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@EVEnergyGirl Please include LG Energy Solutions as the main target of your vented outrage. That company is the source of this battery issue, both the original problem and lack of production to quickly resolve it. They did this to other companies too (Chevy Bolt, etc.).
The faulty LG cells went into all sorts of batteries, not just EVs. In Australia there is a government enforced recall by LG for 18,000 solar power storage batteries (seven different brands) for test and replacement if necessary. 15 house fires so far.
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So the advice is to charge below 75% but is there advice to stay away from DC charging which tends to load up the cells faster, with more heat potential? My previous experience with LiPo batteries in radio controlled aircraft was charging at the lowest rate preserved battery life. Curious.
 
So the advice is to charge below 75% but is there advice to stay away from DC charging which tends to load up the cells faster, with more heat potential? My previous experience with LiPo batteries in radio controlled aircraft was charging at the lowest rate preserved battery life. Curious.
Yes, DC fast charging reduces battery life. It's one of the main contributors to degradation. I personally think the fire risk is very low when you only do L2 charging, but even then it's probably a good idea to keep it to less than 100%. I've tried doing that lately in my 2020 with 38K miles, and I don't think I will ever DC fast charge it again given that we now have the R1S for road trips. Fingers crossed.
 
Been there multiple times with replacements of 2 high voltage battery cells, HV charging unit, both 12 volt batteries, harness wiring. It just never ends and it takes a lot out of you having to endure this endless torture. Finally couldn't stand it any longer and traded my beautiful I pace in for an F Pace. The Palm Beach Jaguar dealer gave me 20K trade in.
 
The parts have actually arrived and I drop off the car on June 17. This will also be my end of warranty punch list visit: blur/smudge on the HUD and no reverse guidelines on the rear camera display. I think they just need to pop the cover and clean the HUD. The reverse lines are hopefully just a software issue (reinstall of a software profile).

Fingers crossed that everything goes smoothly and I get a decent loaner.
After losing contact with the car for 24 hours, I received the unlocked door reminder on my Apple Watch this morning. They took it on a 6 mile drive at about 11:30 and now it is being charged up on what appears to be a level 2 charger. It won't hit full charge for several hours. Do they discharge and charge it back up to test the new cells or is there a chance I get my kitty back tomorrow? I'm in a brand new LR Discovery loaner and other than Pivi Pro, I really miss the I Pace.
 
When the tech replaced my " #8 battery module/battery cell" he had to complete a post deviation test. He could not do that test until updating the BECM to the most current version. Then charged to 100% using L2 charger. The car then went on a 70 mile test drive when upon returning to the dealership charged it 100% on L3 charger. The next day I picked up the car and 4 days later another bad cell detected. Now waiting for JLR to call and indicate an indefinite time for a replacement battery pack. Hope you have better luck.
 
After losing contact with the car for 24 hours, I received the unlocked door reminder on my Apple Watch this morning. They took it on a 6 mile drive at about 11:30 and now it is being charged up on what appears to be a level 2 charger. It won't hit full charge for several hours. Do they discharge and charge it back up to test the new cells or is there a chance I get my kitty back tomorrow? I'm in a brand new LR Discovery loaner and other than Pivi Pro, I really miss the I Pace.
After buttoning it up back up and fully charging, the car threw another traction battery fault and they need to replace another cell.

Feels like:

Image
 
  • Wow
Reactions: epirali
After buttoning it up back up and fully charging, the car threw another traction battery fault and they need to replace another cell.

Feels like:

View attachment 8546
Ugh. Hopefully it won’t take too much longer.

This kind of thing is why I still haven’t brought mine in. I need to bite the bullet and take care of it, but using her as a local daily driver, I’m doing fine with 72% of normal range (we have another vehicle for road trips) and just don’t want to be without my kitty.
 
We shou;
After buttoning it up back up and fully charging, the car threw another traction battery fault and they need to replace another cell.

Feels like:

View attachment 8546
We should start a poll to track how any of us had more than one cell replaced. I am at ~6 weeks since I had 2 modules replaced. Been on a couple of road trips and several 100% charges and so far so good.
 
Dealer just informed me that a new battery has arrived for kitty, but that additional parts are still missing and have no ETA. Still, this is welcome progress! 😊
The 24 April US battery replacement recall notice states ‘However, at this time, the required parts are not available.’ Here in New Zealand Jaguar says a new battery is not available but they will replace my four faulty modules instead to get the car back on the road.
I have said that as modules are available they should replace all of them while the battery is out, rather than wait for a new battery who knows when.
 
The 24 April US battery replacement recall notice states ‘However, at this time, the required parts are not available.’ Here in New Zealand Jaguar says a new battery is not available but they will replace my four faulty modules instead to get the car back on the road.
I have said that as modules are available they should replace all of them while the battery is out, rather than wait for a new battery who knows when.
It is more labor intensive I assume so I guess it depends if Jaguar corporate are prepared to sign off on the dealerships invoice...
 
Replacing the high voltage modules is an arduous, labor intensive task. This would be a never ending merry-go-round of break-downs, towing, service that would last weeks and months of heart breaking delay. Simply a terrible way to pacify the problem with a one-at-a-time approach rather than replace the entire 36 module assembly unit. Absolutely maddening having to live day to day with this in the back of one's head that each time you start the car up you are waiting for the errors to pop up. Jaguar didn't expect this nightmare from LG but there seems nothing they can do.
 
My car is at a dealer 150miles away. It had 1 cell tripped. It has been gone for 5 weeks now. I watched it on the Jaguar Remote App. It sat in the parking lot for a week. Then they rolled it inside and took it apart. Then they realized they did not have the seal for the battery. That took 3 weeks. Then 4 weeks later they fully charged it to100% @ 199miles. Then they drove it 55 miles and recharged it to 100%@213mile. I talked to them the next day and was told they were about done with it. A week later and it is at 93%@222mi. I have not a clue of what they are doing and they are not willing to share info. They still have not cleared the message on Topix that says I haven't had H441 installed yet! It says to take my car to the dealer! I am in a new Nissan Sentra rent a car(not new any more(I hate gas cars). The bill is piling up.
 
My car is at a dealer 150miles away. It had 1 cell tripped. It has been gone for 5 weeks now.
Ugh. Sorry to hear. These stories are why I’m still holding off taking my cat in despite the H441 notice. She’s my daily driver and works flawlessly subject to the 72% limit. We don’t take many long road trips and own another vehicle, so I have yet to even come close to exhausting the reduced ~160 mi range under H441.
 
Ugh. Sorry to hear. These stories are why I’m still holding off taking my cat in despite the H441 notice. She’s my daily driver and works flawlessly subject to the 72% limit. We don’t take many long road trips and own another vehicle, so I have yet to even come close to exhausting the reduced ~160 mi range under H441.
My car was "vaccinated" by H441 and I have no reason to believe it was unsuccessful. I can charge fully to 100% with no error. My VIN says I am part of the H484 campaign so I feel at least some degree of reassurance that some kind of software monitor is now in place. I do wonder whether my vehicle is even affected or just the abundance of caution factor.
 
@stuart.mcknight Did you get an official notice via USPS that your car is included in H484? The VIN range spans the range of affected vehicles but does not mean that every vehicle in the range is affected. Your vehicle is not affected if you didn't get a notice and if it does not show as having H484 as an outstanding campaign in TOPIx (Home | TOPIx).

I've had H441 since last August (BS version) and reapplied earlier this year (BV version) though it was not flagged as requiring a redo. The dealer just did it while the car was in for another issue. I've charged numerous times since. Several of them have been at DCFC including charges with ambient temps in 90Fs with one at 50kW charger and car indicating 101F. I admit to having anxiousness as it approaches 72% SOC but it keeps charging. Car was built in November 2018 and I appear to have a good collection of cell modules. I hope there are a lot more cars out there like mine and the bad ones are a minority even though the posts on the forums make it a seem otherwise.
 
@stuart.mcknight Did you get an official notice via USPS that your car is included in H484? The VIN range spans the range of affected vehicles but does not mean that every vehicle in the range is affected. Your vehicle is not affected if you didn't get a notice and if it does not show as having H484 as an outstanding campaign in TOPIx (Home | TOPIx).

I've had H441 since last August (BS version) and reapplied earlier this year (BV version) though it was not flagged as requiring a redo. The dealer just did it while the car was in for another issue. I've charged numerous times since. Several of them have been at DCFC including charges with ambient temps in 90Fs with one at 50kW charger and car indicating 101F. I admit to having anxiousness as it approaches 72% SOC but it keeps charging. Car was built in November 2018 and I appear to have a good collection of cell modules. I hope there are a lot more cars out there like mine and the bad ones are a minority even though the posts on the forums make it a seem otherwise.
Yes, I have been contacted by JLR as being impacted by the H484 And it shows up in topix.
 
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