If anyone receives the letter with promised details after Oct 18 could you post a copy? The VIN on my 2019 is included in the H514 recall per Topix. But the dealer I purchased the I-pace from and had been handling all my maintenance and recall services (Rusnak Pasadena) was one of the dealerships that gave up their franchise last year. So I don't think I am in any dealer's database and frankly have been surprised they didn't make any efforts to transfer my maintenance info to another dealer. The dealer just closed it up without any communication from them or from Jaguar. The notice isn't clear if the Oct 18 letter will be handled by the dealers or come direct from Jaguar, but on the last recall (H441 I think) it was the dealer that reached out for that software upgrade.
Separately, I'm not thrilled about the 80% limit they are putting on per H514. Especially since it doesn't seem like it's fixing anything. I've had a more fortunate experience than many here -- other than a few minor issues and the annoyance of the prior recalls, I have generally been pretty happy with the car and not looking forward to having the battery capacity (which is already not great) throttled back further.

 

Letters will come from JLR North America not dealers, as do all recall letters. LR dealers should be able to continue to service J vehicles.

Maintenance records are centralized with JLR and any JLR dealer can access the history.

 

Though not all dealers or service advisors keep good records. I do like the service I get from my dealer, but their service reps have no technical skills.

 

Any diagnosis or software/firmware updates done with TOPIx Cloud are automatically recorded and saved. Standard maintenance visits will include looking for fault codes and that gets recorded.

 

Yeah, but not all dealers were using Topix cloud or using it correctly. Hence yet another recall.

 

After a year of an I-Pace with multiple problems, including getting my State Attorney General involved, my car was all fixed and everything worked as designed for a few minutes. Then they said they had to install some part of H514. So they did "PERFORM CAMPAIGN H514""51820 THE INTERIM RECALL UPDATE IS SOFTWARE ONLY. A PERMANET REMEDY IS IN DEVELOPEMENT AND WILL BE THE SUBJECT OF A FUTURE COMMUNICATION. This included charging the car up > than 95%. Then they installed the new software, which I had asked not to be installed. This caused the car to throw a Traction Battery Fault alarm back in. It took a year to get it cleared last time. I do not know yet what kw the alarm came in. I will test it in a few days, after it goes back down below 80%. My Moto will be to stay away from the Dealer!

 

Got the 'Traction battery fault" again yesterday. Replaced 1 module few months back. Going back to dealership for fourth time in the last few months @Jaguar mainlinePA.

 

Yesterday they said they had installed part of the H514 software. My Car came back with the Traction battery fault sealed in. I tried charging the battery at 94% and it would not do it. Today I am at 419v, 178miles, 75% charge and the car still will not charge. I think what they did is to trip the old H441 software so I am back to a 70% max charge. That goes with the strange stuff the dealer said they were doing charging. I'll check it again at 69%. Anyone who has a car that never tripped back to %70, from H441, you are in for an equalizing treat!
Update: Here is what "Recalls | NHTSA" says about the interim status our car will be lowered to: "Remedy In addition to the improved diagnostic software, recalled vehicles will,as an interim condition, have their maximum state of charge altered to80% while a permanent remedy is developed. A permanent remedy is under development, and you will be notified in due course when available. " Note the 80%.

 

My car shows up on TOPIx for the H514 recall. Still haven’t taken kitty to the vet despite 72% charge limit after H441; I don’t take her on long road trips, so the range isn’t much of an issue, and I just love the car as a DD in my metro area. I guess I’ll bite the bullet and make an appointment when the letter arrives.

 

Tonight, I can confirm that the dealer did something to trip my car back to the H441 trip so that I cannot charge more than 72%. This despite the fact that Jaguar told the NHTSA that the altered state of charge would be 80%.

 

a fix?

https://www.ipaceforums.co.uk/posts/115736/

 

I have submitted a complaint to the NHTSB on my cars status of having a false temperature alarm in my dash that does not do what Jaguar is claiming it would do for H514( limit the charging to 80% max charge) and having a large untrue alarm in the dash that says "Traction battery fault" . It should show up on the NHTSB site within 2 days.

 

Hi,

As I understand it, there are two parallel things at play here. If you are part of the full battery recall, then you are limited to 80% simply because the battery manufacturing poses a risk that might or might not be detected by the monitoring software (so a perfectly good battery is reduced to 80% because they can't trust the battery). If the monitoring software detects a problem, then they limit charring to 72% because they detected a real issue as opposed to a risk based assessment of risk. I assume you are on the battery replacement recall, so you were limited to 80% but at the same time, a real fault was detected to that overrode the 80% with the 72% limit.

 

Maybe you have a faulty cell which identified by H441 which is limiting you to 72%. If there was no defect H514 would limit you to 80%.

 

I got "Traction battery fault" error this week. I found that it limited the charge to 72% the next day. I also have 1 outstanding campaign for the vehicle H514 under topix. I get "high volatage.." error also on the display. Dropped the vehicle at dealership yesterday.

 

I was thinking of buying a used 2019 from a private seller. I just checked and TOPIx lists H514 for it... With no remedy yet it seems like a gamble.

 

I wouldn't characterise it as a gamble, but rather a calculated risk since you know the problem. Further, are you willing to accept 80% capacity for maybe a year or more? Other questions to address are : Has the car already had all the common 2019 model problems? How much are you willing to pay for an extended warranty?

Let us know these answers and we can speculate as to whether it is worth buying, but ultimately it is your decision based on all that is already documented on this forum.

 

I guess by gamble I meant in terms of how long JLR would take to actually come up with their plan and perform whatever it is they plan to perform.

The HV heater was replaced under warranty in April 2024.

Looks like it got H441 in September 2023.

Not sure about prior service records but I can try to find them. I believe it's been a one owner car and serviced only at the dealership they bought it from.

It still charges to 100%. Less than 30k miles.

 

So, and I'll be blunt;
Private seller - no warranty
2019 - H541 applies probably at least a year with reduced capacity even if battery ok. Charging, patking outside as recommended. H441 restrictions could kick in any day.
Wiring harness (big expensive job)
Windshield leaks (is windshield "lose" in top right corner?)
TCU update, and possibly 12v battery charging issues (have 12v batteries been changed since new?)

These are the more common issues. Many here have taken a 3rd party extended warranty ($4800 over 4yrs) to cover expensive repairs, but that does nothing to eliminate time out of service.

I previously had a 2019 FE from new in 2019, loved it. But I had all the common problems under warranty, and one or two more over 5yrs. I recently traded up to a 2024 rather than deal with the uncertain battery replacement issues and to save on paying for an extended warranty.

These are not bargain priced luxury cars as many used buyers seem to think, but rather older luxury cars priced according to the market based on their reliability and running costs. With the 5yr warranty in the US, I would stretch to a newer model before thinking about a 2019, but these decisions are personal.

 

I've never paid for any extended warranty, as I was comfortable doing all my own work on my vehicles. I have 2 2008 Volvos with 150k miles each (about 50k on one and 70k on the other that we put on) and only had to get help from a mechanic once

Though I fear the I-Pace is less DIY mechanic friendly...

 

H514

H441 recommendation was to limit charging to 80% but 2019-2020s cannot do that via the car or app. It requires human monitoring.

So from @Trielectric post they have a method to trip H441 to cause a 72% limit (recall doc said 75%) on the cars regardless of impact to owners whose cars are not having problems. This does not comply with the 80% limit in the doc filed with NHTSA. That would be deliberate deception to NHTSA and not legal. I guess one could construe the dealer tripping H441 as a "software update."

Why didn't they include 2020s?

Even an 80% limit imposes a major issue with trips I take periodically. Fast chargers are not adequately spaced along my preferred route to be able to reach the destination without going below 20% before getting to a charger. A Tesla Supercharger adapter might ease the problem but I haven't looked and don't expect that until 2025 or probably 2026.

Thus, per @Trielectric experience, JLR has filed deceptive doc with NHTSA for H441 limit of 75% and H514 limit of 80%. Perhaps it is time to stir up legal assistance from the Secretary of Transportation, the state attorney general, US senators and US representatives.

 

I’m searching all the different threads (even the ones I’ve posted) and I don’t even remember which limited charge I’m on. I just want my car back. Parts are suppose to be in next week.Bad cell, first one.

 

FYI Porsche Taycan BEV models have the equivalent recalls in progress. Their batteries came from the LGES plant in Poland, too. "Final" solution not expected until first quarter of 2025. Production "countermeasures" did not happen until "04.03.2024" so the problem continued into 2024 model year prodction.

 

Oddly enough, the otherwise incompetent dealer in Detroit was able to order a complete replacement battery pack that is supposedly one of the options their systems presents as a remedy for the recall. I sincerely doubt they will get the parts, but the service manager was willing to give it a try.

 

My 2023 is in for its second module replacement this year. They finished the repair, took it for a test drive and it gave another traction battery error. The advisor said in a different module - not sure what to believe. If the actual manufacturing issue wasn't remedied until this year I worry this will keep happening for the life of my car. At least they're providing a loaner XF - doesn't drive as nice and no air suspension. LG should just replace all the battery packs.

 

Know many modules does that make? It seems many of us have had 2 modukes replaced. I had 2 earlier this year and knock on wood, several months of peace and quiet.

 

What do folks think about the odds 2020+ will also get caught up in a similar recall? I'm wondering if I should just avoid looking at an I-Pace altogether or just avoid the 2019 year...

 

I'd say really good. I had a bolt and originally they had a recall for the 2017-2019 but extended it to the entire production up to 2022. They blamed manufacturing equipment misalignment and were unable to detect or fix faulty packs. LG chem ended up replacing all batteries on Chevy's, The Hyundai Kona, and some Ioniq EV.

 

I don't see that anyone posted this document from September in this thread.

Note the question/answer section.
Question 12.

This clearly states the 80% maximum SOC will be imposed on the cars. It doesn't matter if there is a problem or not.

The sample owner notification letter should be posted tomorrow (18 October) since that is the "by" mailing date.

 

The Oct 18 date mentioned in the recall has come and gone, has anyone heard anything further from JLR?

 

my car just spent a week at the dealer and though the recall prints out on the service receipt/invoice, they didn't even mention it.