[Vinsuz]

If we are bought out by Jag, who here will buy a second i-Pace?

At this point I think I’d lease a Mach E for three years and wait to see what Jaguar comes out with in their new EV lineup. Although I fear they won’t move me like the I Pace’s Ian Callum design. I would consider a used I Pace, but I think my wife would leave me.

 

[rcomeau]

If we are bought out by Jag, who here will buy a second i-Pace?

They would have to have done some real updating to get it competitive with current EVs and I've had every problem in the book (I am sure if I aded up all the time my car has been in the shop over 4-5 years, I'd be at around 10+ months which is insane) so I have to be honest and say that despite being a beautiful car, it was not well built. Would you take an I-Pace over a Macan 4 (similar price) today? The car still looks beautiful, but they are no longer alone and there are some compelling alternatives that are not teetering as a company. I have doubts about them given they are discontinuing all their cars and have yet to show anything about what is next.

I'd consider a Land Rover product (I'm an SUV guy anyway, and I've driven the dealer's Evoque almost as much as my I-Pace) if they had something as I am happy with the JLR service dealer here (good service is important to me). They have nothing now, so my next car will not be a JLR product.

 

[dernotte]

Frankly, I'd prefer a new battery. Nothing wrong with my FE,except battery issues.

I think that will be my decision too.
Somebody wants to start a poll ?

 

[LinusGBG]

New battery would be my preference too, I was just curious if we don’t get to choose what others would do.

 

[Qtown charger]

I think that will be my decision too.
Somebody wants to start a poll ?

It does raise the question as to whether we'll get the choice, but we are going to have to wait to see what is offered.
Personally, a huge buyback in the form of a large discount on a future electric LR or Jag might change my mind.

 

[suburban_gorilla]

Frankly, I'd prefer a new battery. Nothing wrong with my FE,except battery issues.

Same. I want to keep my car.

I heard back from the dealer where I purchased it this morning. I called there to inquire about the process. They said the car has to get a software update and then they will see what happens. Not sure what that means given what the PDF states. They said they haven't had anything in from Jaguar on it yet.

 

[rcomeau]

Same. I want to keep my car.

I heard back from the dealer where I purchased it this morning. I called there to inquire about the process. They said the car has to get a software update and then they will see what happens. Not sure what that means given what the PDF states. They said they haven't had anything in from Jaguar on it yet.

Unless you spoke to a technician who had your service record in front of them, they might be repeating the old recall notice from last year. I find that people on this forum are once step ahead of the dealer regarding these things, so we interpret an old observation they make as something new when in fact they are re-stating what to us, is old news.

I am impressed with how many would keep the car at this point.

 

[Snowflake]

I drove 120 miles yesterday, there and back again, starting from 75% battery, at high speeds on the freeway, at high speeds on a twisty highway, and in stop and go traffic on the same twisty highway, not to mention the twisty canyon I live in. I ended up with <10% charge when I got home. Sometimes I was in sport mode and sometimes in comfort. The car was smooth, fast, comfortable, and easy. I'd buy another I-Pace if it came up.

 

[Topdown500]

There is big difference from the forced 72% restriction from H441 and limiting at 75%. With 72% you get about 80 miles down to 10% and with 75% it’s way over 130.

 

[suburban_gorilla]

Unless you spoke to a technician who had your service record in front of them, they might be repeating the old recall notice from last year. I find that people on this forum are once step ahead of the dealer regarding these things, so we interpret an old observation they make as something new when in fact they are re-stating what to us, is old news.

I am impressed with how many would keep the car at this point.

You are right on the money. They don't know what is up and when I mentioned what I know my only two options are, the line went very silent. I am heading there next Monday for an assessment so we'll see what they say about it to my face after a week, when presumably they may come into some additional information. I hope they contact the mothership ahead of the appointment rather than afterwards. The lady I spoke with who works at the dealer - very nice and polite, trying to be helpful - said she got transferred between service, parts and the service manager and back because no one knew what was up. They seem to think a software update may be enough to fix it and told me this a few times and then said they aren't even sure what parts may be needed to carry out the repair. I explained my life story twice, that I had been through the prior recall and had the module replaced, already etc. They did run my VIN and confirmed the recall but I would agree they actually know nothing substantial about it as "this just happened." It seems am going to have to pay for a rental as well while they have the car for a ½ day doing whatever with it, which seems nuts to me.

 

[rcomeau]

You are right on the money. They don't know what is up and when I mentioned what I know my only two options are, the line went very silent. I am heading there next Monday for an assessment so we'll see what they say about it to my face after a week, when presumably they may come into some additional information. I hope they contact the mothership ahead of the appointment rather than afterwards. The lady I spoke with who works at the dealer - very nice and polite, trying to be helpful - said she got transferred between service, parts and the service manager and back because no one knew what was up. They seem to think a software update may be enough to fix it and told me this a few times and then said they aren't even sure what parts may be needed to carry out the repair. I explained my life story twice, that I had been through the prior recall and had the module replaced, already etc. They did run my VIN and confirmed the recall but I would agree they actually know nothing substantial about it as "this just happened." It seems am going to have to pay for a rental as well while they have the car for a ½ day doing whatever with it, which seems nuts to me.

In case I missed something, do you have any issues other than the new recall? You had modules replaced, so is the car not issuing any new errors? If not, the I think I'd sit tight for a while and maybe let the slow wheels of progress do their thing. The battery replacement/buyback is going to a top down operation with JLR mother ship initiating the process, so the dealer will (if they are smart enough to know what they don't know and honest enough to say) tell you to wait for JLR to issue a plan of action or they will tell you incorrect things if they don't know but are afraid to admit it to you (which is worse).

 

[suburban_gorilla]

In case I missed something, do you have any issues other than the new recall? You had modules replaced, so is the car not issuing any new errors? If not, the I think I'd sit tight for a while and maybe let the slow wheels of progress do their thing. The battery replacement/buyback is going to a top down operation with JLR mother ship initiating the process, so the dealer will (if they are smart enough to know what they don't know and honest enough to say) tell you to wait for JLR to issue a plan of action or they will tell you incorrect things if they don't know but are afraid to admit it to you (which is worse).

hi, no you have not missed anything. My car has been working perfectly since the module work was completed in January of this year. I did have two random "SOS system is buggered" messages but those clear themselves out so I am not concerned. I've been quite happy with it since I got it back. This latest development came out of nowhere to be honest. Your idea to wait it out might be the way but I need to mull it over. The dealer is quite far away from my house so I am also worried the whole ride out there will be a huge waste of time. Someone else commented on the difference between 72% and 75% charging being a significant hit in range, and I quite agree with that view. On the other hand the weather has gotten much better so I am getting better range just by virtue of it not being wintertime at the moment. I'm also a little worried that if I delay something may happen and then I'll be royally up the creek.

I was charging the car quite frequently when it had limited capacity when the module crapped out so I feel like there is some risk. I prefer to charge the car over night, so maybe I'll charge it during the day and keep an eye on it. I can't charge it and keep it too far away from my house anyway, so if it bursts into flames while charging I am not sure how that whole piece is going to work. I have been parking it on the road and at the bottom of my driveway in the interim but I will need to charge it and to do that it has to be nearish to my house.

 

[Topdown500]

If your VIN is on H484 you should limit the charge to 75%. The risk cells having thermal overload is minimal. Charging to 100% puts the cells at risk. With H441 installed this will be identified and charge limited to 72% next charge.

 

[Vinsuz]

I am impressed with how many would keep the car at this point.

I wouldn’t be that disappointed if my only option was to have the battery replaced, but the deciding factor for my preference of a buyback is my warranty expired in October. I think most the the EV-related bugaboos have been worked out in my I Pace considering everything that’s been replaced, but I had a leaky air strut replaced under warranty that would cost upwards of $2k out of pocket.

 

[RussianBlueSF]

I wouldn’t be that disappointed if my only option was to have the battery replaced, but the deciding factor for my preference of a buyback is my warranty expired in October. I think most the the EV-related bugaboos have been worked out in my I Pace considering everything that’s been replaced, but I had a leaky air strut replaced under warranty that would cost upwards of $2k out of pocket.

Good point. A significant factor in my decision to buy a 4-yo I-Pace was that it still had a year left on the B2B warranty. Despite JLR’s less than stellar reputation for service, they deserve credit for going a year beyond the more typical 4 years IMO.

 

[rcomeau]

hi, no you have not missed anything. My car has been working perfectly since the module work was completed in January of this year. I did have two random "SOS system is buggered" messages but those clear themselves out so I am not concerned. I've been quite happy with it since I got it back. This latest development came out of nowhere to be honest. Your idea to wait it out might be the way but I need to mull it over. The dealer is quite far away from my house so I am also worried the whole ride out there will be a huge waste of time. Someone else commented on the difference between 72% and 75% charging being a significant hit in range, and I quite agree with that view. On the other hand the weather has gotten much better so I am getting better range just by virtue of it not being wintertime at the moment. I'm also a little worried that if I delay something may happen and then I'll be royally up the creek.

I was charging the car quite frequently when it had limited capacity when the module crapped out so I feel like there is some risk. I prefer to charge the car over night, so maybe I'll charge it during the day and keep an eye on it. I can't charge it and keep it too far away from my house anyway, so if it bursts into flames while charging I am not sure how that whole piece is going to work. I have been parking it on the road and at the bottom of my driveway in the interim but I will need to charge it and to do that it has to be nearish to my house.

Well, a drive to the dealer is an excuse for a drive, for what it’s worth…

so at the moment, you are not restricted by the car itself, but by the suggestion in the new recall that you limit to 75%? If you have not received any official word and the dealer does not seem to be up to speed on the latest, then I’d hang tight. If JLR have not finalized their plan on the next step, then the dealer won’t be much help at this point. Is there a new software update for your recall? None of the documents seem to say any about that, so it seems the JLR policy is self-restrict charging to 75% until they figure out their next step.

 

[rcomeau]

Good point. A significant factor in my decision to buy a 4-yo I-Pace was that it still had a year left on the B2B warranty. Despite JLR’s less than stellar reputation for service, they deserve credit for going a year beyond the more typical 4 years IMO.

It’s only 4 years in Canada.

 

[RussianBlueSF]

It’s only 4 years in Canada.

Ugh. Sorry to hear. That seems especially unfair given the colder climate.

 

[Ayepace]

My farthings worth of thoughts.

Don't bug your dealer about H484 until you get the official notice from JLR coming later this month. There's no doc on NHTSA yet that JLR has issued to dealers for how to resolve this recall.

You should check TOPIx or NHTSA site for whether H484 is outstanding for your car. If you don't find it, move on to other topics because your car is not impacted.

If your car does show up with H484 bear in mind this text to dealers:

"Retailers are reminded that for 2019 to 2020 model year vehicles the H441, H459 or H471 software update is to be completed using TOPIx Cloud Diagnostics as a retailer repair as part of the these Recall Action bulletins and claimed for following the instructions in those Recall Action bulletins."
and
"Vehicles already modified through safety recall H441 are less likely to experience thermal overload but to remove all doubt for this population, this safety recall is being undertaken. "

So make sure your car has the software update via the car's Software Updates display for BECS value starting with BS, BT, BU or BV. If your display doesn't show a value, I'd push for a TCU update that allows it to be seen.

The remedy recommended by LGES:

"On 27 February 2024, the PSCC was presented with a request from LGES to replace complete battery packs from vehicles where a fault had been detected with one or more module(s) on vehicles with battery packs manufactured from 1 March 2018 and 31 May 2018 supplied for use in I-PACE vehicles."

It isn't enough that the pack be manufactured in the specified timeframe, but it has to have at least 1 detected faulty module. (The original H441 recall said 7 or more are required to replace an entire pack.)

If your car got one of these packs and already had at least 1 module replaced, I'd still expect your car to be subject to H484 even if no fault is currently detected. I'd request a new pack if I owned a subject car even if it had been repaired.

The impacted cars will have a new battery pack installed regardless of whether the car is in or out of a B2B warranty or exceeds the 8 year/100,000 mile/160,000 km battery warranty.

JLR may be prepared to do a buyback if pushed by an owner that no longer wants the car. I don't expect the buyback offer to be very much. The used car market value for the car is fairly low. It is lower than the retail cost of a new battery pack. JLR "wins" if an owner accepts a low offer to buy back the car. Owner "wins" if a new battery pack is installed (could add value for a private sale).

This is not a big recall. 258 vehicles in US and 84 in Canada.

 

[Vinsuz]

The impacted cars will have a new battery pack installed regardless of whether the car is in or out of a B2B warranty or exceeds the 8 year/100,000 mile/160,000 km battery warranty.

Just a reminder, the battery warranty is only in effect if the capacity (health) falls below 70%.

Edit: The H4xx recalls cover the cost of repairs regardless of warranty status.