What if someone at the dealer hopes to get your car for a steal, &/or hoping that I will buy the new 2024 in the parking lot. The dealer did this. I have OBD scans both before and after my car went into the dealer to repair my passenger side airbag. It was on my workorder that they performed an H514 procedure, despite the fact that H514 presteps were not released until 14 days later. My car was dropped off with a 94% charge. I got it back with a 92% charge and I could not get it to take a charge until it was at 70%, days later. A blow torch under the battery can give you a trip, but I expect it was done with a software switch. It took them all afternoon to perform this "Pre H514 work".

 

JLR corporate offered me KBB value for the car, which is crap. With a non-defective battery it would be worth far more, as would everyone’s 2019s, I assume.

Does anyone here have prior experience with such buybacks? I wonder what JLR’s endgame is if people refuse lowball buyback offers. If their sole “solution” is repurchase but the price they offer is absurdly low, that doesn’t seem like much of a solution to a safety recall problem IMO.

 

Could you give a little more detail? You have already been contacted by the "consumer affairs department"? They have already made a written offer? I would also be curious what state you are located in? Seems CA residents are having earlier contact...

 

I think everything H514 related will be handled by The Morley Company who Jaguar have hired to handle this. They dealt with my Chevy Bolt and VW Beetle buybacks. Yes, I will now have three! It seems some people were in the system for buybacks before H514, it looks like Jaguar may be handling them separately.

 

I created a Facebook group for anyone involved in the H514 Buybacks for 2019 I-Pace in the USA.

Log into Facebook

Log into Facebook to start sharing and connecting with your friends, family, and people you know.

www.facebook.com

 

I realize most information is speculative at this point until we hear from JLR. However, I have been reading some settlements may be coming with an NDA. Thus, we may not get any information until it is our turn.

 

Has anyone checked their VIN# again with NHSTA.gov? Before it stated H514 recall and remedy was buy-back….I did complete the H514 update but was assuming it would still show an open issue of buyback. Doesn’t help that JLR has provided no new updates after calling the past 3 months for buyback news.

 

i had h514 installed on friday. nhsta.gov now shows 0 recalls.

 

If you have had H514 recall completed then Jaguar has fulfilled its requirements to the NHTSA. This was a smart move by them, because they can now delay the repurchase for months because no-one is on their back to provide the final fix. Check out the Facebook Group I created, lots of good information and comments on that page. Log into Facebook or search for "Jaguar I-Pace 2019 H514 Buyback"

 

In case you missed my other comment: H514 becomes H536 when you get notified, about going to your dealer for talks about buy backs.

 

Just checked TOPIX and see that I have H536 entry:
Outstanding service actions found.
You are advised to contact your local Jaguar Land Rover to arrange for the necessary rectification work.
1 outstanding campaign(s) for this vehicle.

• H536 - HIGH VOLTAGE BATTERY PACK ASSEMBLY THERMAL OVERLAND BUYBACK
  Campaign Code: H536

 

Just checked TOPIX and see that I have H536 entry:
Outstanding service actions found.
You are advised to contact your local Jaguar Land Rover to arrange for the necessary rectification work.
1 outstanding campaign(s) for this vehicle.

• H536 - HIGH VOLTAGE BATTERY PACK ASSEMBLY THERMAL OVERLAND BUYBACK
  Campaign Code: H536

I also have the new H536 campaign under my VIN in Tennessee. I haven't been contacted by JLR yet. I'm not going to bother contacting my dealer because I'm sure they will be clueless.

Edit: The NHTSA recall website has an August 2024 recall date for H536 for some reason.

~~~~~~~~~~~~~~~~~~~~~~~

Aug 23,2024
Manufacturer Recall NumberH536
NHTSA Recall Number24V-633 (fin
Recall StatusRecall Incomplete, remedy not yet available
SummaryA concern with the capability of the diagnostic software introduced through safety recalls H441, H459 or H471 has been determined as post software update 2019 model year vehicle fires have been reported. These vehicles experienced thermal overload which showed as smoke or fire from theunderside of the vehicle where the High Voltage (HV) battery is located.The investigation is ongoing. Modules that were identified by the remedy software as having characteristics of a folded anode tab, which may contribute to a risk of thermal overload, are still being inspected by the supplier.Owners who have previously had their vehicle updated with the improved diagnostic software are under the impression that their vehicle is protected from thermal overload which, for 2019 model year vehicles may not be the case.
Safety RiskA vehicle thermal overload condition such as fire or smoke can result inincreased risk of occupant injury and/or injury to persons outside thevehicle, as well as property damage.
RemedyAs a final remedy, JLR will reacquire vehicles from affected customers.

 

I went to Jaguar's website, and this was the result for my VIN.

NHTSA Recall Number 24V-633 (fin
Manufacturer recall numberH536
Recall Date08-23-2024

Recall Description
A concern with the capability of the diagnostic software introduced through safety recalls H441, H459 or H471 has been determined as post software update 2019 model year vehicle fires have been reported. These vehicles experienced thermal overload which showed as smoke or fire from the underside of the vehicle where the High Voltage (HV) battery is located. The investigation is ongoing. Modules that were identified by the remedy software as having characteristics of a folded anode tab, which may contribute to a risk of thermal overload, are still being inspected by the supplier. Owners who have previously had their vehicle updated with the improved diagnostic software are under the impression that their vehicle is protected from thermal overload which, for 2019 model year vehicles may not be the case.

Safety Risk Description
A vehicle thermal overload condition such as fire or smoke can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage.

Repair Description
As a final remedy, JLR will reacquire vehicles from affected customers.

Status
Recall Incomplete, remedy not yet available

 

I called the dealer and asked to make a pre-inspection appointment for a 2019 I-Pace buyback. I have an appointment for this Thursday scheduled.

 

Did the dealer seem to know what is going on? Did JLR give them a process to follow? I wonder if tire condition will affect value or they just looking at overall condition of the vehicle. My vehicle is still under CPO warranty so mechanically it is good, but it is almost time for tires, and I was not about to spend $1500 on tires to go to the crusher.

 

Just called Jaguar for H-514 and was told this new recall H-536. It is about High Voltage Battery and Buy back. No details except saying we should get the letter very soon. I called the dealer and was told the same thing.

 

What about different subscriptions like remote inControl, map with Here, Sim for Data,... do they take that into account as well ?

 

Same here

3 outstanding campaign(s) for this vehicle.

• H441 - BECM SOFTWARE UPDATE
  Campaign Code: H441
  H514 - HIGH VOLTAGE BATTERY PACK ASSEMBLY THERMAL OVERLOAD
  Campaign Code: H514
  H536 - HIGH VOLTAGE BATTERY PACK ASSEMBLY THERMAL OVERLAND BUYBACK
  Campaign Code: H536

 

H536 showing for my VIN now as well. Wonder if/when they’ll figure out and correct the “overland” typo? 😂

 

The LAND is going to LOAD(ed) with 2019 Jaguar I-Paces hopefully soon

 

I had to create a new TOPIX account to be able to log in. I am able to see the H536 recall notices, but clicking on the link to view the details takes me to a purchase page.

 

 

https://static.nhtsa.gov/odi/rcl/2024/RCMN-24V633-4148.pdf

 

Oh, this is going to be a problem...

They are openly stating KBB value will be used?

 

Stay strong and demand lemon law like settlements, No f*cking way am I going accept a highly depreciated KBB value.

 

Exactly. If it is only the U.S this is being done in, the question is why? I have several speculations all of which have nothing to do with anyone's safety. If the car is dangerous it is dangerous in other countries and when you park somewhere crowded. Limiting charging percentage and making owners park outside of their garage appear to be attempts to neuter the car only, they don't provide enough safety to be serious remedies when weighed against the loss of use and inconvenience for current owners. But doing these things makes you a lot more anxious to get a deal done and makes your car worthless. I have noticed those who have done as told by JLR are very adamant against others on here waiting things out so I'm interested in what others who haven't done the update think. If they are offering KBB which is impacted by these recalls, given all I've mentioned, I'm not doing anything they tell me to do. They are counting on our fear of damage to our home and not getting covered by insurance but they are the ones in trouble who need to answer to us, their consumers who they have wronged in many ways. I hope to find more like minded people who agree on here because it is on us to stick up for ourselves

 

I agree with the previous post. Class actions appear to benefit the lawyers and drag things out for long periods of time. I’m ready to move on

 

Jaguar just lost a huge decision in the jersey class action on Monday. They have to fix the cars

 

I have done nothing and plan to nothing but drive and charge normal for two to five more years.

 

Are you sure that any service centre won’t be obliged to perform what is labelled as a safety recall on your car the next time it needs anybservice?

 

@David S that is a good point. But I wonder what the liability is for JLR if I refuse a lowball offer AND do not sign a release/NDA. They are probably still liable for the safety risk, I can not imagine they can just "waive" that away by making any offer.

 

I'd guess the status of the recall software would be highly relevant there. If it wasn't installed, then that's completely on the owner for not getting it done. If it was done, but the buyback was the sticking point, that might be different.
Of course, that's all hypothetical unless someone wants to light their Jag on fire and see what happens... 😀

 

I am not a lawyer so what I am about say is nearly worthless. But I cannot imagine that simply not allowing the recall limitation being installed waves away the failure and risk from manufacturing or design. If the software install remedied the issue then I could see that being a little more in play. But according to their own admission, the software does not alter the outcome.

 

Do we know that fires have occurred with cars that had the H441 software installed?

The H541 limitation was a response to possibly the H441 software not being good enough, so have any fires occured after the H541 software patch and the 80% charging restriction?