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H514 Recall HV Battery Recall (NO FIX YET)

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#62 · (Edited)
Yesterday they said they had installed part of the H514 software. My Car came back with the Traction battery fault sealed in. I tried charging the battery at 94% and it would not do it. Today I am at 419v, 178miles, 75% charge and the car still will not charge. I think what they did is to trip the old H441 software so I am back to a 70% max charge. That goes with the strange stuff the dealer said they were doing charging. I'll check it again at 69%. Anyone who has a car that never tripped back to %70, from H441, you are in for an equalizing treat!
Update: Here is what "Recalls | NHTSA" says about the interim status our car will be lowered to: "Remedy In addition to the improved diagnostic software, recalled vehicles will,as an interim condition, have their maximum state of charge altered to80% while a permanent remedy is developed. A permanent remedy is under development, and you will be notified in due course when available. " Note the 80%.
 
#63 ·
My car shows up on TOPIx for the H514 recall. Still haven’t taken kitty to the vet despite 72% charge limit after H441; I don’t take her on long road trips, so the range isn’t much of an issue, and I just love the car as a DD in my metro area. I guess I’ll bite the bullet and make an appointment when the letter arrives.
 
#64 ·
Tonight, I can confirm that the dealer did something to trip my car back to the H441 trip so that I cannot charge more than 72%. This despite the fact that Jaguar told the NHTSA that the altered state of charge would be 80%.
 
#65 ·
owns 2019 Jaguar I-Pace EV400 HSE
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#66 ·
I have submitted a complaint to the NHTSB on my cars status of having a false temperature alarm in my dash that does not do what Jaguar is claiming it would do for H514( limit the charging to 80% max charge) and having a large untrue alarm in the dash that says "Traction battery fault" . It should show up on the NHTSB site within 2 days.
 
#67 ·
Maybe you have a faulty cell which identified by H441 which is limiting you to 72%. If there was no defect H514 would limit you to 80%.
 
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#68 ·
Trielectric said:
I have submitted a complaint to the NHTSB on my cars status of having a false temperature alarm in my dash that does not do what Jaguar is claiming it would do for H514( limit the charging to 80% max charge) and having a large untrue alarm in the dash that says "Traction battery fault" . It should show up on the NHTSB site within 2 days.
Click to expand...
Hi,

As I understand it, there are two parallel things at play here. If you are part of the full battery recall, then you are limited to 80% simply because the battery manufacturing poses a risk that might or might not be detected by the monitoring software (so a perfectly good battery is reduced to 80% because they can't trust the battery). If the monitoring software detects a problem, then they limit charring to 72% because they detected a real issue as opposed to a risk based assessment of risk. I assume you are on the battery replacement recall, so you were limited to 80% but at the same time, a real fault was detected to that overrode the 80% with the 72% limit.
 
#69 ·
I got "Traction battery fault" error this week. I found that it limited the charge to 72% the next day. I also have 1 outstanding campaign for the vehicle H514 under topix. I get "high volatage.." error also on the display. Dropped the vehicle at dealership yesterday.
 
#71 ·
Cascadian said:
I was thinking of buying a used 2019 from a private seller. I just checked and TOPIx lists H514 for it... With no remedy yet it seems like a gamble.
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I wouldn't characterise it as a gamble, but rather a calculated risk since you know the problem. Further, are you willing to accept 80% capacity for maybe a year or more? Other questions to address are : Has the car already had all the common 2019 model problems? How much are you willing to pay for an extended warranty?

Let us know these answers and we can speculate as to whether it is worth buying, but ultimately it is your decision based on all that is already documented on this forum.
 
#72 ·
I guess by gamble I meant in terms of how long JLR would take to actually come up with their plan and perform whatever it is they plan to perform.

The HV heater was replaced under warranty in April 2024.

Looks like it got H441 in September 2023.

Not sure about prior service records but I can try to find them. I believe it's been a one owner car and serviced only at the dealership they bought it from.

It still charges to 100%. Less than 30k miles.
 
#73 ·
I've never paid for any extended warranty, as I was comfortable doing all my own work on my vehicles. I have 2 2008 Volvos with 150k miles each (about 50k on one and 70k on the other that we put on) and only had to get help from a mechanic once

Though I fear the I-Pace is less DIY mechanic friendly...
 
#75 ·
Cascadian said:
I guess by gamble I meant in terms of how long JLR would take to actually come up with their plan and perform whatever it is they plan to perform.

The HV heater was replaced under warranty in April 2024.

Looks like it got H441 in September 2023.

Not sure about prior service records but I can try to find them. I believe it's been a one owner car and serviced only at the dealership they bought it from.

It still charges to 100%. Less than 30k miles.
Click to expand...
So, and I'll be blunt;
Private seller - no warranty
2019 - H541 applies probably at least a year with reduced capacity even if battery ok. Charging, patking outside as recommended. H441 restrictions could kick in any day.
Wiring harness (big expensive job)
Windshield leaks (is windshield "lose" in top right corner?)
TCU update, and possibly 12v battery charging issues (have 12v batteries been changed since new?)

These are the more common issues. Many here have taken a 3rd party extended warranty ($4800 over 4yrs) to cover expensive repairs, but that does nothing to eliminate time out of service.

I previously had a 2019 FE from new in 2019, loved it. But I had all the common problems under warranty, and one or two more over 5yrs. I recently traded up to a 2024 rather than deal with the uncertain battery replacement issues and to save on paying for an extended warranty.

These are not bargain priced luxury cars as many used buyers seem to think, but rather older luxury cars priced according to the market based on their reliability and running costs. With the 5yr warranty in the US, I would stretch to a newer model before thinking about a 2019, but these decisions are personal.
 
#76 ·
Qtown charger said:
So, and I'll be blunt;
Private seller - no warranty
2019 - H541 applies probably at least a year with reduced capacity even if battery ok. Charging, patking outside as recommended. H441 restrictions could kick in any day.
Wiring harness (big expensive job)
Windshield leaks (is windshield "lose" in top right corner?)
TCU update, and possibly 12v battery charging issues (have 12v batteries been changed since new?)

These are the more common issues. Many here have taken a 3rd party extended warranty ($4800 over 4yrs) to cover expensive repairs, but that does nothing to eliminate time out of service.

I previously had a 2019 FE from new in 2019, loved it. But I had all the common problems under warranty, and one or two more over 5yrs. I recently traded up to a 2024 rather than deal with the uncertain battery replacement issues and to save on paying for an extended warranty.

These are not bargain priced luxury cars as many used buyers seem to think, but rather older luxury cars priced according to the market based on their reliability and running costs. With the 5yr warranty in the US, I would stretch to a newer model before thinking about a 2019, but these decisions are personal.
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Is 2019 the only year that is really bad or did it take longer to get the wrinkles out? Sorry, still coming up to speed on reading the forum. I'm not a stranger to used European luxury cars (see 16 year old 150k mile Volvos) but maybe I've been luckier than most in terms of needed repairs.
 
#77 ·
rcomeau said:
Hi,

As I understand it, there are two parallel things at play here. If you are part of the full battery recall, then you are limited to 80% simply because the battery manufacturing poses a risk that might or might not be detected by the monitoring software (so a perfectly good battery is reduced to 80% because they can't trust the battery). If the monitoring software detects a problem, then they limit charring to 72% because they detected a real issue as opposed to a risk based assessment of risk. I assume you are on the battery replacement recall, so you were limited to 80% but at the same time, a real fault was detected to that overrode the 80% with the 72% limit.
Click to expand...
No, I do not have a bad cell. They brought the 72% trip in on purpose per Jaguars direction by tripping the H441 software. They do not intend on some new software that doesn't exist, to bring in the 80% limit. If you read my Work Order statement above it is described as the interim Recall Update by the dealer. The dealer told me they did not install any new software, but followed the directions they were given.
 
#78 ·
H514
Image



H441 recommendation was to limit charging to 80% but 2019-2020s cannot do that via the car or app. It requires human monitoring.

So from @Trielectric post they have a method to trip H441 to cause a 72% limit (recall doc said 75%) on the cars regardless of impact to owners whose cars are not having problems. This does not comply with the 80% limit in the doc filed with NHTSA. That would be deliberate deception to NHTSA and not legal. I guess one could construe the dealer tripping H441 as a "software update."

Why didn't they include 2020s?

Even an 80% limit imposes a major issue with trips I take periodically. Fast chargers are not adequately spaced along my preferred route to be able to reach the destination without going below 20% before getting to a charger. A Tesla Supercharger adapter might ease the problem but I haven't looked and don't expect that until 2025 or probably 2026.

Thus, per @Trielectric experience, JLR has filed deceptive doc with NHTSA for H441 limit of 75% and H514 limit of 80%. Perhaps it is time to stir up legal assistance from the Secretary of Transportation, the state attorney general, US senators and US representatives.
 
#80 ·
FYI Porsche Taycan BEV models have the equivalent recalls in progress. Their batteries came from the LGES plant in Poland, too. "Final" solution not expected until first quarter of 2025. Production "countermeasures" did not happen until "04.03.2024" so the problem continued into 2024 model year prodction.
 
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