[Vandy2020]

Has anyone actually received a call/email/letter from JLR yet to start the MY2019 buyback process? I don't think I have seen any posts but thought would check.

No

 

[Ayepace]

Yes, H441 (probably early version) started getting installed back circa May 2023. The date was mentioned in the recall paperwork that came out back then.

As for physically fixing that all pouches were not produced with the defective anodes, we can't be certain. The same factory produced defective batteries for the Taycan until 4 March 2024. Clearly they were still being manufactured so who knows if they made their way into JLR products.

There is now a class action lawsuit for Porsche Taycans.

https://www.taycanforum.com/forum/threads/porsche-class-action-claims-taycan-evs-have-battery-defect-december-5-2024.22843/

 

[Vandy2020]

There is now a class action lawsuit for Porsche Taycans.

https://www.taycanforum.com/forum/threads/porsche-class-action-claims-taycan-evs-have-battery-defect-december-5-2024.22843/

The more I think about this LG battery situation, the more angry I get. LG, JLR and VAG knew about the manufacturing defect since 2020 and slow-walked their response. Safety issues aside, it minimized the number of owners who would be covered by lemon law protections when the ultimate remedy for the situation (buy back or battery pack replacement) was announced. This creates a much lower financial liability for JLR and LG because there remedy will be blue book value which has been partially deflated by all of the battery recalls we've had.

Whether that was their intent is irrelevant. Many of us, myself included, ate the depreciation of an expensive, first-gen EV with the intention of driving them into the ground. Now we will be forced to purchase another vehicle at market rate.

It's even more galling when you consider GM's more timely Bolt buy-backs for the same battery issue. Many of those owners were still under lemon law protections and were able to either obtain a refund of their full purchase price or were given a new Bolt in an even trade.

I think a nationwide class action against JLR/LG is inevitable. I would also recommend that everyone get the 80% limit software update ASAP because that will likely open up more compensation with a settlement, if things track with the Bolt class action: Chevy Bolt EV owners may get up to $1,400 for battery recall

 

[Ayepace]

The 80% charging limitation is NOT a viable option for everyone as some travel legs require 90-95% charge, nor is being pushed into economic or transportation hardship with a buyback. Not all owners have a comparable replacement vehicle in their budgets, if one exists.

Replacing the battery should be an option for all 2019 owners.

 

[Jeffterry]

Has anyone actually received a call/email/letter from JLR yet to start the MY2019 buyback process? I don't think I have seen any posts but thought would check.

Nothing here in NZ. They haven’t even ans. my email to them that I sent last week..

 

[Trielectric]

I just did a check on my 2019 car's recall status, on both the NHTSA and Topix. Both said no open recalls exist! It seems I have had a constant recall status sealed in for a while. Strange that we are talking about buybacks that have disappeared?

 

[KevinDell]

Nothing here in NZ. They haven’t even ans. my email to them that I sent last week..

Don’t hold your breath! As I mentioned, this H514 recall is totally off the radar outside of the US

https://www.i-paceforum.com/posts/96645/

 

[Vandy2020]

I just did a check on my 2019 car's recall status, on both the NHTSA and Topix. Both said no open recalls exist! It seems I have had a constant recall status sealed in for a while. Strange that we are talking about buybacks that have disappeared?

Same for me--H514 no longer appears when I enter my VIN on the NHTSA site. I assume that's because the shop installed the software update last week and the record was updated.

 

[rcomeau]

Same for me--H514 no longer appears when I enter my VIN on the NHTSA site. I assume that's because the shop installed the software update last week and the record was updated.

In the earlier recalls, the actual recall was the software update and the results of the software update (flagging bad cells, getting on a pack or buyback list) are not recall actions. Once the software is installed, the recall was performed.

 

[Terry]

I called Customer Service to try to start working on negotiating a trade for a new i-Pace (to replace my 2019 FE that's in perfect condition with just 21,000 miles), thinking they'd be excited about getting rid of a car no one but us 2019 owners will want to buy, and thinking that I'd start before all the 2024's with HUD are taken by us 2019 owners. I was told the repurchase team cannot talk to me until I have the H514 software limitation done, even though I've limited charging to 80% anyway. So I have to waste a day on H514 so that Jaguar can report to NHTSA my recall is done. I'm annoyed, to say the least.

 

[ryzvy]

I called Customer Service to try to start working on negotiating a trade for a new i-Pace (to replace my 2019 FE that's in perfect condition with just 21,000 miles), thinking they'd be excited about getting rid of a car no one but us 2019 owners will want to buy, and thinking that I'd start before all the 2024's with HUD are taken by us 2019 owners. I was told the repurchase team cannot talk to me until I have the H514 software limitation done, even though I've limited charging to 80% anyway. So I have to waste a day on H514 so that Jaguar can report to NHTSA my recall is done. I'm annoyed, to say the least.

So I guess I better get the H514 update done (which I was not planning to do since I have no idea how long this repurchase process will take) like @Vandy2020 suggested. Ugh!

 

[Vandy2020]

I called Customer Service to try to start working on negotiating a trade for a new i-Pace (to replace my 2019 FE that's in perfect condition with just 21,000 miles), thinking they'd be excited about getting rid of a car no one but us 2019 owners will want to buy, and thinking that I'd start before all the 2024's with HUD are taken by us 2019 owners. I was told the repurchase team cannot talk to me until I have the H514 software limitation done, even though I've limited charging to 80% anyway. So I have to waste a day on H514 so that Jaguar can report to NHTSA my recall is done. I'm annoyed, to say the least.

I doubt that the JLR customer relation reps are empowered to negotiate a buyback. I suppose opening a case could bump you to the front of the line when the buy back team starts operations.

 

[bitzerj]

FYI, I spoke to Customer Service yesterday simply asking about timelines. The person was knowledgeable about the situation and said step one was to get the H514 update (I have it). They told me that I should receive an email/letter/call in the next 2-3 days about how to start the buyback process.

 

[waja]

FYI, I spoke to Customer Service yesterday simply asking about timelines. The person was knowledgeable about the situation and said step one was to get the H514 update (I have it). They told me that I should receive an email/letter/call in the next 2-3 days about how to start the buyback process.

I've had the H514 Neuter done 7 days ago and have not heard anything from JLR.

 

[SoFloJag]

I haven't had the range downgrade done. Once I hear buybacks are occurring, I guess I'll go in to get it done. I'm very curious to find out what they will offer. I spoke to someone at the NHTSA and they couldn't give any guidance as they do not get involved in recall resolution.

 

[SoFloJag]

The marketing campaign for the new branding and release of the new car is certainly a good sign. They must not be planning to file BK if they are spending so much on the rebranding blitz.

 

[Vandy2020]

The marketing campaign for the new branding and release of the new car is certainly a good sign. They must not be planning to file BK if they are spending so much on the rebranding blitz.

The LR part of JLR is probably too profitable for that to happen anyway.

 

[mjpsammon]

Frack. Guess I'll have to wait until the people who've had the H514 done start getting contacted from JLR. Then I'll schedule my cat to get declawed.

 

[RussianBlueSF]

Took my kitty to the vet for the H514 recall software update and learned they won’t (or can’t) do it when the car is currently displaying a traction battery fault resulting from the H441 update. (I was hoping to go from 72% to 80% range for the time being.)

Guess I’ll have to go through the same rigmarole others have in which they replace the bad cell first, which of course could take weeks as many others have experienced. Made an appt for when they have a loaner available. Not shocked but I am a bit surprised they’re still replacing cells on a MY2019 given the buyback news.

 

[rcomeau]

Took my kitty to the vet for the H514 recall software update and learned they won’t (or can’t) do it when the car is currently displaying a traction battery fault resulting from the H441 update. (I was hoping to go from 72% to 80% range for the time being.)

Guess I’ll have to go through the same rigmarole others have in which they replace the bad cell first, which of course could take weeks as many others have experienced. Made an appt for when they have a loaner available. Not shocked but I am a bit surprised they’re still replacing cells on a MY2019 given the buyback news.

That is indeed surprising. I would not expect the charging limit to go from 72 to 80 (while having a bad module) but to actually service the battery makes no sense. The minute they replace the bad module, they will apply H514 and limit you to 80.