I took my car in on October 29th for Traction Battery Fault warranty and asked that they perform the H514 recall while it was in. It took 21 days as they had three other I-Pace in for service.

My car had three modules replaced under warranty and the tech let me know he believes all battery modules will be replaced in the recall with the fix, similar to the Chevy Bolt.

Unlike the user Trielectric above, my car is still charging well past 80% and sits at 94% after a few hours on the charger at home. I confirmed in the system that the BECS version begins with "BY" and it has been updated. Service performed at Penske Jaguar Land Rover in Puente Hills, CA BTW and they have been amazing. I would have ditched this car if it wasn't for a proper dealer 10 min away.

 

the tech let me know he believes all battery modules will be replaced in the recall with the fix, similar to the Chevy Bolt.

I feel like this inevitable. It doesn't seem sustainable to replace one or 2 modules at a time until battery warranties expire.

 

Hi all,

I took the easy way out regarding H514 update. I‘m a bit sad, because I’ve traded in my 2019 FE for a beautiful 2024 Macan EV Turbo. My I-Pace was relatively trouble free through my almost 6 years of ownership, with the exception of the two 12v crashing and burning several years ago. I received a respectable trade-in value for my I-Pace, which compared favorably to JLR’s buy-back offer for troubled 2019 I-Paces noted in this forum. I procrastinated on installing H514, because I didn’t want my charging capacity throttled, while at the same time looking for a replacement BEV. I’ll miss being part of this forum, especially the knowledge shared by sciencegeek, ayepace, denote, and countless others. Best of luck to everyone on achieving a satisfactory H514 outcome. BTW: I just picked up the Macan yesterday, so I haven’t had seat time to review it relative to my I-Pace.

 

I'm working on stomaching the price of the Macan EV Turbo. I have been trolling the Macan forum and was really turned of by all the gear heads making sue everyone knew they did not think much of EVs (really, this forum is amazing). Have you received it yet? I'd really like your impressions (essentially looking for permission to pull the trigger).

 

I got the IPace back today after 3 days just for a recall. I did try and charge it because it’s at 82 percent and it would not charge so that must mean the recall is complete. This dealer has no idea what the fix will be. He said well the battery will be a $75k fix. 🙄

 

... He said well the battery will be a $75k fix. 🙄

Don't you love the modern habit of exaggeration to mask ignorance.

If battery replacement is the final solution, it won't cost LG much more than $15-20k for the battery and perhaps $5k for installation. The bigger issue will be availability of new batteries since they are no longer being made for the I-Pace. You can't put a price on something that isn't available.

 

They have enough stock, and manufacturing capability, to be able to cover the next 8 years for the performance warranty. Production of the car has stopped and gives them capacity to manufacture replacement battery packs. JLR may be waiting until a stockpile of all necessary parts is actually available in US before announcing replacements (if that is the final resolution) so dealers can actually fix the cars without undue delay. Or they may be analyzing the financial impact of all options. Obviously there is no impact to reputation as it has dropped to $0.

 

JLR may be waiting until a stockpile of all necessary parts is actually available in US before announcing replacements (if that is the final resolution) so dealers can actually fix the cars without undue delay. Or they may be analyzing the financial impact of all options.

They may also want to wait until they're well past their JaGUar (LOL) relaunch in the beginning of December. I'm sure they would like people to be focused on their future EV models and not a major battery recall on the only EV they've sold to date at this critical time.

 

How many vehicles are we talking about for a potential battery replacement? Even if only one 2023 has tripped the H441 software JLR cannot guarantee any of the 70k vehicles sold are 100% safe.

No way were they stockpiling 70k replacement batteries to accomodate the performance warranty. Battery production would have stopped months ago, production lines scheduled and dedicated to future contracts. Restarting production may or may not be practical.

I'm not trying to be negative, but LG will not be eager to resupply even half that number of new batteries. From their perspective other resolutions will be more viable. Sorry, but that is probably reality.

 

H514 affects less than 3,000 vehicles in the USA and probably less than 10,000 worldwide.

 

I wonder how Waymo is faring with theirs ..

 

That’s exactly what I was thinking. We never heard Waymo thought (blog,…) on this shit show. They have invested millions in their car fleet.

 

It seems to me that JLR is running out the clock. My 2019 is almost 5yrs old (even though I purchased it new in 2021) and the book value is dropping like a brick. Next year iit is worth less.... JLR is caught in the EV dilemma the fix will cost more than the car is worth.

I had a super high-end Sony TV (Qualia) that cost me ~ $10K. It had three warranty repairs that cost $7K each. When the Light Engine went again, Sony refused to fix it, and the fight started. Finally, after going back and forth, the fix was for them to sell me their top-of-the-line LED for $200 (shipped). At least Sony did the right thing to make their customers whole.

I'm not sure the answer here, but I know I'm pissed as ****. My winter range sucked and now with the 20% hit is worthless for any trip of any decent distance.

 

Final resolution: buybacks.

"The issue was further reviewed at JLR’s RDC on November 11, 2024, where it was agreed that in the interest of timely resolution for customers, the permanent remedy for the defect in these vehicles is to reacquire affected vehicles. These vehicles will be held in the control of JLR until further notice."

See: https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V633-5344.PDF

 

Final resolution: buybacks.

"The issue was further reviewed at JLR’s RDC on November 11, 2024, where it was agreed that in the interest of timely resolution for customers, the permanent remedy for the defect in these vehicles is to reacquire affected vehicles. These vehicles will be held in the control of JLR until further notice."

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See: https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V633-5344.PDF

What are the odds this expanding to vehicles outside the US? What so you think our resale values are now that it is clear ALL 2019 vehicles are suspect?

 

From what I remember, 160.000 Bolt EV have been considered for battery replacement, and a good amount of those got a new battery. This cost GM 2B$, and 1.9B$ out of it has been paid by LG. What is 10.000 battery in this context ? 24.000 taycan are waiting in line for a resolution as well. So JLR is a small player here, and number are not high number in a worldwide context.

 

From what I remember, 160.000 Bolt EV have been considered for battery replacement, and a good amount of those got a new battery.

Eventually.

Patience seems to be running thin within this forum.

 

Many of these cars are hitting the age of being out of warranty and needing some expensive service. Every module (every black box with wires) costs thousands and seem to fail regularly. I had a bunch of battery management modules replaced under warranty (some multiple times) when the batteries died and now 2.5 years later (with 1/3 of that sitting in the lot for other repairs), the aux battery is throwing errors and they want to replace and modules again ($1500 is the latest guess) at the same time. If the car will be declared "dead" and needing to be bought back (so trade-in value would be zero outside a buyback scenario), any investment in parts now is a questionable investment. Having all this uncertainly over tens of thousands of $ is a bit frustrating, so yes, many of us are wearing thin on the patience front.

 

Truthfully I hate the thought of my car being crushed after all the care I’ve taken with it. I would rather Jaguar trade me into a newer model than abandon the brand. However, I will be going to a different dealer from now on.

 

By the way, which years still have all the options my 2019 have? I see the 23 models lost the passenger seat memory. That is one option I liked. The auto park I never use so I don't care about it. Also, what about the rear zone a/c system? Is that something removed in later models?

 

I feel like I am one of 2019 owners who have very little problems with my February built I-Pace. I've had some warranty repairs; Front Wiring Harness Replaced, TCU replaced, door handle replaced, door handle cover replaced. The TCU was replaced after a software update locked up the TCU. The replacement TCU came with 3 years of SiriusXM. I also replaced one ABS wheel sensor lead that became disconnected and was dragging on the ground. Only real complaint I have is that Spotify doesn't work if the car can't login to JLR first. 12v batteries also still look OK - 12.67v and 12.7v. I've only used DC charging 15 times over the past 5+ years. I routinely charge to 100% and hardly go below 50%. I had 5 years of 0% full financing and was really hoping to not have payments for another 3 years or so.

 

I actually have finally sorted out my ipace. It has been trouble free for the past year. So that’s why it upsets me to think I will have to replace it. The only repair that I worry about in the future is the A/C line issue. Had I known about the A/C lines when they did the harness. I would have paid to have them done then. Oh well I guess it won’t matter if Jaguar buys it back. I really like the car. Especially after it’s been trouble free for a year. But the dealer sucks, the depreciation is atrocious and now worried it has an inherent defect that could burn it to the ground, I guess it could be a good thing they buy it back.

 

So I did a recall vin search.
Repair Description As referenced in the previous letter, your vehicle will, as an interimcondition, have the maximum state of charge altered to 80%. This will protect your vehicle until the re-purchase is complete. The maximum driving range of your vehicle will be reduced accordingly. There will be no charge to owners for this repair.Separately, Jaguar will reach out to you and seek to work with you to arrange the re-purchase of your vehicle,with the aim of completing this as quickly as possible.

So there is the answer. Now I wait.

 

Bummer,
I have a certified 2019 HSE and my warranty is good until November 2025. I was hoping on holding onto it until at least then or even longer if they replaced the battery.

 

Have you searched your Vin on jaguars site? Does it say the same thing?

 

So anyone have any idea what the buyback amount will be? I'd imagine some owners may be under water if they were unfortunate enough to buy during the covid EV hype.

 

The problem is that the Blue Book value has dropped massively due to the recalls. It will be a double screw if JLR uses that value as the basis for their offer.

 

This could be an opportunity for other manufacturers to offer conquest cash for Ipace trade ins or buyback customers

 

Maybe Porsche will give me a good deal on a Macan 4s .

 

Has anyone, since the recall with no solution yet, tried to offer the car as a trade-in? Would any dealer trying to sell you a new car touch it at this point?

 

I bet no dealer would if they know about it. Too much risk. Not sure if a Jaguar dealer would because they are more apt to make out ok. I know I’m whining, but the more I think about it the shittier the situation. I like my car. Give me some money, remove the 80% limit and I’ll take my chances. It’s going to be crushed anyway.

 

Crushing the car seems to be a very bad idea to me. Breaking it down into used parts and resell them at reasonable price would be a better idea.

 

It sure if he meant that literally. Not sure if JLR will just auction off the cars as scrapped and some recycler would strip them down for used parts (minus the batteries which need to be disposed of). The used parts market will be flooded. Not sure how many independent garages will know how to fix anything though?

 

To rub it in, this is the carfax my local wonderful dealer is sending me, unsolicited by me. $19, 970. always garaged, never seen snow. My car is not a First Edition (trying to suck me in).

 

So what will happen if we are upside down on the IPace? The value tanked because of this recall. I bought ours as a CPO and put a substantial amount of money down on it. So I don’t owe a ton of money. But I don’t think I should have to lose out completely. I guess we will see what Jaguar offers us.

 

The Devil is in the Details... These cars were not cheap and mine for example is still under Factory Warranty until April 2026 and has 32K miles on it. Will the buyback be mandatory? If you can say no, where does that leave you? I find it hard to believe that the NTSB is fine with you keeping the car (unfixed) and driving around. If they are, JLR would probably require you to sign your rights away so you cannot hold them responsible for any future issue.

Again, it's just wait and see...

 

I think the JLR guy that enumerated me the 3 options of H484 told me that all ipace will go to the US to be crushed....

 

With my 2019, repurchased under H484, I was told stripping down for parts wasn't economical for JLR and would undercut their use of new parts at dealerships.

 

I was looking on auto trader. Wow I see a lot of dealers with 2019s forsale. I even ran the vin numbers on a couple and they are all affected by H514. I would hate to buy one and no know about this.

 

For many of us, part of the motivation in buying an EV was to reduce the amount of pollution caused by driving. EVs are better when they have the same life span as the competing ICE car. I realize that we are still in early days and a lot of infrastructure for proper recycling still needs to be deployed, but having an otherwise perfectly working car crushed (not even for spares) at ~70k miles is a crime.

 

Is there any info out there as to when the buy back process will begin or when owners will be notified of the details?

 

I was hoping to find out the same thing. The notice on the website site says Jaguar will reach out to repurchase the vehicles with the aim to complete this as quickly as possible.

 

The Macan EV and the Hyundai N are so fugly, it hurts. I might go for some cheap EV lease if there's a forced buyback. I certainly won't go for another I-Pace or Jaguar. The best outcome would be a new battery and a check reimbursing for lost value.

 

I think we would be lucky to get a replacement battery. I think Jaguar just wants to wash its hands of it. We went out today looking for replacement options. Unfortunately none of the EVs look as unique and good as the IPace unless you get into the super expensive. We get a lot of compliments on our IPace. It’s good looking and rare by comparison. I thought I would like the Audi but the exterior is just ok. The Korean EVs turn my stomach. The EQ series Mercedes are ok looking but pricey and not that attractive. The Mach E and the VW ID4 were surprisingly decent. The 2024 ID4 (which is on hold) feels pretty nice inside and roomy. But it’s no Ipace as far as style. Volvo recharge series is just ok. Very vanilla not much personality.
So far ideally, if we can’t keep our car, another Ipace under warranty and a good deal would be our first choice. Then after that it would probably be a lease deal on an ID4 or MachE if the price was right.
What is everyone else considering as a replacement?