I got the letter and stopped by the dealer to make an appointment. I don’t want to have it done. But I know if I don’t have the recall performed and something happens. It is likely insurance will deny because I was negligent. I can’t take that chance. It’s going to suck for the range to drop but oh well.

 

@MarciHaskell
It is BS that replacing the battery module is a warranty claim. The replacement was required by recall H441.
They appear to have installed the update for H514. Another update (recall?) will occur when "a permanent solution" is available. You have to wait until then or sell/trade the vehicle as-is.

Per the recall letter:

 

@MarciHaskell
It is BS that replacing the battery module is a warranty claim. The replacement was required by recall H441.
They appear to have installed the update for H514. Another update (recall?) will occur when "a permanent solution" is available. You have to wait until then or sell/trade the vehicle as-is.

Per the recall letter:
View attachment 8851

Also, the HV battery is covered by 8 years, even the oldest I-pace will qualify

 

Officially the 80% charging limit is an interim solution, and a permanent solution is being developed. Around here we're all trying to read tea leaves to assess the likelihood that a permanent solution actually manifests, versus Jaguar just trying to get all this exposure off the books some other way (payoffs, buybacks, or just plain ghosting).

 

With Jaguar stopping production of all vehicles, it makes me wonder if we will get resolution to this problem. I am surprised they just don’t buy the vehicles back. Hopefully they will not go bankrupt before we get a fix. Since Land Rover is financially stable I’m assuming that won’t happen unless they sell off the brand. I’m not sure if they can do something like “old GM” vs “NEW GM” as far a liability. Either way, I’m disappointed. I wish Jaguar would have pushed forward with the IPace. If they wanted to move upmarket as far as price, use the IPace as entry level Jaguar and set model above it. But that does require putting resources into updates.

 

With Jaguar stopping production of all vehicles, it makes me wonder if we will get resolution to this problem. I am surprised they just don’t buy the vehicles back....

We are not all business executives, but a quick look at their 2023 financials should suggest that this is not a practical/feasible solution for >70k cars sold at >£70k each (70,000 x 70,000 =~5billion £) especially when the problem was caused by LG and not JLR.

 

Guys, just had my H514 update done today. I guess that means I'm limited to 80% charge. However, I can't seem to find if it's now safe to charge indoors? Anyone know?

 

Guys, just had my H514 update done today. I guess that means I'm limited to 80% charge. However, I can't seem to find if it's now safe to charge indoors? Anyone know?

 

I can assure you, they will not say it’s ok to charge in doors. That would open up to responsibility. I have been and will be charging in doors. I’ve added smoke detectors and a camera to help warn me so I can get out of the house. I’ll accept the risk.

 

Have you read the notification letter?

 

Ok thank you for the reply. I'm out of town often so would worry about leaving it in the house. I think I'll just sell it, dealer seemed to think nothing will be done about it ever. They were not happy to see another iPace coming in this morning. I get the impression they are over it.

 

I personally don’t worry about it sitting while not charging. I’m more concerned about it charging unattended. I know this is blasphemy. But I may get a new MachE because the 2025 have ventilated seats as an option now. That was one of my must haves.
At least that car will get support. My JLR dealer I bought my iPace from is now only Land Rover and a Jaguar service center. So in a few years they won’t support it anymore . I really like the IPace and as of lately it’s been performing perfectly. But it is hard to not to feel like I bought a bastardized vehicle.

 

I have a Mach-e as well. It's mine and the iPace is my wife's. The Mach-e is fantastic. Such a solid car. iPace is nicer inside, but for half the cost it's hard to beat. And service has been no problem at all.

 

The IPace is such a nice car. It’s such a shame us owners are feeling left out on a limb.

 

This ongoing battery dilemma is psychologically maddening. Regardless of the outcome, having to deal with this every time you go to start the car is particularly debilitating. The buyback option is only considered after all else fails and benefits only a few. Months on end of driving a loaner car while the I Pace sits in the shop waiting for battery modules or other parts is fucking annoying. For most Jaguar I Pace's constant electrical problems makes them almost unusable for extended road trips for fear of being stranded. These cars are now so stigmatized to the point that guests simply do not feel safe stepping foot into the car for a night out. Sad.

 

Ignoring this problem will nearly guarantee the end of Jaguar. Seemingly small thing to management, but as they try to re-invent themselves as a super-premium EV brand, this will haunt them. I think it was going to be a hard uphill pull for them anyway, but this will seal their fate. Their only attempt at an EV thus far has shown their lack of investment in customers and product. They're done.

 

California has the following legal definitions and I would expect that other states are similar:
Current through Register 2024 Notice Reg. No. 44, November 1, 2024
Section 13 - Shall, Should, May, and Best Practices
In determining whether compliance with a law, regulation, rule or policy is achieved, the following definitions apply:
(a) "Shall" means action which is necessary to achieve compliance and no alternative courses of action are acceptable to achieve compliance.
(b) "Should" means action which is preferable to achieve compliance, while recognizing that there are circumstances where alternative courses of action are open to users.
(c) "May" means action which is an acceptable course to achieve compliance, but alternative courses of action are also acceptable.
(d)"Best Practices" means a technique or methodology that, through experience and research, has been proven to reliably lead to a desired result, while recognizing that alternative techniques or methodologies are open to users.
Cal. Code Regs. Tit. 2, § 13

The recall says "Should" so is parking in the garage still in compliance?

 

November 8 2024 recall report

 

Adding to the general chaos surrounding my ownership of my car, I hit 85% SOC this morning at a ChargePoint CCS, and still going when I ended the session. My car allegedly got the H514 patch installed last week, so of course I was expecting the session to end at 80%. Car is going back in Tuesday morning because I can't charge at level 2 at all (either before or after the H514 work, presumably not a related issue), so I'll ask what might be going on here.

 

Would those of you who got H514 fed to their cats please check the Battery Energy Control System value (the long string of characters) and post what you now have?
Has it changed from starting with BS/BT/BU/BV? What is the rest of the string?

Updating your signature to include this information would be nice too. See mine as an example.

Thank you.

 

"Has it changed from starting with BS/BT/BU/BV? What is the rest of the string?"

 

PS "connectivity system"...that's the TCU version? 18.2? Do I care what version I have? Anyway I'll add that to my signature too.

 

Also here's what they did last week:

 

I received the newest H514 software today and the maximum my car will charge is 72%. I suspect they need to reset the high temp alarm they gave me the last time they were playing with the H441 software and called it a trail H514 software. My first number letter of my BECS is Y.

 

That would be interesting to see if they have added more info (more PID) in the "BY" compared to the "BV" version.

 

I get mine done tomorrow. I’ll report back also.

 

I was just looking around and LG Chem makes the IPace Battery and LG energy solution makes the battery for the Chevy Bolt. I know the bolt has a recall similar to the iPace.
Similar recall different solution.

“The Advanced Diagnostic Software will initially limit your vehicle’s high voltage battery to a maximum state-of-charge of 80%. If no anomalies are detected after approximately 6,200 miles (10,000 km) of use, the high voltage battery will automatically return to a maximum state-of-charge of 100% without a return trip to the dealer. After this occurs, the software’s advanced diagnostics will continue to monitor your vehicle’s high voltage battery system. Once this software is installed on the vehicle, the recall will be resolved.”

I wonder if that would be a route Jaguar would take? 6200 miles would take a while for some.

 

JLR took the opposite approach with the H441 recall in that they left the battery at full range and looked for issues and when one was found, limited charge to 72% until the suspect module was replaced (innocent until proven guilty). Given the issue seems to mainly occur at the higher end of the charge range, limiting the charge to 80% while monitoring would likely have not been effective as they would have kept the battery out of the fault zone (so all the suspect modules would go undetected, negating the whole purpose of the extra vigilance period in the first place). The later recalls were after they investigated further and determined that there were issues with the battery manufacturing that led them to believe that in these cases, no software vigilance would be sufficient, hence the replacement of the packs (or buyback etc...).

 

Latest repairer instructions.

 

I dropped my IPace off for the recall today.

Does anyone else hate taking their car to the dealer? I have come to the conclusion that since this dealer has dropped Jaguar, and is now just a Land Rover dealer/ Jaguar service center, that they do not want to work on Jaguars anymore. Service is terrible. Every time I make an appointment and bring my IPace in, it takes days for anything. This recall pays .5 hours. Why should my car be needed more than one business day? Ridiculous. Jaguar wants me to buy a 125k+ EV? Service here is subpar for a Kia.

 

I dropped my IPace off for the recall today.

Does anyone else hate taking their car to the dealer? I have come to the conclusion that since this dealer has dropped Jaguar, and is now just a Land Rover dealer/ Jaguar service center, that they do not want to work on Jaguars anymore. Service is terrible. Every time I make an appointment and bring my IPace in, it takes days for anything. This recall pays .5 hours. Why should my car be needed more than one business day? Ridiculous. Jaguar wants me to buy a 125k+ EV? Service here is subpar for a Kia.

Sigh ...

Such is the state of the Jaguar brand. You don't happen to have another dealer nearby who also still sells Jags?

 

The next closest Jaguar dealer is about 1.5 hour drive away. Which may be worth the effort. I’m still questioning if to keep this car once the warranty runs out. Only thing that will make my closest dealer worse is to pay door rates and get this poor service.

 

A good dealer makes all the difference.

I bought from my nearest dealer (10 miles and 20mins away), and hated the interaction both at the time of sale and for service. Eventually switch to another over an hour away (70mins, 38 miles) into heavy traffic - much better experience.

 

Do not take your I-Pace to your dealer and let them install H514. Guard your car if you are at the dealer. On Sept. 30, 2024 I took my car (that would charge to a 100% charge), to Cape Fear Jaguar to get my passenger airbag sensor replaced, then without my knowledge, they said they installed a so-called interim recall update of H514 on Sept 30, 2024. This limited my car to a 72% max charge. I talked with the dealer and they were very quiet about it. I filed a complaint with the NHTSA that Jaguar was not following their description of H514 being limited to an 80% max charge. I took it back to the shop this week to get the real H514 installed, other service people tried to tell me I had a bad cell. I sent an email to a Jaguar rep I had worked with during my previous cell replacement. She replied that someone would be contacting me about my options with my car. Light Bulb Moment! This is a setup to lower the value of your car, for Jaguar to deal with you. I assume Jaguar is doing this and that the mechanic probably wasn't sure why he was doing it. But this could benefit the dealer as well as Jaguar. I have OB2 readouts that I took before and after the air bag repair that show the PIB48-00 alarm came in after the mechanic tripped the BECM with the first H514 so called install. So Jaguar and/or the dealer will buy your car for $10,000 then remove the trip and sell it for $25000! PIB48-00=High Voltage System Fault Detected

 

With your OBD2 reader, are you able to read the PID 4A0B ? it is a 36 bytes long value that gives you the status of each individual module. A value different from 0 tells you that this cell is faulty and could trigger the 72% limit instead of 80%. If they are all equals to 0, then, there is a problem, you should only be limited to 80%.

 

I will try my ScanGauge, I doubt I will be able to get the translating numbers, but I will give it a try. I would suspect the mechanic knows something from one of the classes they have. (run a wire from a to b and walla, you have a report of a bad cell.) My next thing is to figure out if anyone else got H514 loaded on Sept. 30th or before then. I belive H514 was thier cover for what they did. I am suspecting the service writer and a salesman in on this too. They were not at the dealer this week.

Update Nov 23, 2024: Dernotte, I have not been able to get the PID to work in my ScanGauge & my Launch Scanner does not have the ability for me add a PID.