[rcomeau]

I was just looking around and LG Chem makes the IPace Battery and LG energy solution makes the battery for the Chevy Bolt. I know the bolt has a recall similar to the iPace.
Similar recall different solution.

“The Advanced Diagnostic Software will initially limit your vehicle’s high voltage battery to a maximum state-of-charge of 80%. If no anomalies are detected after approximately 6,200 miles (10,000 km) of use, the high voltage battery will automatically return to a maximum state-of-charge of 100% without a return trip to the dealer. After this occurs, the software’s advanced diagnostics will continue to monitor your vehicle’s high voltage battery system. Once this software is installed on the vehicle, the recall will be resolved.”

I wonder if that would be a route Jaguar would take? 6200 miles would take a while for some.

JLR took the opposite approach with the H441 recall in that they left the battery at full range and looked for issues and when one was found, limited charge to 72% until the suspect module was replaced (innocent until proven guilty). Given the issue seems to mainly occur at the higher end of the charge range, limiting the charge to 80% while monitoring would likely have not been effective as they would have kept the battery out of the fault zone (so all the suspect modules would go undetected, negating the whole purpose of the extra vigilance period in the first place). The later recalls were after they investigated further and determined that there were issues with the battery manufacturing that led them to believe that in these cases, no software vigilance would be sufficient, hence the replacement of the packs (or buyback etc...).

 

[New2EV]

JLR took the opposite approach with the H441 recall in that they left the battery at full range and looked for issues and when one was found, limited charge to 72% until the suspect module was replaced (innocent until proven guilty). Given the issue seems to mainly occur at the higher end of the charge range, limiting the charge to 80% while monitoring would likely have not been effective as they would have kept the battery out of the fault zone (so all the suspect modules would go undetected, negating the whole purpose of the extra vigilance period in the first place). The later recalls were after they investigated further and determined that there were issues with the battery manufacturing that led them to believe that in these cases, no software vigilance would be sufficient, hence the replacement of the packs (or buyback etc...).

I just hope JLR doesn’t say reducing the battery to 80 percent is the “fix” because it negates risk. That will be the nail in the coffin.

 

[rcomeau]

I just hope JLR doesn’t say reducing the battery to 80 percent is the “fix” because it negates risk. That will be the nail in the coffin.

That would definitely be grounds for lawsuit. Not just limited to 80%, but no charging or parking indoors. That is really below the minimum expectation of reasonable car ownership.

 

[Ayepace]

Latest repairer instructions.

 

[New2EV]

I dropped my IPace off for the recall today.

Does anyone else hate taking their car to the dealer? I have come to the conclusion that since this dealer has dropped Jaguar, and is now just a Land Rover dealer/ Jaguar service center, that they do not want to work on Jaguars anymore. Service is terrible. Every time I make an appointment and bring my IPace in, it takes days for anything. This recall pays .5 hours. Why should my car be needed more than one business day? Ridiculous. Jaguar wants me to buy a 125k+ EV? Service here is subpar for a Kia.

 

[sciencegeek]

I dropped my IPace off for the recall today.

Does anyone else hate taking their car to the dealer? I have come to the conclusion that since this dealer has dropped Jaguar, and is now just a Land Rover dealer/ Jaguar service center, that they do not want to work on Jaguars anymore. Service is terrible. Every time I make an appointment and bring my IPace in, it takes days for anything. This recall pays .5 hours. Why should my car be needed more than one business day? Ridiculous. Jaguar wants me to buy a 125k+ EV? Service here is subpar for a Kia.

Sigh ...

Such is the state of the Jaguar brand. You don't happen to have another dealer nearby who also still sells Jags?

 

[New2EV]

The next closest Jaguar dealer is about 1.5 hour drive away. Which may be worth the effort. I’m still questioning if to keep this car once the warranty runs out. Only thing that will make my closest dealer worse is to pay door rates and get this poor service.

 

[Qtown charger]

The next closest Jaguar dealer is about 1.5 hour drive away. Which may be worth the effort. I’m still questioning if to keep this car once the warranty runs out. Only thing that will make my closest dealer worse is to pay door rates and get this poor service.

A good dealer makes all the difference.

I bought from my nearest dealer (10 miles and 20mins away), and hated the interaction both at the time of sale and for service. Eventually switch to another over an hour away (70mins, 38 miles) into heavy traffic - much better experience.

 

[Trielectric]

Do not take your I-Pace to your dealer and let them install H514. Guard your car if you are at the dealer. On Sept. 30, 2024 I took my car (that would charge to a 100% charge), to Cape Fear Jaguar to get my passenger airbag sensor replaced, then without my knowledge, they said they installed a so-called interim recall update of H514 on Sept 30, 2024. This limited my car to a 72% max charge. I talked with the dealer and they were very quiet about it. I filed a complaint with the NHTSA that Jaguar was not following their description of H514 being limited to an 80% max charge. I took it back to the shop this week to get the real H514 installed, other service people tried to tell me I had a bad cell. I sent an email to a Jaguar rep I had worked with during my previous cell replacement. She replied that someone would be contacting me about my options with my car. Light Bulb Moment! This is a setup to lower the value of your car, for Jaguar to deal with you. I assume Jaguar is doing this and that the mechanic probably wasn't sure why he was doing it. But this could benefit the dealer as well as Jaguar. I have OB2 readouts that I took before and after the air bag repair that show the PIB48-00 alarm came in after the mechanic tripped the BECM with the first H514 so called install. So Jaguar and/or the dealer will buy your car for $10,000 then remove the trip and sell it for $25000! PIB48-00=High Voltage System Fault Detected

 

[dernotte]

With your OBD2 reader, are you able to read the PID 4A0B ? it is a 36 bytes long value that gives you the status of each individual module. A value different from 0 tells you that this cell is faulty and could trigger the 72% limit instead of 80%. If they are all equals to 0, then, there is a problem, you should only be limited to 80%.

 

[Noliebro]

I took my car in on October 29th for Traction Battery Fault warranty and asked that they perform the H514 recall while it was in. It took 21 days as they had three other I-Pace in for service.

My car had three modules replaced under warranty and the tech let me know he believes all battery modules will be replaced in the recall with the fix, similar to the Chevy Bolt.

Unlike the user Trielectric above, my car is still charging well past 80% and sits at 94% after a few hours on the charger at home. I confirmed in the system that the BECS version begins with "BY" and it has been updated. Service performed at Penske Jaguar Land Rover in Puente Hills, CA BTW and they have been amazing. I would have ditched this car if it wasn't for a proper dealer 10 min away.

 

[Vandy2020]

the tech let me know he believes all battery modules will be replaced in the recall with the fix, similar to the Chevy Bolt.

I feel like this inevitable. It doesn't seem sustainable to replace one or 2 modules at a time until battery warranties expire.

 

[squishball]

Hi all,

I took the easy way out regarding H514 update. I‘m a bit sad, because I’ve traded in my 2019 FE for a beautiful 2024 Macan EV Turbo. My I-Pace was relatively trouble free through my almost 6 years of ownership, with the exception of the two 12v crashing and burning several years ago. I received a respectable trade-in value for my I-Pace, which compared favorably to JLR’s buy-back offer for troubled 2019 I-Paces noted in this forum. I procrastinated on installing H514, because I didn’t want my charging capacity throttled, while at the same time looking for a replacement BEV. I’ll miss being part of this forum, especially the knowledge shared by sciencegeek, ayepace, denote, and countless others. Best of luck to everyone on achieving a satisfactory H514 outcome. BTW: I just picked up the Macan yesterday, so I haven’t had seat time to review it relative to my I-Pace.

 

[rcomeau]

Hi all,

I took the easy way out regarding H514 update. I‘m a bit sad, because I’ve traded in my 2019 FE for a beautiful 2024 Macan EV Turbo. My I-Pace was relatively trouble free through my almost 6 years of ownership, with the exception of the two 12v crashing and burning several years ago. I received a respectable trade-in value for my I-Pace, which compared favorably to JLR’s buy-back offer for troubled 2019 I-Paces noted in this forum. I procrastinated on installing H514, because I didn’t want my charging capacity throttled, while at the same time looking for a replacement BEV. I’ll miss being part of this forum, especially the knowledge shared by sciencegeek, ayepace, denote, and countless others. Best of luck to everyone on achieving a satisfactory H514 outcome. BTW: I just picked up the Macan yesterday, so I haven’t had seat time to review it relative to my I-Pace.

I'm working on stomaching the price of the Macan EV Turbo. I have been trolling the Macan forum and was really turned of by all the gear heads making sue everyone knew they did not think much of EVs (really, this forum is amazing). Have you received it yet? I'd really like your impressions (essentially looking for permission to pull the trigger).

 

[squishball]

I'm working on stomaching the price of the Macan EV Turbo. I have been trolling the Macan forum and was really turned of by all the gear heads making sue everyone knew they did not think much of EVs (really, this forum is amazing). Have you received it yet? I'd really like your impressions (essentially looking for permission to pull the trigger).

Yes, the Macan EV Turbo is up there in price. The Macan 4 has similar HP and torque specs as the I-Pace and at a price point similar to my I-Pace FE. From what a couple of Porsche dealers have told me, the Macan 4 and 4S arer more available, compared to the Turbo version. Dealers have seen multiple 4’s go through their system, but only 1 or 2 Turbos. I was on the waitlist for a Turbo, but found one on a local dealer’s lot. It was a demo, with only 76 miles, and then it was posted on finder.porsche.com. I just received my Macan yesterday, so no time for detailed impressions. From my hour long drive home from the dealer, the Macan’s ride is much more compliant, even in sport mode, than my I-Pace. Pavement irregularities have no impact, unlike the I-Pace. The steering is much lighter than the I-Pace’s, and not inlike the I-Pace not much feel. The biggest difference between the two is Porsche’s no one-pedal driving philosophy. Porsche believes coasting is more efficient than regen, so this will take some getting used to for me. Lifting off the accelerator does not slow down the Macan, unlike the I-Pace or my manual ICE cars. However, there is a feature to add a minimal amount of regen on throttle lift, but I didn’t know it at the time I was driving back from the dealer. That said, it won’t be anywhere as aggressive as one-pedal driving. I’ll post more once I get more seat time on the Macan

 

[Trielectric]

With your OBD2 reader, are you able to read the PID 4A0B ? it is a 36 bytes long value that gives you the status of each individual module. A value different from 0 tells you that this cell is faulty and could trigger the 72% limit instead of 80%. If they are all equals to 0, then, there is a problem, you should only be limited to 80%.

I will try my ScanGauge, I doubt I will be able to get the translating numbers, but I will give it a try. I would suspect the mechanic knows something from one of the classes they have. (run a wire from a to b and walla, you have a report of a bad cell.) My next thing is to figure out if anyone else got H514 loaded on Sept. 30th or before then. I belive H514 was thier cover for what they did. I am suspecting the service writer and a salesman in on this too. They were not at the dealer this week.

Update Nov 23, 2024: Dernotte, I have not been able to get the PID to work in my ScanGauge & my Launch Scanner does not have the ability for me add a PID.

 

[New2EV]

I got the IPace back today after 3 days just for a recall. I did try and charge it because it’s at 82 percent and it would not charge so that must mean the recall is complete. This dealer has no idea what the fix will be. He said well the battery will be a $75k fix. 🙄

 

[Qtown charger]

... He said well the battery will be a $75k fix. 🙄

Don't you love the modern habit of exaggeration to mask ignorance.

If battery replacement is the final solution, it won't cost LG much more than $15-20k for the battery and perhaps $5k for installation. The bigger issue will be availability of new batteries since they are no longer being made for the I-Pace. You can't put a price on something that isn't available.

 

[Ayepace]

They have enough stock, and manufacturing capability, to be able to cover the next 8 years for the performance warranty. Production of the car has stopped and gives them capacity to manufacture replacement battery packs. JLR may be waiting until a stockpile of all necessary parts is actually available in US before announcing replacements (if that is the final resolution) so dealers can actually fix the cars without undue delay. Or they may be analyzing the financial impact of all options. Obviously there is no impact to reputation as it has dropped to $0.

 

[Vandy2020]

JLR may be waiting until a stockpile of all necessary parts is actually available in US before announcing replacements (if that is the final resolution) so dealers can actually fix the cars without undue delay. Or they may be analyzing the financial impact of all options.

They may also want to wait until they're well past their JaGUar (LOL) relaunch in the beginning of December. I'm sure they would like people to be focused on their future EV models and not a major battery recall on the only EV they've sold to date at this critical time.