Welcome.

You might read some of the threads about using a "slow boot" to improve Infotainment screen stability. It only affects some owners, but it can be irritating.
For me, it's just a quirk of a 100% new design. I love my i-Pace so far.

Slow boot is just waiting for all systems to be completely awake before driving off if possible. Sometimes everything wakes up instantly, other times it can take up to a minute for all the systems to finish talking to each other.

 

Hey tmneff-
I may follow your lead shortly. If my courage doesn't falter, I'll be picking mine up on Saturday. Keep us posted, preferably with good news.
Now I've gotta go memorize this 'slow boot' thing...

 

Well as luck would have it, I was happily configuring various things in the car this afternoon, when I tried connecting it to my house Wifi cloud, and it hung Connecting - forever. I could do other things but that item was stuck. When I turned the car on next time, the infotainment and climate screens remained dark. Nothing I tried, including turning it off, locking it and waiting an hour, had any effect. It's going back to Jaguar Hartford service tomorrow morning!

 

Turn the car off. Unplug any USB devices. Remove the SIM chipcard from the center armrest rear center. Push in, it pops out, remove. Lock car, wait, unlock. Hold brake, press ON/OFF button for at least one second ("One One Thousand"), then wait until all three (Phone then Media then NAV) wake up fully.

Any luck?

 

I mean seriously, give us a reset sequence like holding the radio button down for 10 seconds or something.

 

Evidence is pointing to the infotainment computer waiting for something that never happens. By removing as many possible external devices as possible, you might unlock it.

Supposedly update is in the works. When? Dunno.

Can you still drive the car? Does the dash still work? I don't even use the center console screen very often, because everything I need, Phone, Radio, Nav, instruments, driver's aids, are all on the dash and HUD.

 

OK I took it to the dealer this morning early before I read McRat's message. I'm going to have them try that - they were unable to reset it so far. If they open a case with Jaguar it's going to be slow. I just want it working for the weekend!

 

And while they had it (still unable to reset the infotainment module) the TCU update announcement came over the wire! I do wonder whether a locked-up black screen car is going to be able to receive and install the OTA update however. This might take a while.