Yes, I think that's precisely it. The new software monitors the battery for a certain condition to be present that correlates to failure. That condition must not always be present, and has the potential to present itself over time and normal use.

Got my update installed at the dealer today while I waited. All of my modules are on the latest version now, which for reference equates to: BS-AAL-BF-AF-BE
Just charged past 75% luckily. So far so good!

 

I got off the phone with my dealer today and they told me nothing has been released to them yet.... I told them, that's interesting because other dealers are installing the software. I like my local dealer, but they are pretty clueless when it comes to the I-pace.

 

Your dealership is mistaken. The new software is globally available in the US via their standard diagnostics tool; Topix Cloud. If they login to topix and put in your VIN, they'll see the recall campaign and supporting documentation, including an FAQ that explicitly states "the software is currently available" and a separate document containing instructions for installing the update.

 

Hi Densjag, not sure if you were asking a question to me or another member, but I was able to charge my 2022 MY car past the 75% limit to 80%. I did not want to take it to 100% as I had brought it all the way up from 20% that day and didn’t want to push my luck. Also, looking at other threads on this forum, it appears that many members do not take their cars above 80% unless they are planning a trip. Regards BostonJag

 

@densjag I charged to 100%.

 

I charged to 82% with no issue. Apparently based on your charging info and mine, the update does not limit charging unless the control module senses a problem.

 

I got the software update yesterday. Today I was able to charge from 51% to 100%. I have noticed in the past that my state of charge never shows 32% or 31%. When driving it jumps straight from 33% to 30%. Same when charging - it goes straight from 30% to 33%. I will try to run it down to 30% or below to see if the new software detects that as an issue.

 

I took mine in today (Atlanta) waited several hours they did some camera updates but said they could not do the recall software update because Topix was down. Topix screen was showing "Communication Error". At least I got a car wash.

 

Everyone knows the battery has to be squeaky clean before it will update.

 

I got my software update yesterday. Today, I am struggling to get the car charged above 55%. It is a hot day (over 90 degrees), so maybe the software update is doing its job. I hope that is not the case with the hot summer weather arriving, as it is going to severely limit the useable range.

 

So you're seeing a reduction in charging rate? I am starting to suspect the same, but I don't have a big sample size yet. Have been seeing more pronounced dips after prolonged charging; well into the 5kw/h range, which was almost unheard of before. I also saw charging go to zero briefly, also something I've never seen before. Coincidentally, it appeared to happen right around when the car was potentially crossing the 75% threshold:

 

What I saw was that the charging stopped unexpectedly at about 140 miles capacity, and I could not get it to restart charging. After multiple attempts, I decided to drive around the block and came back to another charger, and managed to get charging to restart, and all going OK for now.
As I said, it is hot here today, and the car is in the sun, so I suspect the battery may have overheated while charging, and the latest software caught that. Right now, it is still being charged, so I will see how far that gets, but it does appear to be charging a little slower than normal.

 

Got the “BS” software update on my 2020 yesterday and charged overnight from 33% to 91% without issue

 

@Brendon : Here is one to add to your sample size. Never have seen this charging rate history before the H441 update. It dropped to 2.5 kw momentarily and then rebounded to 7.25 kw immediately. My garage was cooking today between 90 -95 degrees and the car quietly turned on fans and cooling regularly. I started at 66% and 2 hours later is when this anomaly occurred. Unfortunately, I do not know exactly what SOC it was at when it dipped dramatically.

 

@Brendon : Here is one to add to your sample size. Never have seen this charging rate history before the H441 update. It dropped to 2.5 kw momentarily and then rebounded to 7.25 kw immediately. My garage was cooking today between 90 -95 degrees and the car quietly turned on fans and cooling regularly. I started at 66% and 2 hours later is when this anomaly occurred. Unfortunately, I do not know exactly what SOC it was at when it dipped dramatically.

Very interesting. It definitely seems like newer versions of the BECS baby the battery more during charging. I've had 3 different BECS updates, and have noticed increasingly conservative charging profiles with each one. With my factory software, my car would charge consistently at 7.6 kw/h and hold pretty steady. After the first update that changed, and then got more pronounced again with the update (BR) that I received about a month ago.

Based on where that major dip occurred, it looks plausible as though perhaps it happened at the 75% mark for you as well?

 

So I now see my BECS as BS-AAE-BC-AC-BE after the H441 update. So if the first 2 letters (BS) reflect the BECM version, what modules do the other 4 sets of letters represent? In addition, am I still behind on the newest versions available?

 

Charging Speed / Updates

Hi, New I-Pace owner of less than 1 week… I understood the charging to be up to 100kwh. I know there’s a lot of technicalities around that such as temp and so on. However, I found it just too coincidental that on a variety of fast chargers (different brands and ratings) - it simply refuses to...

www.ipaceforums.co.uk

 

Received OTA update to PiviPro 4.0 on June 30th, which also addresses the recall. Able to charge to 100%. Some new features with Apple Car Play/Android integration into the dash. 360 camera updates. Profiles are now labeled accounts.

 

Mine's being updated OTA right now. Dealer still wants me to bring it in tomorrow to make sure it installed correctly?

 

How did OTA go?

 

Things seem fine. Will charge tonight.

 

I have a 2022 model and the software was installed about 3-days ago. It appears to be charging as I expect with no issues or limitations. I'll update if anything arises but so far so good. 😅

 

When my update went in my range dropped drastically but has since recovered to about where it was after the first long drive. I freaked out a bit initially but am good now.

 

I got the software update yesterday. Today I was able to charge from 51% to 100%. I have noticed in the past that my state of charge never shows 32% or 31%. When driving it jumps straight from 33% to 30%. Same when charging - it goes straight from 30% to 33%. I will try to run it down to 30% or below to see if the new software detects that as an issue.

Following up on my post - after the software update, I ran it down to 14%, then fast charged it to 35%, at 100 kW all that time (11 minutes of charging), ran it back down to about 20%, then slow charged it to 100%. Each time it was passing 32% and 31% much more quickly than any other % number, but no warning or any issues. Range is normal. I was parking outside for the past 2 weeks. Today moving back to the garage.

 

I don't think 30% is the only "place" where there is some abrupt transition in the percentage estimate. I've seen it at 7% as well. I think they divvy up the voltage graph into discrete intervals and at the transitions you get jumps.

 

Just had the update applied to my 2019 FE by the dealership. Will see if I notice any change in behavior when charging.

 

I reported yesterday that I charger to 82%, 188 miles.

Went out today and the milage did not drop as I was driving 10 miles. Parked and started car again and it showed 179 miles?

Back in the car in a couple of hours and it showed 174 miles then jumped up again to around 180 and finally back to 174. For the last 5 miles of my drive it worked normally?

It seems like a lot of us are experiencing issues after the update. Hopefully it will straighten itself out.

 

Charged to 90% without any glitches today.

 

Nothing scientific here, but here are my observations post-update:

1) no problem charging to 100%
2) charging seems slower than before
3) range estimates seem both less accurate and more conservative than before

I typically drive <15 miles a day so I’m not too worried about it.

p

 

I just charged up to 92% and only went up to 198 miles. At approx 14 mph I would have only got 212 total miles. Quite a drop from previously average of 255. Disappointed.

 

Meant to say at 100% I probably would have only got 212 miles.

 

Okay, Thanks for the update.

 

I finally got my I-Pace back end of June after over 2months waiting for the wiring harness to be replaced, they also replaced the two 12v batteries and applied the recall. They had charged to 100% and I was able to completely charge a few days later though with the erratic dips that others have seen:

Drove around for a few days and got the car down to ~30% before heading out of town for a week. When I got home I charged for about an hour before heading to work with a very flat charge rate:

When I got home I plugged in to charge over night and again got a very flat charge rate issue being this time the car said its charge completed at 94% unplugged and replugged the charger but still wouldn’t attempt to top off the battery at charge complete. I’ll plug in after work and see where it stops tonight:

 

And I just turned on to drive to work:

 

this has happened to me a few times. Turn off the car, go inside, wait about 10 minutes and try again. In My experience it’ll work just fine

…it is frustrating though that this has happened to me 3x and the dealer can’t seem to figure out what’s wrong with it