[Gelbkreutz]

JLR corporate offered me KBB value for the car, which is crap. With a non-defective battery it would be worth far more, as would everyone’s 2019s, I assume.

Does anyone here have prior experience with such buybacks? I wonder what JLR’s endgame is if people refuse lowball buyback offers. If their sole “solution” is repurchase but the price they offer is absurdly low, that doesn’t seem like much of a solution to a safety recall problem IMO.

This is very interesting, thanks. Seems like there is a very reasonable complaint here... They sell a defective car and they tell us it is low value...

 

[sciencegeek]

JLR corporate offered me KBB value for the car, which is crap. With a non-defective battery it would be worth far more, as would everyone’s 2019s, I assume.

Does anyone here have prior experience with such buybacks? I wonder what JLR’s endgame is if people refuse lowball buyback offers. If their sole “solution” is repurchase but the price they offer is absurdly low, that doesn’t seem like much of a solution to a safety recall problem IMO.

Do you not qualify under CA lemon law? That would be my only idea as to why corporate is giving you a crap offer. Otherwise they'd have to conform to LL.

 

[Gelbkreutz]

This is very interesting, thanks. Seems like there is a very reasonable complaint here... They sell a defective car and they tell us it is low value...

I wrote a lawyer friend of mine to ask what he recommends.

 

[New2EV]

I realize most information is speculative at this point until we hear from JLR. However, I have been reading some settlements may be coming with an NDA. Thus, we may not get any information until it is our turn.

 

[Spicyj]

Has anyone checked their VIN# again with NHSTA.gov? Before it stated H514 recall and remedy was buy-back….I did complete the H514 update but was assuming it would still show an open issue of buyback. Doesn’t help that JLR has provided no new updates after calling the past 3 months for buyback news.

 

[tedno]

Has anyone checked their VIN# again with NHSTA.gov? Before it stated H514 recall and remedy was buy-back….I did complete the H514 update but was assuming it would still show an open issue of buyback. Doesn’t help that JLR has provided no new updates after calling the past 3 months for buyback news.

i had h514 installed on friday. nhsta.gov now shows 0 recalls.

 

[Lion Rampant]

If you have had H514 recall completed then Jaguar has fulfilled its requirements to the NHTSA. This was a smart move by them, because they can now delay the repurchase for months because no-one is on their back to provide the final fix. Check out the Facebook Group I created, lots of good information and comments on that page. Log into Facebook or search for "Jaguar I-Pace 2019 H514 Buyback"

 

[Trielectric]

In case you missed my other comment: H514 becomes H536 when you get notified, about going to your dealer for talks about buy backs.

 

[waja]

Just checked TOPIX and see that I have H536 entry:
Outstanding service actions found.
You are advised to contact your local Jaguar Land Rover to arrange for the necessary rectification work.
1 outstanding campaign(s) for this vehicle.

• H536 - HIGH VOLTAGE BATTERY PACK ASSEMBLY THERMAL OVERLAND BUYBACK
  Campaign Code: H536

 

[Vandy2020]

Just checked TOPIX and see that I have H536 entry:
Outstanding service actions found.
You are advised to contact your local Jaguar Land Rover to arrange for the necessary rectification work.
1 outstanding campaign(s) for this vehicle.

• H536 - HIGH VOLTAGE BATTERY PACK ASSEMBLY THERMAL OVERLAND BUYBACK
  Campaign Code: H536

I also have the new H536 campaign under my VIN in Tennessee. I haven't been contacted by JLR yet. I'm not going to bother contacting my dealer because I'm sure they will be clueless.

Edit: The NHTSA recall website has an August 2024 recall date for H536 for some reason.

~~~~~~~~~~~~~~~~~~~~~~~

Aug 23,2024
Manufacturer Recall NumberH536
NHTSA Recall Number24V-633 (fin
Recall StatusRecall Incomplete, remedy not yet available
SummaryA concern with the capability of the diagnostic software introduced through safety recalls H441, H459 or H471 has been determined as post software update 2019 model year vehicle fires have been reported. These vehicles experienced thermal overload which showed as smoke or fire from theunderside of the vehicle where the High Voltage (HV) battery is located.The investigation is ongoing. Modules that were identified by the remedy software as having characteristics of a folded anode tab, which may contribute to a risk of thermal overload, are still being inspected by the supplier.Owners who have previously had their vehicle updated with the improved diagnostic software are under the impression that their vehicle is protected from thermal overload which, for 2019 model year vehicles may not be the case.
Safety RiskA vehicle thermal overload condition such as fire or smoke can result inincreased risk of occupant injury and/or injury to persons outside thevehicle, as well as property damage.
RemedyAs a final remedy, JLR will reacquire vehicles from affected customers.

 

[New2EV]

I went to Jaguar's website, and this was the result for my VIN.

NHTSA Recall Number 24V-633 (fin
Manufacturer recall numberH536
Recall Date08-23-2024

Recall Description
A concern with the capability of the diagnostic software introduced through safety recalls H441, H459 or H471 has been determined as post software update 2019 model year vehicle fires have been reported. These vehicles experienced thermal overload which showed as smoke or fire from the underside of the vehicle where the High Voltage (HV) battery is located. The investigation is ongoing. Modules that were identified by the remedy software as having characteristics of a folded anode tab, which may contribute to a risk of thermal overload, are still being inspected by the supplier. Owners who have previously had their vehicle updated with the improved diagnostic software are under the impression that their vehicle is protected from thermal overload which, for 2019 model year vehicles may not be the case.

Safety Risk Description
A vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.

Repair Description
As a final remedy, JLR will reacquire vehicles from affected customers.

Status
Recall Incomplete, remedy not yet available

 

[Spicyj]

Just checked TOPIX and see that I have H536 entry:
Outstanding service actions found.
You are advised to contact your local Jaguar Land Rover to arrange for the necessary rectification work.
1 outstanding campaign(s) for this vehicle.

• H536 - HIGH VOLTAGE BATTERY PACK ASSEMBLY THERMAL OVERLAND BUYBACK
  Campaign Code: H536

Thanks - have the same notification through Topix. Called dealership and they told me to call JLR 😂

 

[waja]

I called the dealer and asked to make a pre-inspection appointment for a 2019 I-Pace buyback. I have an appointment for this Thursday scheduled.

 

[New2EV]

I called the dealer and asked to make a pre-inspection appointment for a 2019 I-Pace buyback. I have an appointment for this Thursday scheduled.

Did the dealer seem to know what is going on? Did JLR give them a process to follow? I wonder if tire condition will affect value or they just looking at overall condition of the vehicle. My vehicle is still under CPO warranty so mechanically it is good, but it is almost time for tires, and I was not about to spend $1500 on tires to go to the crusher.

 

[wuxyjj@yahoo.com]

Just called Jaguar for H-514 and was told this new recall H-536. It is about High Voltage Battery and Buy back. No details except saying we should get the letter very soon. I called the dealer and was told the same thing.

 

[waja]

Did the dealer seem to know what is going on? Did JLR give them a process to follow? I wonder if tire condition will affect value or they just looking at overall condition of the vehicle. My vehicle is still under CPO warranty so mechanically it is good, but it is almost time for tires, and I was not about to spend $1500 on tires to go to the crusher.

I talked to the service person who confirmed with the general manager to do the inspection. The service person saw the buy-back when she looked up my car info.
I have the original Goodyear 20" tires and wheels, a set of 20" Vredestein Wintrac Pro snow tires and wheels, and another set of Goodyear (7500 miles) tires that came with the wheels that now have the snow tires mounted. After the handoff, I'll sell the tires and wheels along with the bike rack. I'll also see if I can sell the 12v battery I bought last month.

 

[dernotte]

What about different subscriptions like remote inControl, map with Here, Sim for Data,... do they take that into account as well ?

 

[Time2Roll]

Same here

3 outstanding campaign(s) for this vehicle.

• H441 - BECM SOFTWARE UPDATE
  Campaign Code: H441
  H514 - HIGH VOLTAGE BATTERY PACK ASSEMBLY THERMAL OVERLOAD
  Campaign Code: H514
  H536 - HIGH VOLTAGE BATTERY PACK ASSEMBLY THERMAL OVERLAND BUYBACK
  Campaign Code: H536

 

[RussianBlueSF]

H536 showing for my VIN now as well. Wonder if/when they’ll figure out and correct the “overland” typo? 😂

 

[Lion Rampant]

The LAND is going to LOAD(ed) with 2019 Jaguar I-Paces hopefully soon