[Lion Rampant]

I believe you can get a new I-pace cheaper. I have seen them listed under $60K nationwide. Is your car subject to the buyback for H514 (2019 models)? If so, I would wait on the outcome of that because you will get the sales tax and other costs back. Based on your mileage it should be substantially more than offered by the dealership.

 

[Kwaze]

I believe you can get a new I-pace cheaper. I have seen them listed under $60K nationwide. Is your car subject to the buyback for H514 (2019 models)? If so, I would wait on the outcome of that because you will get the sales tax and other costs back. Based on your mileage it should be substantially more than offered by the dealership.

My VIN is in the list, but I got the car from the now defunct Vroom 3 years ago. Not sure if that matters or not for the buy back. Do you know?

 

[bradtipp]

It doesn't matter how you acquired the car. Only that JLR are planning on buying them back. Like you I don't know what will happen, but my expectation is that we will get a far better offer from JLR. They do not want a class action lawsuit (because of possible punitive damages) and they do not want 2950 different lawyers sending them questions which their own lawyers would need to answer. The costs go exponential quickly. I am cautiously optimistic that JLR will want to have us think we are getting a good deal from this issue.

 

[bobmc5150]

This is not an offer from JLR corporate, is it? This sounds like a trade in offer at a local dealer. I'm hoping/expecting much better deal than this from the buyback recall.

 

[Gelbkreutz]

I hate to hear you have had so many issues. I was such a fan of the I-Pace and still love the car, but this looming recall and lack of range has changed my mind. I am concerned about the future support for the vehicle. I was completely onboard with moving to a newer model I-Pace, but now just ready to get this behind me.
My service experience has been lacking to say the least, but now that I get the problems sorted out and it has been trouble free for a while, the recall hangs on with no information. If JLR thinks they can move up market and expect it's customer base not to be demanding, they are mistaken. Also, while they drag their feet, the tax rebates for other brands will or have expired costing me more money. Right now Ford has a 2024 Mach E x premium lease for $427 a month and $427 down. If I was not going to completely take a beating on the I-Pace, I would trade it in and be done with it.

I am still trying to hold out that this will turn around for us and JLR will come through and make this right.

Maybe grab the Ford and the discounts now and live with two cars for a while? $7500 should cover a few months of extra expense.

 

[Gelbkreutz]

Talking to the dealer now. My car has about 36,000 mi. They would give me $28,000 for it and another $6,000 incentive on a new ipace. They would also do the 2025 ipace at 10% below MSRP, which they have as listed at $81,000.
That gets it down considerably and I can't help but wonder if I should be grateful or is this even enough for the trouble we've had to deal with on a car that won't ever be made again.
I love my car and it drives just fine, but the **** 80% Max charge limits the ability to travel to nearby cities without charging along the way. I found this out the hard way on a cold weather trip last month where the car had 1.8 miles battery used per actual mile driven.
I guess I'm just looking for some comparison from some of you out there or some opinions on this offer. Thanks!

Thanks for the report. Who is "they"? The dealer or is that money coming from JLR? You have a 2019 I suppose, that they are offering you $28k for? Do you know what the blue book value is ?

 

[Kwaze]

This is not an offer from JLR corporate, is it? This sounds like a trade in offer at a local dealer. I'm hoping/expecting much better deal than this from the buyback recall.

This is the dealer and not corporate, but they checked with the factory rep and he says the best buy back I will get is KBB value.

 

[Gelbkreutz]

The KBB valuation would be negatively impacted by the defective battery, so it seems like there would be a legal problem here somewhere. Chevy Bolt owners, supposedly, are getting $1400 on top of the new battery that was installed.
If I bought a pair of jeans online and it turned out they were torn when I received them, I would be miffed if the vendor would say, "I am only paying you half if you return the pants, since they were damaged by us".

 

[Lion Rampant]

If Jaguar think that 2019 owners will accept the hugely depreciated KBB value they are deluding themselves. My cars KBB value has dropped from $28k to $24k in 6 weeks. The only fair way of doing this is by treating the cars as lemons and using the well established State mandated calculations. In my case I will only except an offer of more than $35k plus sales tax and registration based on WA lemon laws. Jaguar do not have a choice here, they have already reported to the NHTSA that they are repurchasing the cars. If hundreds or thousands of us reject their offers they will be in deep trouble.

 

[Gelbkreutz]

If Jaguar think that 2019 owners will accept the hugely depreciated KBB value they are deluding themselves. My car value has dropped from $28k to $24k in 6 weeks. The only fair way of doing this is by treating the cars as lemons and using the well established State mandated calculations. In my case I will only except an offer of more than $35k plus sales tax and registration based on WA lemon laws. Jaguar do not have a choice here, they have already reported to the NHTSA that they are repurchasing the cars. If hundreds or thousands of us reject their offers they will be in deep trouble.

The lemon laws in some states aren't so strong. In MA it is one year or 15k miles. I am actually under the miles but not the age, unless I can claim that the defect was there on day one.
"If the dealer doesn't resolve the issue, you can apply for arbitration through the Office of Consumer Affairs and Business Regulation (OCABR) " so that might be one path forward.
"Car Use Deduction Formula = Contract $ / 100,000 X Mileage" is another titbit. In my case, 70 cents deduction for every mile driven, which should be a well less than $15k off original price and an offer for at least $50k for the car.

 

[Gelbkreutz]

Some of us have moved since we got the car. This could get complicated...

 

[Noliebro]

That dealer is 100% lying to get a sale on a new i-Pace. I'd wait until you are contacted by JLR directly for a buyout as it will be higher, I can guarantee.

 

[Gelbkreutz]

That dealer is 100% lying to get a sale on a new i-Pace. I'd wait until you are contacted by JLR directly for a buyout as it will be higher, I can guarantee.

I think lying might be a bit strong, but I don't think anyone knows what will happen so I agree with Nolliebro's conclusion. Best to sit tight and wait. Just hope the Inflation Reduction Act doesn't get killed.

 

[Qtown charger]

The KBB valuation would be negatively impacted by the defective battery, so it seems like there would be a legal problem here somewhere. Chevy Bolt owners, supposedly, are getting $1400 on top of the new battery that was installed.
If I bought a pair of jeans online and it turned out they were torn when I received them, I would be miffed if the vendor would say, "I am only paying you half if you return the pants, since they were damaged by us".

Surely that would depend on if you have been wearing the jeans for 3yrs prior to recognising that they were torn?

 

[smachtley]

I agree. Also, it’s unlikely the dealer is going to offer you KBB (or above) on a trade if that’s all you or they would get from JLR for the buyback. Dealers try to make money any direction they can. They aren’t going to risk losing money on inventory they can’t sell. I think they’re not being honest here and hope like the rest of us, that JLR buyback offers are stronger than KBB.

I think lying might be a bit strong, but I don't think anyone knows what will happen so I agree with Nolliebro's conclusion. Best to sit tight and wait. Just hope the Inflation Reduction Act doesn't get killed.

 

[pan+hro]

I think lying might be a bit strong, but I don't think anyone knows what will happen so I agree with Nolliebro's conclusion. Best to sit tight and wait. Just hope the Inflation Reduction Act doesn't get killed.

@Kwaze
I think @Gelbkreutz and @Noliebro are correct in that the dealer is 100% LYING to you or they just plain suck. You can get a better deal if this is the car you want.

Brand New 2024 I-PACE can be had for less than $60k in many many places. Here are a few.

• $59k in Salt Lake City - 2024 Jaguar I-PACE
• $65k in Washington DC - 2024 Jaguar I-PACE
• $65k in Washington DC - 2024 Jaguar I-PACE
• $66k in Sarasota, FL- 2024 Jaguar I-PACE

Even my local dealer, who sucks at discounting, has (5) of the 2024 brand new I-PACE around $68k (13% OFF MSRP) (Jaguar Riverside - 2024 I-PACE for sale) with no negotiation.

Your dealer wants to sell you a $81k I-PACE for $73k like they are making you some kind of deal, when it is obvious that it is not. BTW, there are no 2025 I-PACE. 2024 is the last model year for the US, and no more are being made.

 

[Gelbkreutz]

Surely that would depend on if you have been wearing the jeans for 3yrs prior to recognising that they were torn?

I think we need a lawyer to speak up. The jeans analogy would have to include the information that the manufacturer has told you that there is a risk that you will be imprisoned for indecent exposure, with a low probability.

 

[Gelbkreutz]

Have they actually fixed the defect in their batteries in 2024 models?

Yes, a long time ago. Witness the many Chevy Bolts that were made after 2017

 

[Bucky]

Last month I sold my 2020 after the second round of battery failures. The dealership bought it from me. JLR NA told me to go to ****. I was at first flabbergasted by their offer until I did an honest KBB analysis of it. $15,500 average. I had 72,000 miles on it and it was honestly in "just" GOOD condition. They pushed hard to get me into a lease on a 2024 using the $15k as a downpayment. It was going to be $450/month for a 24 month lease with a 20,000 mile allotment. I wanted nothing to do with leasing and another Jag product. At the end of the two years, I would have nothing. No car, no value in the previous car, nothing. Yes I got spanked, but yes I am free of a product that will be unsellable in two years even after another lengthy battery repair (The first one took 6 weeks). I did speak with two separate lawyers to the tune of $500 to be told I had two chances to use any type of Lemon Law consideration given the four year time of use and the mileage I had driven. Those chances were slim and none......and slim done left town (one of the attorney's words). Good luck fellas.

 

[New2EV]

This is the response I got from JLR

Thank you for contacting the Jaguar Customer Relationship Center regarding your concerns with the H514 recall for your 2019 Jaguar I-PACE. We sincerely apologize for the impact this recall has had on your experience and understand your frustration with the reduced battery charging capacity and its effect on your vehicle's range.

Please be advised that all customers affected by the H514 recall will be contacted in the coming weeks by a specialized team who will discuss options for the vehicle. At this time, the Customer Relationship Center does not have additional information or updates regarding this process, as it is being managed separately.

We appreciate your patience as Jaguar North America continues to address this matter. In the meantime, we recommend staying in touch with your preferred retailer for any immediate support or questions regarding your vehicle.

Thank you for your understanding and for being a valued Jaguar customer. If you have any questions or need additional assistance, please contact us at 1-800-452-4827, option 9, and a representative will be able to assist you further.