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I had been scheduled by the dealership by a text, but I didn't make it in on their day.

A week later or so, I went to the website late at night and they had multiple quarter hour times available the next day.

I waited and browsed the web on my laptop on their wi-fi, had their coffee and some freshly baked cookies still warm. It took about an hour and a half to complete the check, and do an interior and exterior wash. They reminded me I could come in anytime for a complimentary wash, and mentioned some do that several times a week. I am not in the habit of cleaning cars I own, so I'll take advantage of that in the future.

I asked about the H269 campaign, and my VIN didn't show it was indicated at this time. They explained JLR rolls that out in VIN ranges, so it might be delayed.
 
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