[sciencegeek]

I think it's safe to assume that battery cell quality follows a distribution. The worst cells will fail first, then the not-quite-as-bad ones, etc. So, as a function of time, miles, and accumulated stressors (like DCFC or extreme temps), cells will continue to fail. It's just math ... and chemistry.

Those of us who haven't had a bad cell yet may get one soon, or we may be able to beat the odds by being nice to the battery ... e.g., low miles, no stressors.

My first one had two failed modules after 8 months and barely 5,000 miles; my current one is four years old, has 36,000 miles, but has been exposed to less stress. Regardless, the first one lost the lottery by having worse cells, while this one ... well, is holding up for now.

 

[LinusGBG]

So no one’s received a letter yet?

Nope, nothing yet. I spoke to the country manager for JLR (dealer/importer) in Sweden and he said that they don’t have instructions yet for how to handle the situation (in Sweden).

 

[Ayepace]

Interim owner notification letter for US market. Other markets will probably have similar wording.

 

[suburban_gorilla]

Interim owner notification letter for US market. Other markets will probably have similar wording.

Interim owner notification letter for US market. Other markets will probably have similar wording.

Thanks for sharing. This is great news. New battery, no wiggle room, no nonsense. Buyback off the table, not that I cared about that.

 

[Vinsuz]

Buyback off the table, not that I cared about that.

Just washed kitty yesterday and can’t say I’m disappointed.

 

[RussianBlueSF]

Just washed kitty yesterday and can’t say I’m disappointed.
View attachment 8407

What a beauty! The black wheels look great with that deep red.

 

[rcomeau]

Just washed kitty yesterday and can’t say I’m disappointed.
View attachment 8407

Mine got detailed before they gave it back to me and my wife wanted to know what was up with the tires. They looked wet. I said that was on purpose. She did not understand.

 

[Vinsuz]

Just got the Informed Delivery email from the PO; my letter is coming today.

 

[Vinsuz]

My letter was verbatim to what Ayepace posted in #223.

 

[Murray]

My letter was verbatim to what Ayepace posted in #223.

This the best outcome; a beautiful well cared for 2019 First Edition Firenze Red I Pace with a 2024 battery.

 

[George57]

I have just bought an early 2019 IPace with 92k miles on the clock. It was very good value and in good condition with full jaguar service history. It is no longer under warranty. Battery seems very good: averaging around 235 miles range.

My VIN number is bang in the middle of the "infected" range. I have checked on TOPIx (and the Jaguar service history) and there does not seem to be any recall notices for the car.

So am I right in saying I just hold tight for now? Is it possible to check what previous work has been undertaken under warranty/recall? I am sightly concerned that a recall notice might have been issued to the previous owner but then I guess that would still show up in TOPIx(?).

By the way, it is very reassuring that this community exists. I have ordered the Bluetooth battery checkers and an going through the maintenance tips posted. I will probably preemptively change both 12v batteries for peace of mind. Thanks all!

 

[Pollo de muerte]

I received my diagnosis today: Modules 7 and 10 need replacement.

In terms of timing, my car was diagnosed on March 25 and I just received a calendar invite for June 17 to drop off the car for repair. On one prior occasion my service advisor randomly set an appointment to expedite delivery of a backordered part and called me in earlier for the work after the part arrived, but I don't think that's the case here.

ETA ... it turns out that the service advisor set the appointment to expedite the parts, but he has no idea when they will arrive.

 

[Proxy]

@George57 There should be a date on the 12v batteries. If they are 2018 to 2020 I would preemptively change them. Otherwise I would just use the battery monitors.

 

[George57]

@George57 There should be a date on the 12v batteries. If they are 2018 to 2020 I would preemptively change them. Otherwise I would just use the battery monitors.

That's a good point, thanks. I just checked TOPIx and the smaller auxiliary battery (CCA:200) was changed in 2022 so I can hold out for at least on that one.

 

[LA Toon]

Interim owner notification letter for US market. Other markets will probably have similar wording.

So just the 2019 model is affected.

 

[Topdown500]

See post # 188

 

[suburban_gorilla]

Just washed kitty yesterday and can’t say I’m disappointed.
View attachment 8407

Just LOVELY! I've never seen one in this colour..

 

[suburban_gorilla]

Just got the Informed Delivery email from the PO; my letter is coming today.

I am checking in today to see if anyone else has received anything as I haven't gotten my notice yet, so thanks for posting this.

My VIN number is bang in the middle of the "infected" range. I have checked on TOPIx (and the Jaguar service history) and there does not seem to be any recall notices for the car.

So am I right in saying I just hold tight for now? Is it possible to check what previous work has been undertaken under warranty/recall? I am sightly concerned that a recall notice might have been issued to the previous owner but then I guess that would still show up in TOPIx(?).

If you run your vin thru TOPiX and nothing comes up your car is not affected. This thread goes through it ad nauseam. The PDF files posted here document that only certain vehicles were affected and it is not sequential. The notifications refer to "certain" vehicles and "specific vehicles" within the vehicle range they have identified. It depends on the specific time frame when the battery was manufactured, which they have also identified. That is pretty much it.

 

[dernotte]

I confirm that my VIN in Topix tells me that I am eligible for H484, but I have not received anything yet from JLR Canada, and no phone call neither.

 

[suburban_gorilla]

I have unanswered questions about the process for this and the dealer hasn't really been insightful other than telling me to wait. When I had the module failure the open service ticket placed my car in a queue for a repair/solution, which makes sense. For this issue there isn't an open ticket currently and so I don't believe I am in any sort of queue so I'm not clear on how this is going to work in terms of how/where batteries are directed or in what order they will be disseminated when they become available.

Anyone have thoughts about if we can come by this information?