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How long have you had to wait for a service appointment. I just called Galpin Jaguar about an appointment for the H280 service and they told me that it would be until 3/17 for an appointment. That seems crazy to me. What is your experience?
 

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At this point most dealers (in the US at least) have only a handful of service techs certified to work on the i-pace. My local dealer for example, has two, one of whom is the shop foreman who presumably has other supervisory duties as well. I would expect this to get better as more techs are trained on EVs, especially since Jag's next XJ is set to be electrified.
 

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You can try other dealers, but I also found that most dealers are inundated with Range Rovers in for repair
 

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Here in San Antonio the issue is how long to get an appointment that includes a loaner-
here it is in the 3 week range
 

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How long have you had to wait for a service appointment. I just called Galpin Jaguar about an appointment for the H280 service and they told me that it would be until 3/17 for an appointment. That seems crazy to me. What is your experience?
Remember it's "Jaguar Land Rover" and Land Rovers are not the most reliable of vehicles so service bays are usually taken up.
 

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I have gone to my Servicing Dealer 2x now; Thousand Oaks JLR. The first time I called the day before, and the second time they took me the day of. Both times they put me into new loan vehicles too! They are incredible. I have not heard anything amazing about Galpin :( Sorry. Hornburg is even worse!!!
 

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How long have you had to wait for a service appointment. I just called Galpin Jaguar about an appointment for the H280 service and they told me that it would be until 3/17 for an appointment. That seems crazy to me. What is your experience?
Here in Arizona its next day.
 

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I use Stevens Creek Jaguar in San Jose, CA. Stevens Creek has online appointment scheduling. Log in and find an available time. I like Dennis as my service advisor, so I look for one of his available morning times. The scheduler also allows exporting to Outlook making it easy to put it in the calendar and setup a reminder. Times are usually available 3 to 4 days out.
 

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Discussion Starter #11
Well I checked with South Bay Jaguar later in the day yesterday. They were offering me April 1 -- April Fools Day of all things. That seems crazy for a software upgrade ... Jaguar Brand Managers if you ware monitoring these boards, please take notice.
 

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My experience has varied with the two closest dealers. From several weeks out ("I-pace certified technician is on vacation") to "Have you got time now? We can do it now."
 

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Newport Beach was 6 weeks and Mission Viejo was 3 weeks. However, Mission messed mine up and had to put me in a loaner for 19 days so it would have been about 6 weeks as well.
 

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In Charlotte, NC, my previous 2 times I needed a loaner, as they could not do the updates same day, it took about 3 weeks each time to schedule the appointment. I may need to try the other dealership in town and see if they are the same, but they are not as convenient for me.
 
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