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H514 Recall HV Battery Recall (NO FIX YET)

97K views 771 replies 96 participants last post by  rcomeau  
#1 ·
Jaguar tells owners of older I-Pace electric SUVs to park them outdoors due to battery fire risk (yahoo.com)

RCLRPT-24V633-9392.PDF (nhtsa.gov)


Jaguar Land Rover is conducting a voluntary safety recall campaign involving certain 2019MY Jaguar I-PACE vehicles built at the Graz Vehicle Assembly Plant from January 9, 2018 - March 14, 2019. 2760 vehicles in the United States and Federalized Territories. The basis for the recall population is all Jaguar I-PACE 19MY vehicles not included in the H484 Safety Recall. Production Dates : JAN 05, 2018 - MAR 14, 2019

VIN Range 1 : Begin : SADHA2A14K1F60112 End : SADHC2S10K1F76736


My First Edition that I'm still arguing with them about buying back is in this recall. And its sitting at home in our garage at 80% while we're away on holiday. SMH
 
#2 ·
Seems awfully suspicious to be coindidental timing--but as some of you may recall--I've been fighting with JLR to try and get them to buy back my 2019 I-Pace since March. Delay after delay, etc. I even hired a lawyer(who was worthless--DM me for details). Anyways, I sent them an email this morning asking for an update to my case and sending them the above links(which officially marks four recalls for the same issue which is an additional lemon law trigger in California). They emailed me back an hour later saying they'd like to buy back my vehicle. So my i-pace saga is coming to a close. I suspect they'll end up buying back all of those recalled cars--just my guess.
 
#4 ·
Assuming anything in the F60112 through F76736 is included... mine is part of the recall.
I understand these are the same cells that were included with the Chevrolet Bolt recall. Jaguar and Chevy have LG in common

Buyback at near six years old? Sure. At what price?
they said it was through the california lemon law, which would be the full price i paid including tax and I even believe refunding my car registration for 5 years, etc. but I haven't seen the number yet--i have to get my car inspected and then I'll report back on the actual offer
 
#5 ·
Reading all of your frustrations reminds me of over a year of this type of thing that I experienced. 2 bad battery high voltage modules, wiring harness, both 12 volt batteries, a high voltage charging unit. 3 nightmare towing experiences. Months on end driving a loaner car while the car was in the shop waiting for parts. I simply gave up and on the spot traded my I Pace in for an F Pace. I got $21,000 for the I Pace and it was the best decision ( under the circumstances) I could make.. This I Pace experience left me exhausted. Best suggestion I can tell all of you is to dump the I Pace as it is nothing but endless frustrating problems.
 
#7 ·
The time consuming bureaucracy of trying to collect on a lemon law is going to be very difficult. The delay of contract fine print will slow this down to a crawl because of technicalities and age and care of the vehicle. I have looked into it and hits so many endless frustrating legal snags with Jaguar showing no desire to compromise. I hope you have luck with it though.
 
#10 ·
#27 · (Edited)
Here is a statement in H514:"Recalled vehicles will receive a software update that will alter the maximum state of charge of the battery to 80%." I have been monitoring my charging temperatures while charging with 120VAC. I am posting them here because 80% is in my recording. My 80% is while charging, so the voltage is a degree or two higher than it would be stagnant. Car was shutdown with no HVAC running before charging.
OverHeat when using 120vac to charge:
Volts Miles % ....GarTempf ..... Time ....... BattTempf Fan never ran
424 188 80% ....... 87 ............ 18:50....... 100
426 195 83% ....... 85 ............ 23:29....... 102
427 196 83% ....... 84 ............ 23:55....... 102
427 197 84% ....... 84 ............ 00:30........ 109 #3
427 197 84% ....... 84 ............ 00:32....... 120 #3
427 197 84% ....... 84 ............ 00:34....... 123 #3
427 198 84% ....... 84 ............ 00:41....... 132 #3
428 198 84% ....... 84 ............ 00:43....... 134 #3
428 198 84% ....... 84 ............ 00:53....... 136 #3&#6
428 198 84% ....... 84 ............ 00:57....... 145 #6&#3
427 198 84% ....... 84 ............ 01:00....... 122 #6 Unplugged reading
Volts Miles % ....... GaragTemp..Time....... BattTmpf
Update 12 Sept 2024 Charging With 240VAC below. Fan was running about 15seconds every minute.
427 195 83% ....... 87 ........... 17:27 ...... 190 #5
438 222 94% ....... 87 ............. 19:08....... 194 #4 #5 & #2 Unplugged reading

194f degrees is quite aways over the 175 degrees recommended max. for Lithium Ion batteries.

 
#28 ·
Here is a statement in H514:"Recalled vehicles will receive a software update that will alter the maximum state of charge of the battery to 80%." I have been monitoring my charging temperatures while charging with 120VAC. I am posting them here because 80% is in my recording. My 80% is while charging, so the voltage is a degree or two higher than it would be stagnant. Car was shutdown with no HVAC running before charging.
OverHeat when using 120vac to charge:
Volts Miles % ....GarTempf ..... Time ....... BattTempf
424 188 80% ....... 87 ............ 18:50....... 100
426 195 83% ....... 85 ............ 23:29....... 102
427 196 83% ....... 84 ............ 23:55....... 102
427 197 84% ....... 84 ............ 00:30........ 109 #3
427 197 84% ....... 84 ............ 00:32....... 120 #3
427 197 84% ....... 84 ............ 00:34....... 123 #3
427 198 84% ....... 84 ............ 00:41....... 132 #3
428 198 84% ....... 84 ............ 00:43....... 134 #3
428 198 84% ....... 84 ............ 00:53....... 136 #3&#6
428 198 84% ....... 84 ............ 00:57....... 145 #6&#3
427 198 84% ....... 84 ............ 01:00....... Unplugged reading122 #6
Volts Miles % ....... GaragTemp..Time....... BattTmpf
What is considered high temp for the battery? Was the cooling system running?
 
#31 ·
@Time2Roll

More measurement data would be useful over vague statements of human observation and description. "Out in the heat" is vague. One person's heat could be another's comfortable or warm temperature.

I just drove a long distance trip with 2 stops at L3 chargers. In upper 50sF temp and starting at 6% SOC with peak 103kW cooling fan on the heat exchanger ran occasionally along with coolant pump (vibrations felt through steering wheel). In 80sF and starting at 17% SOC with peak 104kW the cooling fan ran more frequently and faster, but not continuously. Unfortunately I didn't have my scanner to check temperatures.

The battery coolant is circulated through a section of the heat exchanger radiator for cooling and the A/C is used only if necessary for additional cooling. The heat exchanger fan running does not imply the A/C is running but it will run when A/C usage is needed.

Check reports I posted at https://www.i-paceforum.com/threads/hv-battery-reports-autel-scanner-tool-can-do-it.8773/#post-94946. Those were at L2 charging.
 
#36 ·
@Time2Roll

More measurement data would be useful over vague statements of human observation and description. "Out in the heat" is vague. One person's heat could be another's comfortable or warm temperature.
In my case 110F is driving in the heat. 70 mph, 3 hours. Then charging at 80+ kW. Front cooling fans not running during the charge. Not running when the cabin A/C was "turned on" upon departure from charging either. No cooling for the cabin and I suspect no cooling for the battery.
 
#38 ·
"A concern with the capability of the diagnostic software introduced through safety recalls H441, H459 or H471 has been determined as post software update 2019MY vehicle fires have been reported"

Does this mean that if I haven't had H459 applied yet I shouldn't bother doing it and just wait for H514?
 
#40 ·
Yes, I got the letter

Yes, I got the letter that I needed H459 corrective install of H441. TOPIx shows both H459 and H514 for my VIN. The reason I asked was because the note for H514 says that there is a "concern with the capability" of H459. So if it is not doing the job it was designed for why bother having it installed rather than wait for H514?
 
#41 ·
Pre H441: blissfully ignorant not knowing the car could go up in flames

Post H441/H459/H471: some monitoring to prevent fires but limits car a bit more than needed 72% vs 80%

Post H484: battery replaced (if option chosen) but BECM software at H441 final version with all new non-defective (we hope) cells.

Post H514: ?

The unanswered question: Why only US MY19 needs H514?
 
#42 ·
Thanks @Ayepace for providing a succinct summary as always :)

The only reason I am hesitating in getting H459 is that "if" it detects a battery fault it will restrict the charging to 75% versus the 80% restriction post H514. But then again it might not detect anything at all for a few months, in which case I will have 100% capacity till then. I rarely do L3 charging (L2 95% of the time) and park outside. Decisions, decisions.

What I am really hoping for (though I seriously doubt this will happen) is that after the H514 rollout JLR will ultimately decide to give the option for a full battery pack replacement to all MY2019 owners. I will jump at that as even after 5 years of ownership there is still no other car I'd rather own/drive.
 
#43 ·
L3 charging doesn't appear to have anything to do with the situation. Most of the posts by people getting limited charging report that it started during L2 charging. It can just as easily happen while driving as the battery pouches warm up from the current flow to propel the car. Those have been very rare worldwide.

You may have a battery like mine without knowing it. Mine does not exhibit the symptoms for any cell. Charging is not limited now even after over 1 year from the original H441 was installed and at least 6 months since the final H441 was installed unexpectedly and undocumented by the dealer. I've done hundreds of L3 charging sessions and hundreds of L2 charging sessions over the years with no indication of cell module issues. H441 actually improved my L3 charging speed at low SOC to consistently reach the 103-106kW range until about 40% SOC. This might be an incentive to get H459 for your car.
 
#46 ·
My VIN is included for H514 under Topix. Replaced one module couple of months back. Contacted Dealership and found no solution yet for 514 and wait till mid October. Today morning the vehicle did not move after start. Waited for 5 minutes and restarted and was able to drive. Looks like I may have another module issue. Leased a BMW IX this month. Can't sell this IPace vehicle until I get it fixed. First and last Jaguar vehicle in my household.