[Vinsuz]

I think if your VIN is not on H484 and you have a module changed maybe the serial no of that module when reported back to JLR identifies the traction battery should be replaced.

Interesting thought. I wonder how many vehicles under the H484 recall already had a module replaced. Mine did (in Feb. ‘22), so perhaps that’s (at least) one way they identify vehicles requiring full battery replacement.

 

[Qtown charger]

I don't think there is any reason to be rude. We were following the forum, and the dealer we purchased from said it was at the dealership getting the recall work done. On the Jaguar Owner site, when we searched our VIN, it said the only incomplete recall open was H484 and at this time, H441 was already completed. At this same time, there were owners that were reporting getting service appointments to get their batteries replaced. We thought it was H484 getting completed.

Didn't mean to sound rude, just blunt and to the point.

The H441 recall was to load diagnostic software to detect bad cells/modules. The repair work follows the software installation and the detection of bad cells/modules. If necessary. Thus, the H441 recall is complete once the software is installed.

The H484 recall applies to a specific range of vehicles, and requires either a buy back or battery replacement. This recall applies to maybe 5k vehicles worldwide, and at least 500 in the US. As this, and other threads, indicate many owners have been waiting for many months for any movement on this front. It would seem unrealistic that a vehicle sitting on an independent dealer's lot would be prioritized over other owners.

You probably got a "great deal" on the car, and with a new battery installed it will be an even better deal - so long as you are prepared to have charging restrictions and/or limited access to the car for a few (6-12) months.

As I said previously, my personal choice would be demand your money back and walk away.

 

[Vinsuz]

If it was posted elsewhere in the forum, I certainly missed it, but I just learned LG did not supply batteries for the MY 2023 and 2024 I Pace. That goes to explain why JLR is having trouble delivering replacement batteries; LG has to retool to produce a battery it no longer manufactures.

 

[Ayepace]

Source?

H441 recall applies to all I-pace cars made until late May 2023 when the software (first version?) fix was included in production. The model years listed included 2023 and 2024. LGES supplied the software update as indicated in H441 bulletins and timeline. That is completely contrary to that statement.

TATA has stated future JLR products will use pouch based cell modules from their own factory in India. JLR will be responsible for putting them into battery assemblies fitting the various products.

 

[Vinsuz]

Source?

JLR Consumer Affairs Specialist. You’re right, I should consider the source. I’ve yet to talk to anyone at JLR I should trust.

 

[ElectricFeline]

I just went through this ... car was in for module replacement and shortly after I got it back, JLR reached out and said that I get a new pack under H484. Previously I was not in the VIN range for H484. Either the VIN range for H484 was expanded, or something came up when they were doing the module replacements under H441. In any event, there seems to be a long line waiting for a new battery pack. I have a detached garage and the I Pace lives in the car port next to that, so I'm driving it and keeping the charge below 75% even though I'm not getting any error codes and the car will charge to 100% if I let it.

To answer your questions, I think something did change w/r/t H484 recently. If you got a really good deal, you may want to keep the car and drive it with a new battery pack, or reject it as I think prices on these older I Paces will fall even more. Per my conversation with JLR, the wait time for new packs is "don't hold your breath".

Well, we have an outside area to park and charge the car, and we don't need it for daily use. So, we'll keep it outside and under 75% charge for now. Still think it's worth it since we will be getting the new pack eventually.

Thanks for the info.

 

[ElectricFeline]

Didn't mean to sound rude, just blunt and to the point.

The H441 recall was to load diagnostic software to detect bad cells/modules. The repair work follows the software installation and the detection of bad cells/modules. If necessary. Thus, the H441 recall is complete once the software is installed.

The H484 recall applies to a specific range of vehicles, and requires either a buy back or battery replacement. This recall applies to maybe 5k vehicles worldwide, and at least 500 in the US. As this, and other threads, indicate many owners have been waiting for many months for any movement on this front. It would seem unrealistic that a vehicle sitting on an independent dealer's lot would be prioritized over other owners.

You probably got a "great deal" on the car, and with a new battery installed it will be an even better deal - so long as you are prepared to have charging restrictions and/or limited access to the car for a few (6-12) months.

As I said previously, my personal choice would be demand your money back and walk away.

Thanks. Feel a little better since they did replace a module from H441 diagnosis. We have an area outside where we can park and charge the car. If we have to do that and keep it below 75% for a few (6-8) months, then so be it. Getting a new pack and the price we paid makes it worth it to us. Besides, I work from home 3 days a week and my partner is retired. We won't drive it much anyway.

 

[Ayepace]

JLR Consumer Affairs Specialist. You’re right, I should consider the source. I’ve yet to talk to anyone at JLR I should trust.

I think the definitive source to trust would be a picture of labels on batteries from 2023 and 2024 cars.

Anyone want to get under their 2023 and 2024 cars and see if there is a visible label?
Anyone more daring and want to drop the battery off their car to get to labels on the top?
Anyone find batteries off of wrecked 2023 and 2024 cars from which labels can be seen?

 

[Snowflake]

I doubt Jaguar switched suppliers for the last two years of production. That'd be a huge waste of money. Of course going with LG was a huge waste in the first place.

 

[Topdown500]

I didn’t see a battery label on top of the battery but the DOM and SN. Label is on the Fwd face of the battery Assy. Think it is only visible when the battery is dropped.

 

[Topdown500]

 

[Buelowa]

I was just told by my rep that the battery will come with a new 8 year/100,000 mile warranty when discussing options of the recall.

This is not what was in the original email that I was sent about the options. I'm not sure if this is valid or not.

Has anyone else been told this?

 

[stuart.mcknight]

I was just told by my rep that the battery will come with a new 8 year/100,000 mile warranty when discussing options of the recall.

This is not what was in the original email that I was sent about the options. I'm not sure if this is valid or not.

Has anyone else been told this?

No I was told the remaining warranty is applied. No reset of the clock.

 

[Buelowa]

No I was told the remaining warranty is applied. No reset of the clock.

I wonder why we were told different things.

 

[rcomeau]

I wonder why we were told different things.

People are generally afraid of saying they don't know. Instead, they either make it up or convince themselves of something assumed, extrapolated or made up is the truth Some human nature thing..

 

[Buelowa]

People are generally afraid of saying they don't know. Instead, they either make it up or convince themselves of something assumed, extrapolated or made up is the truth Some human nature thing..

I’d just like to know which one is correct as that influences my decision.

 

[rcomeau]

I think the odds that they will offer a new 8 year warranty for anything on a 3-6 year old car is pretty much zero. They are under no obligation to do so and JLR has not done anything for anyone so far that was above and beyond the bare minimum. I think we are essentially a write off as they don’t have any new models to offer us as many of us have had the car long enough to naturally be looking at what’s next (not because of any issues but because many of us don’t keep cars for 10 years). Despite all my issues, I’d consider a properly modernized jag (better range, faster charging like current new EVs) largely based on the styling and my opinion of service at my dealer. I’d not buy another I-Pace that is barely a refresh from my current one (particularly since the main visual change was to remove the distinctive jag grill for that bland flat plate).

 

[stuart.mcknight]

I’d just like to know which one is correct as that influences my decision.

I think tracking an exception for a replaced battery, especially for an out of production model (and who knows if that battery is available in 8 years worse case) means they will just do the same as any other part they replace under warranty. If they replace the AC compressor, it doesn't magically get another 5 years separate from the rest of the car....

 

[dernotte]

The exception here was the way GM forced LG to handle the replacement and waranty. The lucky Bolt owner got a brand new battery AND a reset on the battery waranty.
@Buelowa if you want to know the truth, ask you dearler to write is down on a paper, then they will think twice and do their homework before commiting to anything.

 

[Trielectric]

After having my cell (or cells) replaced, I fully charged my battery. Voltage after the 120v charging kicked off, was 444volts with 247miles. This charging session was started after the car was running, with no HVAC running. A peak of 446v was reached just before it tripped off. I noted the 6 plates in the battery were all over 190f when charging near the end. They are now all at ambient temp. I am happy with at least this result, after all the junk It took to get here.