While I did learn a few things, I think I gave mine a few more tips and questions to go find out than he answered for me. :grin2: I suspect many on this forum are more inclined to take an active role in their self-education and less likely to benefit from the Encore specialist, who (for most dealers) has only delivered a small handful of I-Paces. The combination of being a brand new model, and that 'early adopter' I-Pace buyers as a group are not your "typical Jag customer" likely minimizes the benefit of the Encore Specialist. After a week with the car, I'd pass unless I really felt "lost", which I doubt characterizes you.