[Pollo de muerte]

This is confusing to say the least. My car is in the VIN range on the Safety Recall Report, but looking up the VIN on the NHTSA shows no repaired recalls. Same thing at Jaguar Ownership - VIN Recall Search| Jaguar USA.

I previously responded to the recall and the car indicates that it has the BS software.

I generally keep my car below 75% charge and I'm not particularly worried about it, but I'd like to know if I should have the newer software installed.

 

[Topdown500]

If you have the BS software you are good. That means H441 was done correctly. After 30 days if you don’t get any battery warnings you are in the clear and can charge normally.

 

[Ayepace]

There are cases where the dealer used Pathfinder or something else to install H441 but did not get a failure indication. From other posts I note some cars got software but not calibration files as noted by the letters in the rest of the BECS identification. Both situations should lead to JLR sending notice of H459 to get them properly updated.

We have also seen the software change to BT and then BU.

 

[ryzvy]

According to the dealer invoice H441 BECM software update was completed on my vehicle but the in-dash display still shows the version as BE 🤷‍♂️

 

[Ayepace]

@ryzvy expect H459 notification.

 

[Docrwm]

Spoke to my service rep at the dealer and he looked into why the recall work had not made it into the database. He said that it was zeroed out and entered but that it never went to their Warranty person to bill Jaguar USA. Not sure why but he said that he pulled up another I-Pace he supports and the same had happened with it. He said it was probably because it was 100% software and was $ zeroed out. Perhaps others have had that happen? He was going to push it out to the warranty person so that they could process it with Jaguar USA.

 

[Trielectric]

Read the below. My take is if you own a 2019 or 2020 I-Pace you need to install the newest software which no one has yet! Although this statement is 20 days old now.
"Additionally, the software supplier advised the latest software files released for installation into 2019 and 20MY vehicles contains an error in part of its diagnostics strategy and the required detection of battery module performance issues is not fully present. As a result, affected vehicles remain with the safety defect. As a result, the vehicle remains with the safety defect even though the retailer reported completing the safety recall."

 

[Ayepace]

It does look like all previously "repaired" 2019-2020 will get included in H459 if they got the update prior to JLR fixing the fix. Possibly that is the BU level of the update.

"The RDC reviewed the information on November 2, 2023, and determined that vehicles identified that have received the latest level software should be included in the scope of this existing recall."
Source: Jaguar Land Rover Recall Notification H459 Chronology Revised.docx (nhtsa.gov)

Some of the NHTSA doc still references the original 199 cars impacted. Other doc still states 501. However, both of those counts are too low based on sales of MY 2019-2020.

I'll wait for a recall letter before I approach the dealer for a redo.

 

[dernotte]

I still need to plan my appointment. Topix says I need H441. Do you think I will at BS, BT or BU version

 

[Ayepace]

I still need to plan my appointment. Topix says I need H441. Do you think I will at BS, BT or BU version

Hopefully you won't get the go BUST version.

 

[Trielectric]

My opinion is the new software will not have as many cars showing up with a battery problem. The writing about the software problems appears to allow them to raise the trip setpoints, if they want to. I hope they do. All we need is a setpoint that will trip the battery charging off if there is a very high temperature in the battery pack and will reset when the temperature lowers to ambient. They can leave the alarm on the dash like it is now with the dealer having the ability to reset it if they find no problems.

 

[Ayepace]

Sample recall letter

 

[Topdown500]

So if you have had H441 faulty Module identified and replaced, H459 will be called up and further Modules could be identified?

 

[Docrwm]

Spoke to my service rep at the dealer and he looked into why the recall work had not made it into the database. He said that it was zeroed out and entered but that it never went to their Warranty person to bill Jaguar USA. Not sure why but he said that he pulled up another I-Pace he supports and the same had happened with it. He said it was probably because it was 100% software and was $ zeroed out. Perhaps others have had that happen? He was going to push it out to the warranty person so that they could process it with Jaguar USA.

Update: My dealer sent me an invoice ($0) for the H441 update today (got an email notice last week that my car was receiving service - which it was not). Seems that this was their only solution to not having uploaded the H441 repair to JAG USA previously. I will be checking the JAG USA database this evening to see if that update is now reflected and what, if anything, comes up as still needing to be done. H459 was still not showing for my 2020 last week, perhaps this will shake that loose?

 

[Trielectric]

There is another previous sample letter to customers, issued on 11/17/2023(prior to Ayepace's Dec.1 sample letter in an above document) that states the newest software is considered H459v2. This probably doesn't matter for the technician installing the software, as it will be the only software, he will be able to pull up on his computer.

 

[markgroce]

Sample recall letter

My 2019 already had update and I just received this recall 23V-709. Already had it scheduled a couple weeks ago and goes in Thursday.

 

[markgroce]

My 2019 already had update and I just received this recall 23V-709. Already had it scheduled a couple weeks ago and goes in Thursday.

My 2019 I-pace has just returned from dealer. However my BECM software version hasn’t changed.

@

 

[Ayepace]

Looks like they are up to version BV now.

 

[ryzvy]

My 2019 I-pace has just returned from dealer. However my BECM software version hasn’t changed.

@markgroce you might want to remove your contact info and VIN from the picture in case you are concerned about privacy.

Was you version before the update BV-...? I don't have H459 yet and mine is identical to yours except it starts with BT-...

 

[Brendon]

BV is clearly an updated version; first we're even seeing it on the forums. So your software was updated.