I love my IPace HSE but the JLR customer service is just terrible. Received the letter informing me to bring it to my dealer for the H264 update. Did so (JLR San Diego), and was told there's no update available. Called JLR and they said they said "only the cars with 8" screen not 10" can be updated." LOL. Asked to speak to supervisor, they told me there's no option for my car to be updated??? Now what??
Bobby, I sent a reply to the private message. Checked your VIN and it does show that H264 is an outstanding campaign.
One caveat, it can take 10 to 14 days for applied campaigns to drop off of Topix. I'm not sure when you took delivery, so factor in two weeks. You have no other campaigns outstanding.
I've attached the image here with the more sensitive parts of your VIN obscured. Posted here since I can't find a way to do that in a private message.