front of the car where the 12v batteries are located is not damaged. View attachment 8577 View attachment 8578 View attachment 8579
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glad no one was hurt. If I had to guess, I would say the dealership didn’t (or didn’t properly) update your software for the H441 recall. The whole point of this recall was that JLR had identified a risk of fire from the battery (the big EV battery, not the 12v) overheating during charging. And so, they issued a software update that would disable charging to 100% if the battery started to overheat. So either the dealership never installed that software update for you, or they thought they installed it but not properly (as happened for me the first attempt), or they did install it and this software update doesn’t fully address the issue - in which case we’re all still at risk. I would love to know which one - but imagine that may not be possible if the documentation from those dealership visits burned up along with the car.
 
#45 ·
vmarias3690 said:
One week before the fire the 12v batteries set off warning lights, but said I could continue to drive a long as I did not exceed 80mph. The dealer ran diagnostics by charging and discharging 3 times. They said it was the 12 v batteries. But, when I picked the car up, all of the warning lights were gone and the car was running great. I ordered two new 12v batteries and was waiting for them when the car caught fire while charging. I no not know if the software was installed, but I have been back to the dealership a number of times in the last 12 months. Note that the front of the car where the 12v batteries are located is not damaged. View attachment 8577 View attachment 8578 View attachment 8579
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Not pretty pictures. Hot enough to melt aluminum, but quite localized to the rear passenger corner.

Presumably a faulty battery - probably not related to the 12v battery problems you report, but we'll probably never know. The warning message you got seems an unusual one - not one I've seen reported on this forum. Why an 80mph limit would be advised is anybody's guess.
 
#46 ·
vmarias3690 said:
One week before the fire the 12v batteries set off warning lights, but said I could continue to drive a long as I did not exceed 80mph. The dealer ran diagnostics by charging and discharging 3 times. They said it was the 12 v batteries. But, when I picked the car up, all of the warning lights were gone and the car was running great. I ordered two new 12v batteries and was waiting for them when the car caught fire while charging. I no not know if the software was installed, but I have been back to the dealership a number of times in the last 12 months. Note that the front of the car where the 12v batteries are located is not damaged.
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Oof. Any word on the VIN so we can look up if the recall is still outstanding? This is for our peace of mind. If the car burned and the recall software was installed, that's a major problem.
 
#47 ·
You could make a tidy sum if you scavenge those headlights!
 
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#48 ·
And Teslas are still going up in flames too, with a completely different battery construction.
At a supercharger in Mechanicsburg, PA on 8 July 2024.
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#51 ·
Jase said:
I disagree. The customer didn't experience a fire, but if those cells were the same ones that LG produced for the GM Bolt batteries, they are a fire risk and should definitely be replaced. One of the issues with those cells is that the manufacturers were unsure which cells were impacted, so they had to replace all of them. Who can feel safe parking a vehicle with one of those packs in their garage??? I'm scheduled to pick up my I-Pace next week. I only need around 150 miles of range daily, so I'm ok with the software charge limit until replacements are available and will appreciate getting a brand new battery for the vehicle. I'm ok with taking possession of the vehicle if it's reasonably safe to drive with the 75% charge limit. Definitely parking it outside away from structures and vehicles. My wife won't be happy about this since it's her new daily driver.
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Doesn't matter. The sheer stress of having a car that constantly breaks down is unreliable, and.u can't park next to your own house (ad stated by Jag in a letter ) had been an immense amount of stress!!! Worthy and merits compensation
 
#53 ·
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Vandy2020
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