Thanks-Sometimes the car cannot communicate with the Jaguar server and the apps won't update. Try either starting it or cycling the door locks. If it's in the garage perhaps moving it to the driveway will help.
Also, the car goes into hibernation after 4 days of not driving.
Other forum members have reported this issue and there were a few solutions. One was to log out of the apps plus the InControl website (on the PC) and log back in. Another was to clear the app's cache. A third was to uninstall the InControl app and reinstall. Sometimes these worked and sometimes not. Others have reported that after a few days the app mysteriously started working again. Hope this helps!Thanks-
drove car this morning, also made sure it is connected to my wifi at home,
will try locks, also will try charging it-
I saw on the Jaguar In Control app that after 4 days of non use, the I-Pace will hibernate and all functions on the app will be inactive.Sometimes the car cannot communicate with the Jaguar server and the apps won't update. Try either starting it or cycling the door locks. If it's in the garage perhaps moving it to the driveway will help.
Also, the car goes into hibernation after 4 days of not driving.
The best thing to do is set up a wake up timer, so everything is ready when you want to use the car. If you don’t set up a wake up timer, you will wake the car up by unlocking/using itI saw on the Jaguar In Control app that after 4 days of non use, the I-Pace will hibernate and all functions on the app will be inactive.Sometimes the car cannot communicate with the Jaguar server and the apps won't update. Try either starting it or cycling the door locks. If it's in the garage perhaps moving it to the driveway will help.
Also, the car goes into hibernation after 4 days of not driving.
Question! If the car sits for 4+ days, how does one get the In Control app back up, active and functioning? Thanks.
Yeah just to reiterate this ... there are two SIMs in the car, one for optional infotainment stuff (in the center console) and one hidden one that does all the official communication, such as the assistance button and the "calling home" function that transfers all the car data to headquarters, where it's put into a database that apps can then access via the API. WattCat and Remote both use that same API.The Incontrol app/Jaguar servers (what WattCat uses for info) do not use the WIFI or owner's 4G network connection (the initial ATT SIM). They use a different SIM and network connection for the Incontrol stuff. This provides all the "connected navigation" stuff too like traffic alerts.
I am aware of 2 Sims but it was very suspicious that both apps were working fine just moments before the switch to WiFi and then didn't work after - literally 15 minutes later. I drove the car and of course there was no login to WiFi when I returned home and the apps are working fine. I don't believe in coinsidence. WiFi and network were fine here. Just throwing out ideas.Yeah just to reiterate this ... there are two SIMs in the car, one for optional infotainment stuff (in the center console) and one hidden one that does all the official communication, such as the assistance button and the "calling home" function that transfers all the car data to headquarters, where it's put into a database that apps can then access via the API. WattCat and Remote both use that same API.
Ugh, that's disconcerting. Sure sounds like you found a bug ... or bad software design. Probably both. :surprise:I successfully duplicated the error. I checked both apps and then connected the car to WiFi. Although both apps displayed fine, they would not update. The 'hidden' sim is what connects the car to the Jaguar server but the software of the sims may not be totally independent of each other. Interesting phenomenon and I'll keep checking.
I can’t say for sure about all of the navigation components, but traffic data definitely does ride on the user SIM, not the built-in car sim. It doesn’t require a paid subscription though. If you haven’t paid and try to use the car’s WiFi you’ll end up hitting a captive portal asking you to purchase a subscription. It apparently allows traffic data to bypass the portal and continue to work though. To test that it is using the user SIM (even if you don’t have a subscription), remove it. The car will keep cached traffic info for a bit, but within 30 minutes it will be gone.The Incontrol app/Jaguar servers (what WattCat uses for info) do not use the WIFI or owner's 4G network connection (the initial ATT SIM). They use a different SIM and network connection for the Incontrol stuff. This provides all the "connected navigation" stuff too like traffic alerts.
I wonder if the car's inability to automatically login to WiFi is a bug or intentional. Perhaps the software developer saw this app update issue and deliberately programmed the system to work in this manner. Hmm....Ugh, that's disconcerting. Sure sounds like you found a bug ... or bad software design. Probably both. [img= class=inlineimg]https://www.i-paceforum.com/forum/images/I-PaceForum/smilies/tango_face_surprise.png[/img]
Would that be the common grey variety, or the rare European red. Based on JLR's heritage, I would suggest trying the latter.?So they may need to reload the software or something that involves squirrels.
European or African swallows?...Would that be the common grey variety, or the rare European red. Based on JLR's heritage, I would suggest trying the latter.?