My selling dealer, Hornburg, their Service Dept. is pretty bad. I had awful experiences with them when I bought and serviced my 06 RR Sport and 08 full size RR.Hang in there, the battery bar indicator is the surest way to know if it's been applied. There's pics on the site, basically it is rounded pre 264 and straight post 264.
I will tell you in my short time I love the car, but I see the dealers are not at all familiar with this car, or electric ones in general. Makes me a little nervous, TBH.
When I took delivery of my new I-Pace in late December 2019, they did not perform a recall and 2-3 software updates...but did shockingly do 19C. They even told me that ALL updates and campaigns were completed successfully.
When I had H264 done on 12/31/19 at Thousand Oaks Jaguar...they told me that Hornburg did not do much when prepping my car
T.Oaks Jaguar Land Rover is an incredible servicing dealer. Joshua and Dave are the best of the best!!
The I-Pace scares me too, in terms of what dealers know, don't know and how invested they are in the car. LOVE my car, but I think Jaguar provides better service to ICE cars.