[suburban_gorilla]

If your VIN is on H484 you should limit the charge to 75%. The risk cells having thermal overload is minimal. Charging to 100% puts the cells at risk. With H441 installed this will be identified and charge limited to 72% next charge.

I do not think this is correct. My car went in for the H441 recall in July 2023 and then I had module #36 take a dump in November 2023. Some sort of issue with the module - described as a "voltage deviation" on the paperwork prevented the car from charging beyond 72% and the car thought it was "fully charged" at this point.

With the H484 campaign JLR is recommending customers only charge to 75% as a precaution due to the risk of thermal overload, and not keep it inside or near any structures for the same reason. There is a difference there and I don't believe it is semantics. I learned about H484 on Good Friday. My car had been plugged in on Thursday night, it charged to 100% and was plugged in all day just sitting there because I hadn't bothered to unplug it. It still charges to 100% and I expect it to if I were to plug it in tonight.

 

[suburban_gorilla]

My farthings worth of thoughts.

Don't bug your dealer about H484 until you get the official notice from JLR coming later this month. There's no doc on NHTSA yet that JLR has issued to dealers for how to resolve this recall.

You should check TOPIx or NHTSA site for whether H484 is outstanding for your car. If you don't find it, move on to other topics because your car is not impacted.

If your car does show up with H484 bear in mind this text to dealers:

"Retailers are reminded that for 2019 to 2020 model year vehicles the H441, H459 or H471 software update is to be completed using TOPIx Cloud Diagnostics as a retailer repair as part of the these Recall Action bulletins and claimed for following the instructions in those Recall Action bulletins."
and
"Vehicles already modified through safety recall H441 are less likely to experience thermal overload but to remove all doubt for this population, this safety recall is being undertaken. "

So make sure your car has the software update via the car's Software Updates display for BECS value starting with BS, BT, BU or BV. If your display doesn't show a value, I'd push for a TCU update that allows it to be seen.

The remedy recommended by LGES:

"On 27 February 2024, the PSCC was presented with a request from LGES to replace complete battery packs from vehicles where a fault had been detected with one or more module(s) on vehicles with battery packs manufactured from 1 March 2018 and 31 May 2018 supplied for use in I-PACE vehicles."

It isn't enough that the pack be manufactured in the specified timeframe, but it has to have at least 1 detected faulty module. (The original H441 recall said 7 or more are required to replace an entire pack.)

If your car got one of these packs and already had at least 1 module replaced, I'd still expect your car to be subject to H484 even if no fault is currently detected. I'd request a new pack if I owned a subject car even if it had been repaired.

The impacted cars will have a new battery pack installed regardless of whether the car is in or out of a B2B warranty or exceeds the 8 year/100,000 mile/160,000 km battery warranty.

JLR may be prepared to do a buyback if pushed by an owner that no longer wants the car. I don't expect the buyback offer to be very much. The used car market value for the car is fairly low. It is lower than the retail cost of a new battery pack. JLR "wins" if an owner accepts a low offer to buy back the car. Owner "wins" if a new battery pack is installed (could add value for a private sale).

This is not a big recall. 258 vehicles in US and 84 in Canada.

this is great information as usual. Thank you for sharing.

 

[rcomeau]

Ugh. Sorry to hear. That seems especially unfair given the colder climate.

And the terrible, terrible condition of the roads here in Montreal (no excuse for the bad condition). My dealer is sort of blaming them and the EV weight on the need to replace my steering rack and front motor. I am not so sure as I am not a hard driver.

 

[MSG]

Does anyone know this recall is also carried out in Europe? My car seems to fall in the vin range but i am in the Netherlands

 

[dbwarrior]

Does anyone know this recall is also carried out in Europe? My car seems to fall in the vin range but i am in the Netherlands

Go here:

Home | TOPIx

topix.jaguar.jlrext.com

And put your VIN there and check is it really affected. MAny i-pace in on that vin-range but only few of them is really affected on H484

 

[Vinsuz]

Does anyone know this recall is also carried out in Europe? My car seems to fall in the vin range but i am in the Netherlands

Seems like some of our compatriots in the UK have already had battery replacements. IPace Forum.co.uk

 

[zcarlos]

Does anyone know this recall is also carried out in Europe? My car seems to fall in the vin range but i am in the Netherlands

Hi guys, I'm keeping a close look into this since this raises high concerns about car safety.
Mine was also sourced over the Netherlands (exported to Portugal) and has the H484 recall listed over TOPix.
Currently, the local Jaguar dealership is still waiting for instructions on how to deal with this and they seem less informed about this than me, which raises even more concerns (they just realised what was at stake from the concerns I raised, and not from something they are aware and notifying customers for proactively).

From my point of view, this recall should lead to a full battery replacement.
The current approach shows that won't completely fix the problem, hurts brand awareness, and probably be more expensive from labour and parts doing this multiple times also takes down customer confidence over the car's reliability and even market value.

With the recall recommendation actions without a serious fix, we are stuck with a radioactive asset since I do not see anyone in their right mind wanting to buy a car that due to safety reasons has a forced limited charge, park and drive concerns.
So JLR needs to make a strong decision here, to protect their brand and customer asset value that is being deprecated every day

Not sure why they are stalling on this unless there's a supply concern that could raise the customer support pressure.

 

[stuart.mcknight]

It is probably similar to the Takata airbag issue of a few years ago. Jaguar isn't the only customer of LG batteries it would appear and I don't know how quickly LG can scale replacement battery packs. In my airbag issue with my XF, it took almost a year and hurt my trade in value as the dealer was not allowed to resell the vehicle with an outstanding recall campaign. Or at least that's what they claimed.

I'm here because I love the car and personally would take the new battery pack instead of a buy back option...

 

[rcomeau]

Seems like some of our compatriots in the UK have already had battery replacements. IPace Forum.co.uk

Hi,

No, like us they have had modules replaced. Nothing in that thead indicates anyone got a new battery yet.

 

[Vinsuz]

Hi,

No, like us they have had modules replaced. Nothing in that thead indicates anyone got a new battery yet.

Look at post #6.

 

[rcomeau]

Look at post #6.

That posts looks sketchy (and it was October, so well before the new recall that promises new batteries one day). Either he had the magic number of bad cells that qualified for a new battery (I don't recall, but more than x, with x being more than a few bad cells meant a new battery in stead of cell replacement), or he does not understand the difference between a battery and a battery cell.

 

[rturcanu]

Hi guys, my VIN is in the list for H484, is the message related to this problem ?

 

[Slowlane]

Welcome to VIN Decoding :: provided by vPIC

vpic.nhtsa.dot.gov

S, SE, and HSE/FE models could be reflected. I don't know if this decoder will include Canada cars but you can try. Plug in VIN, click decode VIN then "show all vehicle details" or "export to PDF". Note that this is focused on safety related features no all features such as which sound system is in the car.

The K = 2019, L = 2020. All I-pace will have 1 following that to designate Graz, Austria assembly plant. Next 6 are a manufacturing sequence number of JLR production within the model year. It is unlikely to be sequential for all I-pace coming off the assembly line. Most recalls include the "non-sequential" disclaimer when a range is specified.

We know some but not all pouches have defects. The pouches are then put in cell modules. Cell modules are put in traction battery assemblies. JLR and LGES are probably trying to tack pouches to cell modules to battery assembly to individual cars. One could expect handling between the stages (such as loading and unloading shipments) could mix them up like shuffling cards. However bar/QR codes used to track parts should give them an audit trail of which parts landed up in which cars.

I have been monitoring this series of posts for some weeks (but UK-based), and given that you have some of the best insights in both the the UK and US forums, I would appreciate your view on whether there is a way of finding out the date of battery manufacture from the VIN number?

 

[Topdown500]

I am sure JLR have pulled this data and know which batteries were fitted to what VIN, what modules were fitted to each battery and what cell went into each module.

LG would be manufacturing Cells on a massive scale that saw then going into JAG and other manufacturers Modules.

 

[Slowlane]

I am sure JLR have pulled this data and know which batteries were fitted to what VIN, what modules were fitted to each battery and what cell went into each module.

LG would be manufacturing Cells on a massive scale that saw then going into JAG and other manufacturers Modules.

I am sure that you are right, however, I was not clear enough with my question: Can we as ordinary mortals find out the date of the manufacture of the pack (made in Poland), without going through JLR, i.e. is there a publicly available VIN/battery lookup?

 

[stuart.mcknight]

I am sure that you are right, however, I was not clear enough with my question: Can we as ordinary mortals find out the date of the manufacture of the pack (made in Poland), without going through JLR, i.e. is there a publicly available VIN/battery lookup?

I would not imagine that information is available outside of JLR build inventory. Assuming they actually log pairings of battery with the chassis. It may be that they just estimated the VIN range based on the arrival of a batch of batteries from LG making it to the assembly line for a given period. I believe many manufacturers build to the "just in time" system so they wouldn't have a batch of batteries sitting in a warehouse not knowing when or what vehicles they were installed to. For ICE comparison, I don't know for example if JLR log serial number of the engine and drive train with the chassis either...

When I spoke to my dealer they said wait until I get the letter from JLR and then bring it over. I suspect sometimes we get more advance information from time to time than the dealer network...

 

[Topdown500]

I think we have 2 data bases here. JLR battery fitted to VIN, modules fitted to battery and LG cells fitted to modules. Probably cars will be identified with a safety buffer.

Big question is that when you get a new battery will the warranty be 8 years from its manufacture?

Battery label does not show date. Corrected Well spotted by @Ayepace - 20190320 = 1019 Mar-20.

 

[Ayepace]

You cannot tell from the VIN.

The sample label above shows date 20190320. That is 20 March 2019. That label is on top of the battery so you can't see it without removing the battery from the car.

 

[Slowlane]

You cannot tell from the VIN.

The sample label above shows date 20190320. That is 20 March 2019. That label is on top of the battery so you can't see it without removing the battery from the car.

Thanks. I will await the repair on mine, due in July, and ask the techs to read the date

 

[Topdown500]

@Ayepace ref the label I snapped the pic off the YouTube video it was on the rear back face and the battery has to be out.