Post 137 battery date label is on FWD face edge of battery so ask for a photo when your battery is removed.

 

I, too, am a Canadian owner with a Vin number in the middle of the H484 recall list. I have been attempting to get current information from Jaguar UK. dealer, but neither is in communication with the other and neither has any news beyond what has been discussed on this forum.
when I called JLR I was told that my Vin number, indicating a pending service for the traction battery fault, and that I should call my dealer to have the work done. I called my dealer and was told that there was no such notice of a fix either hardware or software. They both cannot be correct, but this is the reality we face.
I genuinely enjoy my pace, and hoped to keep it for years. My ambition has not changed which is why I hope we all get the offer of an entire new compliant battery pack. It seems to me that is the only reasonable result however, the accountants at JLR will probably recommend otherwise.
Murray in Vancouver

 

Have you checked TOPIx to see if your VIN is listed? Home | TOPIx

if it is listed JLR will contact you when they have decided what they are doing. If not your are clear no action required.

 

Have you checked TOPIx to see if your VIN is listed? Home | TOPIx

if it is listed JLR will contact you when they have decided what they are doing. If not your are clear no action required.

Yes I checked and my car was listed so I called JLR as described in my post.

 

Ok. As JLR have not finalised the plan we need to wait. Rumour is that letters are going out 26 Apr.

 

Not a rumor for US & Canada. Doc says "on or before" 26 April for letters to owners. See doc linked in https://www.i-paceforum.com/threads...2-i-pace-traction-battery-thermal-overload-elevated-risk.8563/page-5#post-92497

It is never a good thing to rush to or contact a dealer about a recall before one gets the official notification of it.

 

In the US you can sign up to get an email from the postal service every morning with images of the mail you will receive that day. I’ve been on the lookout for my letter from JLR for about a week now!

I think we should come up with some award for the first member who posts their (redacted) letter!!

 

It would be nice to know the degree of panic you should consider when your VIN falls into he roulette wheel or these recalls. A bit like the 10% chance of rain or 80% chance of rain. I understand the legalese of "abundance of caution" but the whole H441 fiasco and issues I had with getting the range (not the charging percentage) back into normal before it all went mad made me wonder why I really bothered, for maybe a finitely small risk ?

 

For some falling in the recall might be a blessing as it potentially offers a way out without taking the huge resell hit we will likely face come trade-in time (assuming a buyback offer is made and it is reasonable).

 

I can understand that. Masochist that I am, I would still want to keep the car )

 

I

I can understand that. Masochist that I am, I would still want to keep the car )

Many of us are hitting the age where even for a good car, it might be time to start thinking about what comes next. How long were you thinking of keeping it? Mine hits 5 this June, which is probably my average. Not sure I want to see it in its older years given how its first 5 years have been.

 

This whole thing has been brutal for resale value for sure. I assume that if I own the car for 12 years, things will equal out.

 

I'm going diamond hands on the kitty.

 

My VIN is in the range but only shows H459 on Topix, not H484. It’s at the dealer for 459 as we speak. Any chance 484 will pop up after 459 is completed or am I in the clear?

 

It looks like buyback is off the table. Battery pack replacement is the remedy. Repair time 6.5 hours plus drive-in-drive-out (car wash, etc.).

 

Holy Cow! There is no wiggle room with this wording: "Affected vehicles will require a complete EV battery replacement." This is amazing news from my perspective.

Less amazing though, "A repair bulletin will be published when complete repair information is available. Target publication and parts availability are TBA."

 

H484R4 and Tech report issued yesterday still shows buy back. Battery replacement and BECM as well as new sound proofing foam.

 

Here it is

 

So what do we think the “normal Goodwill/Buyback process” (as shown in the Service Instructions) is for JLR.

 

The action taken will be "appropriate to your market and as required by local legislation". The document filed with NHTSA that I posted back in post #185 indicates it covers US & Canada recalls and does not mention a buyback plan.

 

The document in your post appears to be from a JLR customer service website whereas the H484v4 document posted by Topdown500 was dated 4/15.

 

Numbers- 282 in the US and Canada and same number U.K. and Europe. Still a lot of batteries.

 

Not necessarily for a model that is going out of production after this model yr, and was selling at ~15k/yr.

 

My wife will be much more disappointed if the buyback is off the table than I will, but it is her car and she’s the one who’s been stranded twice.

 

Ok a small amount of batteries.

 

I think batteries outside the range of H484 will still have cell failures meaning module changes. The batteries where VINs are called up on H484 are likely to have more of them which increases the risk. If VINs outside the range start to have multiple modules changes they may get added.

 

That would be the most painful scenario. I dread the thought of the next year having to go back for module replacements more than once (more than so far) and only after we have suffered, the offer a replacement battery. That and loosing whatever resale value is left if all I-Paces are cursed with perpetual battery problems.

 

That would be class action time. We may be already there.

 

Yeah, for you in the US, certainly. Maybe not enough of us in Canada to make it worthwhile. GM gave money to every Bolt owner in the US fro depreciation compensation, nothing in Canada.

 

As of yesterday I no longer have my Photon Red I Pace Limited Edition since all is back to the 100% Photon Red First Edition. Module #8 was the culprit. The tech that worked on it knows I will be getting a H484 letter probably this week and that our paths will cross again in the future. He was puzzled like me that my car is listed in the Bat Pack H484 club since the battery pack was manufactured 2 weeks after the cut off date of May 31, 2018. The I Pace is a lot of things, but never boring.

@rcomeau : Were you the guy in biblical time they called Job??

 

My car just went in to the dealer for a dead water pump, posted that issue earlier today in a fresh thread.

They ran my VIN and are aware my car is caught up in the H484 recall. First they said they would do a software update but when I asked about the content of the recall notice - full HV battery replacement - the messaging changed slightly. It sounds like my car is now in a queue and we are waiting for information on availability of a new battery, which is out of JLR's hands. I'll get the car back and I'll presumably get a call when the time comes. It is wait and see what happens situation with no timelines.

 

My car just went in to the dealer for a dead water pump, posted that issue earlier today in a fresh thread.

I started to say wait, a water pump? In an EV? Then I realized not all water pumps have to be belt-driven!

 

The cat has two electric water pumps. One for HVAC and one for traction battery since they are separate cooling & heating circuits.

 

Electric pumps for water, oil, and transmission fluid can keep fluids circulating for an ICE during the stop phase of start/stop tech. This keeps everything cooled and lubricated, avoids pressure fluctuations, and improves fuel efficiency.

Modern belt driven alternators also "disengage" whenever possible to reduce power draw from the engine to improve fuel efficiency. They'll re-engage during coasting/braking or when the battery really needs charging.

 

My car is back from service. Per the paperwork they performed "HV updates to HV module," whatever that means.

When I picked up the car they advised I have to wait to hear from Jaguar and/or wait for a call to come in for the battery replacement presumably when they get the part and presumably this call will come from the dealer. They didn't say if I'm now in a queue and I don't believe there is an 'open service ticket' for me like previously when the module went.

I have been advised to keep charging to 75% and wait for news.

what have others been hearing?

 

what have others been hearing?

October 2023 get Traction battery fault alarm.
November 2023 At Dealer for them to verify I really have a Traction Battery Fault alarm.
March 2024 I went in to get my drivers side axle oil seal replaced. They replaced my CV joint & the leaking seal. They also did an update to my BECS 441 software and then appeared to realize I was not on any kind paperwork to get a new battery cell. They did testing and found that cell 16 was the problem cell and they said they have ordered my car a new cell & sealer.
Appointment for May 2024 Replaced oil seal not leaking(that's good), but new CV boot is throwing yellow grease in the wheelwell under the car. I need a new key again & my passenger seat says the airbag 2 is not on.
Still no word on a new cell.
Did I mention that all requests for service at my local dealer, require a 30 day wait.

 

Has anyone been given the buyback option yet ?
Is it a worthwhile offer if a good deal I would get a new pace!

 

So no one’s received a letter yet?

 

I have not yet received anything.

 

@Trielectric Something sounds off about the timing of the module. My module was ordered February 23, 2024 and was delivered March 14, 2024 ( 3 weeks). If your car is part of the 258 H484 recall according to my tech all module repairs for those under the H484 recall have now stopped. I just barely slipped in since I am part of the 258. However, a module repair might not work like in my case after 4 days of 100%, I returned back to the 72%.

 

It is starting to look like many of us have more than one bad cell. Maybe it is worth a poll on anew thread? How many cells replaced?