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H484v2 - I-PACE Traction Battery Thermal Overload - Elevated Risk

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84K views 536 replies 54 participants last post by  suburban_gorilla  
#1 · (Edited)
Here's this weeks' installment of I-PACE recalls.

Certain 2019-2020 vehicles with battery packs manufactured between March 1 2018 and May 31st 2018 are now being recalled. There is no corrective action yet, as naturally JLR doesn't have their stuff together on this front. They are just asking owners to not charge above 75%, and to park away from structures. Apparently they have identified via the H441 recall that these battery packs are much more likely to have manufacturing defects which lead to fires.

2019 - 2020 model year I-PACE vehicles as below may be affected: SADHA2A11K1F60746 to SADHA2B10L1F76789* * Specific vehicles within the Vehicle Identification Number (VIN) range

3/14 update: H484v3 bulletin issues on the 12th of March adds a line ‘that for affected VINs no battery cells are to be replaced at this time.’

See attached bulletin and Q&A doc. Note that they pushed out v1 late last week, and quickly updated it with a v2.
 

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#4 ·
I think that enough modules have been analysed, especially cars that have had more than one that H441 could identify more and more. Enough data to narrow it down to a specific batch. So could be a full battery pack change will have to done for this group.
 
#5 ·
Maybe a dumb question here, but is the relevant range only the last few digits (Fxxxxx)? My VIN ends in K1F63610 which I take to mean falls squarely within the range.

Considering I only just bought the (heavily depreciated) car, if they want to give me a whole new battery pack for a 4.5 year old vehicle at this point, I guess I won't complain. 🤷‍♂️
 
#7 · (Edited)
Good question actually. Looking up at Edmunds what the VIN digits mean (and taking the start VIN, SADHA2A11K1F60746 as an example), SAD is Jaguar, HA2A11 is a model descriptor, the next (K) is the model year and the last ones are numerical identifier. I am not sure if HA2A1 refer to a specific model of I-Pace, but given they all have the same battery, I am not sure if having a different vehicle model code makes a difference, or if K1F60746-L1F76789 is the important bit (if it is, then I am in the range as well),. If it is, then it will be "interesting". If you are in that range and had cells replaced, will this be a new additional thing, or will the cell replacement already done suffice (I doubt JLR know the answer yet)...

BTW, typing a VIN from the notice into a recall search does not yield anything so it may have not been entered yet?
 
#6 · (Edited)
It sounds more like they identified a specific manufacturing step that they then changed at x o'clock on a specific date that they trace to an additional risk. I am outside that range (I think) and I had 2 failed modules (the first one was the reason for me bringing in the car back in November) and the second they observed while moving the car to the parking while waiting for other unrelated parts to arrive). I think the whole thing is still very fluid in them trying to figure out which cells in which cars are having issues. This may be with us for a while.
 
#12 ·
I found #8 very strange too: six to eighteen months stock in hand is neither just-in-time nor economically sound for such high value components!
 
owns 2019 Jaguar I-Pace EV400 HSE
#11 ·
I’m within the range of VINs and had a battery module replaced early February.

So far Topix is not showing that I need H484
 
owns 2019 Jaguar I-Pace EV400 HSE
#16 · (Edited)
Did you have a comment about our VIN question? The recall gives a VIN range with a specific I-Pace model code (HA2A1), by many of us have a different model code (mine is, for example, HD2S14) but the manufacture date code and sequential part of the VIN would imply it likely used that battery (all models are identical as far as the battery is concerned)?

I will likely get my car back in a week (it will have been 17-18 weeks) with 2 modules replaced (plus steering rack and front motor). If, after all that, I am restricted for an indefinite amount of time, it would really, really suck.
 
#17 ·

S, SE, and HSE/FE models could be reflected. I don't know if this decoder will include Canada cars but you can try. Plug in VIN, click decode VIN then "show all vehicle details" or "export to PDF". Note that this is focused on safety related features no all features such as which sound system is in the car.

The K = 2019, L = 2020. All I-pace will have 1 following that to designate Graz, Austria assembly plant. Next 6 are a manufacturing sequence number of JLR production within the model year. It is unlikely to be sequential for all I-pace coming off the assembly line. Most recalls include the "non-sequential" disclaimer when a range is specified.

We know some but not all pouches have defects. The pouches are then put in cell modules. Cell modules are put in traction battery assemblies. JLR and LGES are probably trying to tack pouches to cell modules to battery assembly to individual cars. One could expect handling between the stages (such as loading and unloading shipments) could mix them up like shuffling cards. However bar/QR codes used to track parts should give them an audit trail of which parts landed up in which cars.
 
#18 ·
It did to

S, SE, and HSE/FE models could be reflected. I don't know if this decoder will include Canada cars but you can try. Plug in VIN, click decode VIN then "show all vehicle details" or "export to PDF". Note that this is focused on safety related features no all features such as which sound system is in the car.

The K = 2019, L = 2020. All I-pace will have 1 following that to designate Graz, Austria assembly plant. Next 6 are a manufacturing sequence number of JLR production within the model year. It is unlikely to be sequential for all I-pace coming off the assembly line. Most recalls include the "non-sequential" disclaimer when a range is specified.

We know some but not all pouches have defects. The pouches are then put in cell modules. Cell modules are put in traction battery assemblies. JLR and LGES are probably trying to tack pouches to cell modules to battery assembly to individual cars. One could expect handling between the stages (such as loading and unloading shipments) could mix them up like shuffling cards. However bar/QR codes used to track parts should give them an audit trail of which parts landed up in which cars.
Thanks.. It did not occur to me that the model code might also have country of destination encoded, but that makes some sense as they may be some subtle (or not so subtle) differences to comply to local regs. I don' t think any are in the system yet as even typing the VIN form the recall did not show a hit. We'll see where this goes...
 
#19 ·
Such tracking pouches-to-modules-to-battery packs-to-vehicles assumes that they know exactly which pouches were defective prior to module assembly? Surely if they knew this already they could have avoided the H441, repair, H459/H471, repair, repeat cycle and launched a very targeted recall last year.
 
owns 2019 Jaguar I-Pace EV400 HSE
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#22 ·
They should be able to do the diagnosis and order parts in relatively short order, not holding on to the car for months.

This all feels weird to me, like the whole airbag recall fiasco. 5 cars and no recalls for the airbags. So far, our I-Pace hasn't gotten an error and isn't in the VIN range.
 
#23 ·
My battery repair was complicated by a steering issue which grew into a front motor issue. Had it been just the batteries, I would have gotten it a few weeks ago for maybe a day before it would have thrown a second battery warning (the second one happened while they were test driving after the steering repair). Maybe next week will be a good week.
 
#28 ·
My 2019 had one module replaced late last year, then one in early February. Just had the battery fault message come up AGAIN and this time 3 more modules are showing bad specs… H484 comes up in Topix for the VIN. Dealer can’t say what they will do about it. I want a brand new battery of course…
 
#29 ·
Winner, winner, chicken dinner! My VIN (…HD2S14K1…) is in the H484 campaign. I had a module replaced in ‘22 and was flagged for another by H441 last month. Maybe this explains why engineering told my service advisor not to order parts. I hope they just suck it up and give us new batteries like they did for the Bolt recall.

As an aside, Topix says my model is X590.
 
#34 ·
H484v3 12 March adds a line ‘that for affected VINs no battery cells are to be replaced at this time.’

So will it be some plan to identify all the risky modules and replace or a complete battery. I have restricted charge to 75% and will see if range is better that H441 72%.
 
#37 ·
It has been installed and 2 visits to the dealer and 2 modules replaced. As mine is on TOPIx by VIN I have to limit charge to 75% so H441 will not trip again and I won’t have a fire.
 
#38 ·
My VIN falls in the defined range but doesn’t show up on Topix for a recall (yet). Given the 85% figure that appears in that bulletin, I guess I’m glad the H441 software is limiting me to 72% charge for now to stay on the safe side.

Meanwhile the plan is to continue driving her like a Jaguar, er, “with caution” and cross fingers for a whole new HV battery when the time comes. 🤷‍♂️
 
#40 ·
As LG are paying all costs the battery cost does not come me into it. All the dealers are making money on the labour, the hire car companies are making money on the courtesy cars. As you cars not been driven your insurance company is on a reduced risk.

How many batteries under 1000 probably.